Xfinity Home Security

Protect your family and home with Xfinity’s modern home security solutions.

Not sure this is the right provider for you? You can also use our recommendation tool to find out the one that fits your needs.

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Do you own or rent your property?
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Do you want DIY or Professional installation?

Guaranteed Service, Contracts required, Low upfront costs

Good for renters, No contract options, Higher upfront costs

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What home security equipment are you interested in?

Motion Sensor, Door/window Sensors, Control Panel, Alarm

Everything in Basic, Mobile App, Remote arm/disarm, Smart Home Automation, Smoke detector, Carbon monoxide detector, Flood & water detector

Everything in Extra, Video camera (indoor/outdoor), Doorbell camera, Video Streaming, Video Record

Heads up!

Heads up!

Professional installation for Xfinity is unavailable at this time due to the COVID-19 pandemic.

More Info

★ Xfinity’s Response to COVID-19: While our techs are eager to help customers in their homes again, we must remain cautious. We are creating new ways to service our customers remotely, sometimes from a truck outside or just on the porch. Decisions will be made by our local teams regarding expanded support as conditions allow. Visit xfinity.com/appointment-prepare to see how appointments are being handled in your area. Read more

What Sets Xfinity Apart?

What Sets Xfinity Apart?

An Xfinity home security system combines high-quality technology with professional monitoring and adds a few extra perks, such as the ability to view live camera footage on your TV with a voice command. Xfinity home security equipment integrates with other smart home devices and offers cutting-edge features, such as security cameras with artificial intelligence.

Choose from two equipment packages or create your own custom bundle, and pay for it all at once or over a 24-month period. Then, choose either the $40- or $50-per-month monitoring plan. If you’re already an Xfinity customer, you can bundle your home security with Xfinity internet, cable and/or phone for a discount.

Note that Xfinity home security may not be available in all areas of the U.S.

Pros

  • Watch camera footage on TV
  • Equipment financing option
  • Artificial intelligence built-into the Xfinity security camera

Cons

  • Monitoring is on the expensive end
  • Installation fee required
  • No range of smart devices available for purchase

    Base Home System

    Starting at $15/mo

    Our take

    If you’re only looking for basic home security, choose the Xfinity Base Home System. This package comes with the essentials you’ll need for motion detection as well as access to the Xfinity Home mobile app for arming/disarming and alerts. The Xfinity Base Home System retails for $360.00 or can be financed for $15.00/mo. in 24 monthly installments.

    Package Features

    • 1 touchscreen controller
    • 3 door/window sensors
    • 1 pet-friendly motion sensor
    • 1 yard sign
    • Battery & cellular backup
    • Xfinity Home app

    Complete Home System

    Starting at $20/mo

    Our take

    If you’re looking for access to video surveillance, the Xfinity Complete Home System includes a dual indoor/outdoor security camera and a wireless keypad. The Xfinity camera features HD video and access to a live feed, allowing you to monitor from anywhere. The Xfinity Complete Home System retails for $480.00 or can be financed for $20.00/mo. In 24 monthly installments.

    Package Features

    • 1 touchscreen controller
    • 1 wireless keypad
    • 5 door/window sensors
    • 1 pet-friendly motion sensor (up to 50 feet, ignores pets up to 85 pounds)
    • 1 HD indoor/outdoor Xfinity camera
    • 1 yard sign
    • Battery & cellular backup
Top 3 Xfinity Features

Top 3 Xfinity Features

  • HD video surveillance

    With Xfinity, you’ll be able to see what’s happening from your security camera on your smartphone using the mobile app. You’ll also be able to see live footage on your TV with Xfinity services and your X1 Voice Remote. 

  • Built-in camera artificial intelligence

    Xfinity’s camera is built with artificial intelligence to easily detect people, pets and cars. Continuous video recording (CVR) is also available. The camera is easy to self-install, and works both indoors and indoors. 

  • Interest-free payments

    Xfinity offers interest-free financing so you can pay for your home security equipment over time. You’ll have the option to pay in 24 payments or make a one-time payment for all the equipment you need. 

Xfinity Security Equipment and Features

Xfinity Security Equipment and Features

Equipment cost starts at $360.00 $480.00
24/7 professional monitoring Yes Yes
Pro. monitoring starts at $40/mo. $40/mo.
Motion detection Yes Yes
Additional keypad No Yes
Video surveillance No Yes
Video monitoring N/A Available with Home Security Plus Plan
Xfinity Home Security Cost

Xfinity Home Security Cost

Xfinity package pricing starts at $360 for the Base Home System package or $480 for the Complete Home System (and both options can be financed over 24 months). Professional monitoring for Xfinity home security costs $40 per month for the Home Security Plan or $50 per month for the Home Security Plus Plan and does not require a contract. You can add equipment to your system at a reasonable cost. The AI security camera costs $120, which is standard across the industry. Xfinity also offers smart plugs for $50 and smoke detectors for $70. 

Xfinity Guarantees & Warranties

Xfinity Guarantees & Warranties

Your Xfinity home security service comes with a 30-Day Money-Back Guarantee to issue a refund for up to $500 if you’re not satisfied over the first 30 days. Currently, Xfinity doesn’t have any other warranties or guarantees available. 

Conclusion

Conclusion

An Xfinity home security system represents an excellent option for those looking to finance their equipment interest-free and have it professionally installed. However, the relatively low upfront Xfinity home security cost is tempered by the relatively high monthly monitoring fees. Still, paying for professional monitoring from a well-established company like Xfinity is worthwhile, especially for existing Xfinity customers who can bundle their home services to get a better deal.

Frequently Asked Questions About Xfinity Home Security

Frequently Asked Questions About Xfinity Home Security

Is a contract required for Xfinity’s home security service?

No contract is required for Xfinity’s service. If, however, you choose to finance your Xfinity home security system instead of purchasing it upfront, you will have to make installments over the course of 24 months.

Can I purchase smart devices with Xfinity to use with my home security system?

Xfinity has a smart thermostat, the Zen Thermostat™, that can be purchased separately. Xfinity also works with a number of smart home products that you can purchase on your own. Xfinity home security systems will work with August smart door locks, Chamberlain garage door openers, Philips Hue smart lights, and the Tile locator.

What is Xfinity’s cancellation policy?

If you’re not happy with Xfinity’s services, the provider has a 30-day money-back guarantee. If you wish to cancel your service, there are several options you can choose:

  • Schedule a call with Xfinity, and a representative will guide you through the cancellation process
  • Chat with an Xfinity representative online
  • Visit an Xfinity store
  • Fill out a cancellation form.

Learn more about Xfinity’s cancellation process on their website.

What’s included in Xfinity home security?

Home security with Xfinity includes your choice of equipment and a touchscreen control panel, plus your choice of a professional monitoring plan with a mobile app.

Does Xfinity Home work without internet?

All plans include cellular backup in case your internet goes out.

Does Xfinity Home Security Call the Police?

Xfinity does not describe its monitoring and response policies on its website. Contact Xfinity customer service for more information.

Does Xfinity security offer outdoor cameras?

Yes, Xfinity’s security camera is suitable for both indoor and outdoor use.

Do Xfinity security cameras have night vision?

Yes, Xfinity’s security camera has night vision.

Xfinity Resources

Xfinity Resources


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Safety and Security Reporter

Jalesa Campbell

Jalesa is one of Safety.com's staff experts on home security, natural disasters, public safety, and family safety. She's been featured on Today.com and elsewhere.