Vivint vs Protection One

Vivint designs some of its own equipment, which guarantees customers receive the best in home security technology. For example, its outdoor camera features highly competitive specifications and advanced artificial intelligence that actively deter potential intruders. The only catch is that Vivint necessitates purchasing at least $599 worth of equipment in order to use their services. While Protection 1 offers a range of equipment, it’s devices aren’t proprietary.

Vivint and Protection 1 both provide state-of-the-art security cameras that enable users to keep an eye on their home no matter where they are. Vivint provides 1080p HD resolutions security cameras that pan and zoom their entire home, alongside 30 days of continuous recording and low-cost, high-capacity storage. Protection 1 provides up to six cameras in its web-based video surveillance, which is accessible in an easy-to-use interface, protected by wireless encryption and storage of up to 100MB. Both also provide wireless technology, smart devices, and activity alerts.

Vivint has operated in the home security solutions space since its founding in 1999. But Protection 1 has been in the industry since 1988, initially launching as a home alarm systems service then launching its security alarm division in 1991. It’s also now owned by ADT, the longest-standing company in security.

Vivint offers industry-leading smart home capabilities, including doorbell, outdoor and indoor cameras, element thermostats, garage door control, smart locks, and 24/7 video recording. It also offers mobile, smart hub and voice control to manage your home security from anywhere. Both providers’ smart services enable customers to manage home automation, receive weather updates, and control smart thermostats and cameras remotely.

Vivint has traditionally suffered customer service issues, but Protection 1 excels in customer satisfaction. Protection 1 has an A+ rating from the Better Business Bureau, while Vivint has a D rating. Additionally, Protection 1 offers a $1,000 Theft Protection guarantee that will go toward your insurance deductible in the event of a burglary while Vivint has none.

Installation of Vivint’s equipment requires professional assistance at a cost of $49.99, while Protection 1 offers both professional and DIY installation. Vivint’s Smart Home Pros will show customers where equipment has been installed and how to use it, while Protection 1 guides DIY customers through the entire installation and maintenance process in addition to sending out a trained technician if you prefer professional installation.