What Sets Vivint Apart?

Vivint specializes in innovative and high-end technology for home monitoring and automation. Known for its excellence in customer service, Vivint gives homeowners the freedom to customize their own security systems while also providing professional installation for confident use. Vivint offers home automation options for climate control, lights, locks and more as well as keyless entry with the Kwikset Smart Lock. Other smart devices provided are the Element thermostat and smart lights.

The prices of Vivint’s home security packages vary depending on the included equipment. Homeowners can call for a price quote on the package of their choice or customize their own online. Vivint also has a Flex Pay Program for helping homeowners finance their home security systems.

Vivint Home Security System


Vivint Packages and Pricing

Vivint Home Security System Package

Vivint Home Security System Package

Starting at: $29.99/mo

Our Take

Vivint’s Home Security System Package costs $669.99 for equipment with monitoring plans ranging from $29.99/mo. to $39.99/mo. This package provides homeowners with the basic equipment needed to secure their homes. The SkyControl Starter Kit provides direct access to members of Vivint’s monitoring teams, while a touchscreen dashboard allows for easy control with arming, disarming and more. The smoke detector provides environmental monitoring to help keep homeowners safe in case of smoke or fires.

For this basic package, if homeowners want simple monitoring services, Vivint’s Smart Security Service is the best monitoring plan. The Smart Security Service professional monitoring plan ranges from $29.99 to $38.99 per month and will help to keep families safe with smart and motion sensors in addition to environmental sensors for flooding, freezing and heat, as well as other products.

Package includes

  • SkyControl Starter Kit (1 panel, 2 smart sensors, 1 motion sensor and $100 toward sensors)
  • Smoke detector

Vivint Video Security Package

Vivint Video Security Package

Starting at: $44.99/mo

Our Take

Vivint’s Video Security Package costs $1,329.96 for equipment with monitoring plans ranging from $29.99/mo. to $39.99/mo. This package is for homeowners who want to be able to see and speak with visitors and watch video clips. They’ll also be able to interact with any family members who are at home while they’re away. In addition to the SkyControl Starter Kit, this package features a doorbell camera, Ping camera and outdoor camera.

When selecting one of Vivint’s professional monitoring plans, homeowners can opt for basic security and safety products or additional home automation products. If homeowners want to focus more on intrusion protection and environmental monitoring, the better plan is the Smart Security Service Plan which will provide additional sensors, detectors, as well as a key fob for easy system control and panic pendant for urgent assistance.

Package includes

  • SkyControl Starter Kit (1 panel, 2 smart sensors, 1 motion sensor and $100 toward sensors)
  • Doorbell camera, Ping camera and an outdoor camera

Vivint Smart Complete Package

Vivint Smart Complete Package

Starting at: $29.99/mo

Our Take

Vivint’s Smart Complete Package costs $1,739.93 for equipment and monitoring plans range from $29.99/mo. to $39.99/mo. Designed for homeowners who want both intrusion protection and home automation, the Smart Complete Package comes with the SkyControl Starter Kit, a smart garage controller, outdoor camera, smart door lock and the Element thermostat. With these products, they’ll be able to easily open and close their garage door, lock doors when leaving home and create a comfortable climate at home.

For this package, the Smart Home Service professional monitoring plan will include additional products for intrusion protection and home automation like environmental detectors and the Vivint Ping camera. They’ll also have access to daily tech support and the mobile app which will allow them to view live video, control the alarm system and more.

Package includes

  • SkyControl Starter Kit (1 panel, 2 smart sensors, 1 motion sensor and $100 toward sensors)
  • Smart garage controller and Element thermostat
  • Outdoor camera and a smart door lock with a nickel deadbolt

Vivint Equipment and Features

Vivint provides cameras, sensors, detectors and more that can be purchased for your security. Below are some of the top products the company offers:

Vivint Ping Camera

Vivint Ping Camera

Talk to family members from another room at the push of a button with the Ping camera. Homeowners can also receive notifications on their phones about activity in their home.

Vivint Doorbell Camera

Vivint Doorbell Camera

See who’s at the door with the doorbell camera that allows homeowners to see during the day and night with night vision. Additionally, homeowners can safeguard their doorstep with the capability to also pair with the smart lock.

Vivint Smart Hub

Vivint Smart Hub

Manage the locks, lights, garage door and more from one central location with Vivint’s Smart Hub. In addition to security updates, homeowners can receive weather alerts.

Vivint Element Thermostat

Vivint Element Thermostat

Don’t worry about having to set the thermostat every time the temperature changes with the Vivint Element thermostat. Homeowners are also able to conserve energy with this smart device.


Compare Vivint Packages

Vivint Security offers a number of packages to include these three: the Home Security System Package, the Video Security Package and the Smart Complete Package. The price of professional monitoring can vary from $29.99/mo. to $39.99/mo.

Home Security Package
Shop Online
Video Security Package
Shop Online
Equipment starting price $669.99 $1329.96 $1739.93
24/7 monitoring Yes Yes Yes
Basic equipment Yes Yes Yes
Motion detection Yes Yes Yes
Smoke detector Yes N/A N/A
Smart home integration N/A Yes Yes
Environmental monitoring Including with plan Included with plan Included with plan

Working at Kitchen table

Vivint Security FAQs

What is the average length of a Vivint contract?

The average contract length is 36 months unless the equipment is purchased up front.

What is Vivint’s cancellation policy?

Vivint requires that customers submit a Notice of Cancellation in writing 30 days before they decide to cancel, which can be sent via email, fax or mail. The notice must include the following: Date of notice Service number A note describing why you wish to cancel Customer signature You can email it to documents@vivint.com, mail it to 4931 North 300 West, Provo, UT 84604-5816, or fax it to 801-377-4116

Is Vivint more affordable than other home security options?

Depending on the home security and automation package and equipment you choose, Vivint charges an activation fee of $99. There may be additional installation fees depending on the size of the house, number of devices being installed, etc. There is no self-installation or DIY option for Vivint.

Does Vivint charge activation or installation fees? Is there a self-installation or DIY option?

All of Vivint’s home security systems are installed by professionals and there is a $199 installation fee. There is no activation fee.

How can I contact Vivint?

Vivint offers tech and customer support via website live chat and phone. Vivint sales phone number: 1-(855)-972-6958 Vivint support phone number (for existing customers): 1-(877)-602-5276 Vivint website: www.vivint.com