Vector Security: Our Pick for Customized Home Security
Headquartered in Pennsylvania, Vector Security serves over 385,000 customers.One of Vector Security’s biggest drawbacks is that they don’t offer home security solutions nationwide. They only provide service in Alabama, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland/Washington, D.C., Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. They’re expanding across the country, but if you’re located outside they’re coverage areas, you’ll have to consider a different provider.
You can choose between three packages with Vector Security: the Essential Security Package, Home Automation Package, and Connected Home Package. Their professional monitoring starts at $39.99/mo., but you have to provide your zip code and speak with a Vector Security expert to get a quote and equipment pricing. Learn more about the provider and see how it stacks up against competitors with our Vector Security review.
Vector aims to help customers build a system based on their home security needs, so the final price for equipment may vary. Keep in mind that the Connected Home package has an upfront charge of $99. Professional monitoring for Vector Security starts at $39.99/mo. – which is average compared to other providers that require professional installation. Vector Security doesn’t provide package pricing information online, but you can speak to an expert for a quote.
Customers who want to customize their home security package will appreciate this control, but others might find it frustrating. Vector Security contracts last from 36 months to 60 months.
A three-year contract is standard in the industry, ADT’s home security packages require a 3-year contract. Other providers, such as SimpliSafe, do not require a contract.
You can see your security camera’s live feed through Vector Security’s mobile app. If a sensor is triggered, you’ll receive an alert through the app for a real-time view of the activity. You can also control your cameras from virtually anywhere. The indoor camera has a 180° view – wider than the industry average. All videos can be stored on the Stream Video Recorder for local professional video storage and continuous recording for up to eight cameras.
Sometimes, security systems cause false alarms, but they may cost you if emergency responders arrive at your home. Vector Security has a 12-point false alarm reduction and prevention program to help customers avoid false alarms and only alert emergency responders when the response is necessary.
Vector Security offers smart home integrations that work with your security system for better control. Their systems work with Amazon Alexa to arm and disarm your system with hands-free voice commands. Being able to control your system remotely through voice commands can also cut down on false alarms.
Devices for basic intrusion detection, home environmental monitoring, video surveillance, and home automation
Lack of customization access online
Vector Security provides the equipment you need for basic intrusion detection, home video surveillance, home environmental monitoring, and automation. You can tailor the devices that you want for your package. Most home security providers give you this flexibility in customizing your home security system. The difference with Vector is that you’ll be able to tailor your system with a technician versus online. This might be frustrating for some and a relief for others, but this is definitely something you should keep in mind.
Vector Security systems require professional installation – a common set-up across the industry. Some DIY home security providers offer professional installation at an additional fee.
With Vector, technicians will first perform a walk-through of your home to assess your security needs. After the evaluation, they offer recommendations and can help you select a system package that works best for your home. Like most, their professional technicians can also show you how your new security equipment works in-person. Professional installation costs are included in every Vector Security package, but Vector does not share the price.
Typically, home security providers have a 30-day period in which you can return the equipment if you’re not satisfied. Vector Security does not have a trial period for its service. However, they offer a strong lifetime warranty on the equipment. The SecureCare™ warranty covers service repairs and equipment replacement costs, but if you upgrade to SecureCare™ Plus you get free system inspections every two years, free battery replacement services, free system installation and technicians will move your system to a new house at no charge. We like their strong warranty options to help keep your equipment working and your home protected at all times.
Each provider’s score is based on the affordability of equipment and professional monitoring services. Providers whose pricing on these two factors are lower received a better score from us. We know a security system is an investment, but it shouldn’t break your budget.
Each provider’s score is based on the innovative equipment offered like smart home products, smart home integration, security cameras, mobile apps and other features. Providers with more stand-out features receive a higher rating from us as we want you to have the best technology.
Each provider’s score is based on special qualities of the products offered like cellular monitoring, hazard monitoring as well as smart home products. Providers who offer optional equipment receive a higher score. We believe that holistic safety services are beneficial to our readers.
Each provider’s score is based on clarity of how the home security system can be installed and access to support. Providers receive a higher score if the installation process is clear and customers have access to professional installation services or online guides.
Each provider’s score is based on trial period, coverage and ease of service cancellation. Providers who offer a longer trial period, have great coverage terms and an easier cancellation process receive higher scores. Consumers should have enough time to test whether a home security system meets their needs and expectations.
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The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.