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Vivint Home Security

Protect your home and family with Vivint’s innovative home security solutions.

Vivint Home Security — Our Take

Vivint Home Security — Our Take

Vivint really shines when it comes to equipment. Perhaps no other provider has such an extensive catalog, which makes it an excellent provider for those who plan to install new equipment over time.

 

Vivint’s Smart Home Service is our recommended plan because it unlocks a larger selection of smart home devices, as well as video monitoring.

Vivint’s Response to COVID-19: Vivint has a 24/7 response center and should you need an employee dispatched to your home, all Vivint employees follow the CDC’s health and safety guidelines. Vivint’s staff are equipped with gloves, eyeglasses and sanitizer, and will sanitize any areas of your home they come into contact with during their visit. Customers can also expect a phone call from Vivint before the visit to go over any questions or concerns they have.

Vivint Black Friday and Cyber Monday Deals

Vivint Black Friday and Cyber Monday Deals

Vivint Black Friday Promo Offer

Free Doorbell Camera Pro. Promo Code: BLACKFRIDAY20. Valid from 11/27-11/28. View details

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Free Vivint Installation

Get free installation on your new Vivint home security system. Enter code SAFETY… View details

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Is Vivint Right for You?

Is Vivint Right for You?

Cost: Vivint prices for security systems depends on the type of package you choose. The Smart Home Service package starts at $39.99 a month. The Smart Security Service package starts at $29.99 per month. The cost of Vivint Smart Home Service includes monitoring, motion detection, home environmental monitoring, security cameras, smart home devices and a video monitoring option. Smart Security Service offers the same features except for security cameras, smart home devices or a video monitoring option.

Contract: When using Vivint for home security, you do not have to sign a contract and can go month-to-month if you purchase the equipment upfront. If you choose to finance the equipment, you will have to sign up for a 42 or 60 month contract.

Wired vs wireless: Vivint offers wireless security systems to ensure a smoother experience and less disruptions.

Monitoring: Vivint security systems are monitored 24/7 and offer mobile app access and control. Your security system will be monitored around the clock by Vivint’s security professionals.

Installation: All Vivint security systems are professionally installed by Vivint SmartHomePros™ and include a one-time installation fee starting at $49.99, depending on your equipment. There is no DIY installation option with Vivint.

Equipment: All Vivint security packages include a variety of smart home devices and features including the Vivint Smart Hub, the Smart Home app, smart sensors and 24/7 monitoring. You can also add on features such as a doorbell camera, smart locks, an element thermostat, a ping camera and linear garage door control.  

Vivint Home Security Review

Vivint Home Security Review

Vivint Security DoorbellBased on Vivint reviews, they are best known for standout equipment features including the ability to control your smart home and security equipment using the Vivint Smart Hub. You’ll also have optional video monitoring to record security camera footage and play it back using your smartphone. However, Vivint falls short on guarantees, trial periods and pricing on their packages, which are more expensive than other providers.

Vivint Cost

Vivint Cost

Vivint equipment prices start at $599.99 for their starter home security kit. Their professional monitoring costs $29.99 per month for their Smart Security package and $39.99 per month for their Smart Home Security package. If you’d like video monitoring Vivint charges $5 per month for each camera. Lastly, professional installation is required and starts at $49.99 depending on your equipment. Smart home add-ons can be added to the Smart Home Security package including smart lights, thermostats, smart locks and more ranging from $50 – $249.99.

Vivint Home Security Packages, Pricing and Features

Vivint Home Security Packages, Pricing and Features

Monitoring price starts at $29.99/mo.
Motion Detection Yes
Home environmental monitoring Yes
Security cameras No
Smart home devices No
Video monitoring option No

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Vivint Installation

Vivint installation starts at a one-time fee of $49.99. Setup could cost more depending on the equipment you choose. Each Vivint system is professionally installed by certified Vivint SmartHomePros™. Technicians will schedule a 1-on-1 consultation to help you determine your equipment based on your home security needs. On average, it takes about 3-4 hours for Vivint technicians to install your equipment.

Once you schedule an appointment, Vivint will confirm your date and time, and send a reminder. However, if you need to reschedule your appointment you’ll need to do so 24 hours in advance. The person listed on the Vivint contract will need to be present during installation.

Vivint’s installation process consists of:

  • A pre-visit phone call to answer any questions or concerns regarding COVID-19. 
  • Before their arrival, your Smart Home Installation Pro will do an installation check to make sure all equipment needed is available. An hour or so before they arrive, they will text or call to let you know when they will arrive.
  • Technicians will go over your equipment with you, do a walk-thru of your home and discuss appropriate product placement in your home with you.
  • The installation process will take roughly three hours. During that time, your Smart Home Pro will install the products and run tests to make sure everything is in working order.
  • Once the installation is finished, your technician will walk you through your newly installed and working equipment.
Vivint Equipment

Vivint Equipment

Vivint offers a wide range of devices, from essentials for intrusion detection to modern smart home products. Here are some highlighted products from Vivint’s range:

Vivint Smart Security Service

  • Starter Kit – $599.99
  • Vivint Smart Sensor – $50.00
  • Vivint Motion Sensor – $100.00
  • Recessed Door Sensor – $50.00
  • Glass Break Detector – $100.00
  • Smoke Detector – $100.00
  • CO Detector – $100.00
  • FireFighter – $100.00
  • Flood/Freeze/Heat Sensor – $50.00
  • Panic Pendant – $50.00

Vivint Smart Home Service

  • Kwikset Smart Lock – $179.99
  • Garage Door Controller – $99.99
  • Element Thermostat – $169.00
  • Nest Learning Thermostat – $249.00
  • Lamp Module – $50.00
  • Vivint Doorbell Camera – $249.99
  • Vivint Outdoor Camera – $299.99
  • Vivint Ping Camera – $199.99
  • Vivint Smart Drive – $249.99
Using Vivint

Using Vivint

Vivint Camera
Vivint Camera

Vivint offers professionally-monitored home security to alert monitoring professionals when sensors are triggered in your home. These specialists will then alert emergency responders to your home if there’s a fire, intrusion or other emergency. You can also use Vivint’s mobile app to control your security and smart home equipment. Here are a few added features: 

  • Get instant alerts when your camera detects motion to watch live footage. 
  • Control your system including arming and disarming, and check the status anytime. 
  • Manage smart home devices whether you’re home or on the go. 

Vivint’s service and equipment are backed by their Warranty & Service Plan to repair or replace defective equipment for 120 days. Keep in mind that you may be charged a fee after this period for other service calls. Vivint’s trial period is 30 days and they currently aren’t backed by any other service guarantees at this time.

    Vivint – Smart Security Service

    Starting at $29.99/mo

    Our take

    Vivint’s Smart Security Service comes with everything you’ll need for basic intrusion detection and home environmental monitoring.  This monitoring service includes the Vivint Starter Kit, a motion sensor, recessed door sensor, smoke detector, panic pendant, and much more.  The Smart Home Service monitoring plan costs $29.99/mo.

    Package Features

    • Vivint Starter Kit
    • Vivint Smart Sensor
    • Vivint Motion Sensor
    • Recessed Door Sensor
    • Glass Break Detector
    • CO Detector
    • FireFighter
    • Flood/Freeze/Heat Sensor
    • Panic Pendant

    Vivint Smart Home Service

    Starting at $39.99/mo

    Our take

    Vivint’s Smart Home Service comes with everything found in the Smart Security Service monitoring plan. You’ll have basic intrusion detection, home environmental monitoring, video surveillance, and home automation. This monitoring service includes a number of cameras and smart devices to include: the Vivint Ping Indoor Camera, Vivint Doorbell Camera, Nest Learning Thermostat, and much more. The Smart Home Service monitoring plan costs $39.99/mo.

    Package Features

    • Kwikset Smart Lock
    • Garage Door Controller
    • Element Thermostat
    • Nest Learning Thermostat
    • Lamp Module
    • Vivint Doorbell Camera
    • Vivint Outdoor Camera
    • Vivint Ping Camera
    • Vivint Smart Drive
Vivint Home Automation

Vivint Home Automation

The hub Vivint smart home security service allows you to control your home security system and smart home devices all at once using the Vivint Smart Home Hub or your smartphone. You’ll be able to connect your favorite Z-wave equipment to give you more control. Here are a few other smart home devices you can connect with Vivint. 

  • Smart thermostats
  • Smart lights 
  • Security cameras 
  • Smart locks
  • Smart speakers 
  • Garage door openers

You can self-install your smart home equipment or leave it to Vivint’s professionals. Some smart home devices are included in the Smart Home package and can be purchased separately. You’ll be able to control all of your Z-wave devices using the Vivint mobile app.

Not sure which Vivint plan is right for you?

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Vivint Home Security Methodology

Vivint Home Security Methodology

Each of our home security providers is evaluated on a number of factors that help families determine their home security needs. 

Cost — We evaluate all costs included in your home security service including monitoring, video storage, equipment and one-time fees. Home security is an investment, but we look for affordable home security that’s reasonably priced upfront and monthly.

Equipment and Features — Our team looks for easy-to-use equipment that gives customers better security and control of their home’s safety. We also look for smart home features, mobile app control and other standout features to make managing home security simple.

Service — We consider customer services including installation, technical support, consultations and other available services to keep your system up and running without worry.

Warranties, Trial Periods and Guarantees — Most providers offer warranties and guarantees to ensure your customer satisfaction with their equipment and services. Some also offer trial periods for a risk-free test run. Consumers should feel confident in their home security choice with enough time to try the equipment and service and feel satisfied months later with their decision.

Installation — We believe that setup should be seamless – whether DIY or professionally installed. Home security installation should be easy and support should always be available to help you whether you’re starting with a new system, expanding or troubleshooting.

Sources

Vivint Home Security FAQs

Vivint Home Security FAQs

Does Vivint require a contract?

Yes. Vivint currently requires a 42-60 month contract if you choose to finance your equipment depending on your financing length. If you purchase your equipment upfront, Vivint won’t require a contract and their professional monitoring service will be on a month-to-month plan.

Is there a Vivint installation fee?

Yes, installation starts at a one-time fee of $49.99. The cost could vary depending on your equipment.

How much does Vivint’s professional monitoring cost?

Vivint’s professional monitoring starts at $29.99 per month for the Smart Security Service Plan, and $39.99 per month for the Smart Home Service Plan. Video monitoring can be added for $5 per month for each camera.

What is Vivint’s cancellation policy?

To cancel your service with Vivint, submit a Notice of Cancellation in writing 30 days before your expected date to stop service. This notice can be sent via email, fax or by mail. In the notice, you must include the following: the date of your notice, service number, a note entailing why you wish to cancel and your signature. Early termination fees may apply.

Can I self-install my Vivint home security system?

No, Vivint home security systems must be installed by certified Vivint SmartHomePros™. Some smart home automation equipment can be self-installed but it depends on the device and your system.

Does VIvint have a backup battery if my power goes out?

Yes, Vivint has a backup battery for the Sky Control panel if there’s a power outage.

Can Vivint cameras be hacked?

A premium security system will encrypt your information. This means that all information is put into code so only authorized users and devices can see and understand them. Vivint fully encrypts all data so even if an unauthorized outside entity accesses the information, they won’t be able to decode it. However, no device can ever be fully-guaranteed against hackers. Encryption, and using digital safety best practices, can help to better secure your system.

Does Vivint work without a subscription?

Yes, you can use Vivint security without a subscription but you won’t have access to their 24/7 technical support, professional monitoring or the phone app.


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Safety and Security Reporter

Jalesa Campbell

Jalesa is one of Safety.com's staff experts on home security, natural disasters, public safety, and family safety. She's been featured on Today.com and elsewhere.