Zmodo Home Security Cameras Review

Zmodo offers affordable security cameras and cloud storage without spending a lot. They offer a wide range of cameras that start at $79 retail price and go up to $129 for their most innovative camera that doubles as a color-changing light. Cloud plans are also available with their Basic plan for 12 hours of footage free of charge. You can get seven days for $4.99/mo. or their 30-Day Plan for 30 days of storage for $9.99/mo. with no contract required. 

We like that Zmodo offers a variety of indoor, outdoor and video doorbell cameras to choose from at a wide price range. Cameras have features including voice assistant compatibility, two-way audio and motion detection. They’re easy to control using the Zmodo mobile app, where you can also see live clips and get instant camera alerts. However, Zmodo doesn’t offer many smart home products. They only offer a Wi-Fi extender for your cameras and entryway sensors that send instant mobile alerts and connect to your cameras. Other top smart home products aren’t available. 

Zmodo cameras require a Wi-Fi connection and must be self-installed. Your cameras may require drilling and cables to set up and connect cameras for a whole-home camera system. Each camera includes a manual with step-by-step pictures and clear instructions. But at this time, Zmodo doesn’t offer professional installation.

Zmodo has an email, live chat and phone number to assist customers. But unfortunately, Zmodo doesn’t have the best reviews based on Trustpilot customer feedback with a rating of ‘Bad.’ Customers have a hard time getting the cameras to connect to Wi-Fi – even with a strong connection. Some also complained that it was nearly impossible to reach Zmodo customer service by phone or chat. Their app has a three out of five-star rating on Google Play. Customers argue that the app is slow and has a few bugs including randomly opening without permission. Apple customers also gave the company a 2.4 rating. Apple customers said their cameras would skip recording for full days and the need to forcefully close the app and reopen it for it to work.

Zmodo has a few standout features that give you more control of your home’s surveillance and security. Many features are exciting, but common compared to popular security cameras. Some cameras work with Amazon Alexa and Google Assistant for hands-free voice control of your live video feed. Many of their cameras have smart motion detection to always know who’s around your home with instant mobile alerts. The cameras also record a 10-second clip when your camera’s motion sensor is triggered. And your clips are automatically stored on Zmodo’s cloud storage service for at least 12 hours so you have plenty of time to review, share and save footage. 

Cameras and other Zmodo equipment come with a one-year limited warranty to cover any product or accessory defects. Keep in mind that the warranty doesn’t cover instances when service is interrupted or there’s an error. They also do not cover repairs or replacements if customers fail to follow set-up instructions.  

Zmodo offers a number of free trial periods for their cloud subscription services for you to try cloud storage risk-free. They also have a 30-Day Money-Back Guarantee if you’re not satisfied with your cameras or accessories. Lastly, Zmodo guarantees free lifetime customer support to help with any product or service concerns you may have.