Smith Thompson Review | Safety.com
Our Deals
Black Friday and Cyber Monday
Don't miss out on all the home security and other product discounts on Safety.com

Smith Thompson Review

Smith Thompson offers affordable home security services and equipment for Texax families.

 
 
Smith Thompson: Our Pick for Best Low-Cost Home Security for…

Smith Thompson: Our Pick for Best Low-Cost Home Security for Texas Residents

Smith Thompson security is based in Texas, serving only Texas residents. That’s good news if you happen to live in Texas, as they offer home wireless monitoring for only $16.95/mo.  According to a state-by-state ranking of crime rates, Texas has a 17.3% higher rate of violent crime and a 6.9% higher rate of property crime than the national median making home security a top priority for Texas homeowners. If you don’t live in Texas, we recommend considering other home security systemsSmith Thompson has been in business since 1978, and they’ve had the same monthly fee since then. Mark Thompson, the founder, started the company when his family home was robbed on the day of his father’s funeral. He started the company because he knew first-hand the devastation of burglary. See how this regional player stacks up in our Smith Thompson review.

Price
(M) Lead Modal IMG – ADT@2x (1)

Price

10 out of 10

Highlights

  • $16.95/mo. for basic professional monitoring
  • No contract required

Smith Thompson offers a basic security system at a reasonable price. If you need a new system, they have three packages, starting at $299 with an $89 installation fee. If you have an existing system, they can update your system for $89. We like that the average cost of Smith Thompson security over a three-year period is $612. Smith Thompson’s service is cheaper compared to ADT’s average cost of $1,296 or Vivint’s average three-year cost of $2,520. Combine that with no contract required, which is unusual for most providers with professional installation, and Smith Thompson is an excellent choice for the budget-minded Texas family.

Standout Features
Reviews 1 - D

Standout Features

6 out of 10

Highlights

  • Reasonably priced, no-contract security system with 24/7 monitoring
  • Three systems that vary based on the level of monitoring: wireless, or an upgraded mobile app

Smith Thompson offers basic security and home automation features like smart lighting, garage door control, door lock control, and thermostat control at an affordable price. They also offer home automation integrations with Amazon, Apple and Google smart devices. Smith Thompson security works with Alarm.com mobile app to control smart lights, video doorbells and cameras using your mobile device. 

 

Smith Thompson offers 24/7 professional monitoring. We like that they don’t outsource; everything is monitored right from the company’s headquarters in Plano, TX for fast response times. They don’t require a contract or credit check like most home security competitors. Lastly, they can help you with pest control. Smith Thompson can help with mosquito treatments, termites and other pests for an average cost of $60 every quarter.

Equipment
Reviews 4 - D

Equipment

8 out of 10

Highlights

  • Smith Thompson can upgrade your existing system to be compatible with theirs
  • Create a customized security system with additional smart home equipment

If you already have a keypad from a different security company, Smith Thompson can upgrade your system for the Smith Thompson security service. Not sure if they can accommodate your system? Take a picture of your keypad and text it to them for service at $16.95/mo.

They offer three levels of security service. The basic system includes a cellular wireless transmitter, keypad and three wireless door sensors. The system also includes one motion sensor or glass break sensor, a main control panel and a wireless sensor receiver. You’ll also get yard signs, window stickers and a one-year warranty on equipment and labor. Smith Thompson also offers smart home devices including garage door openers and smart thermostats with smartphone capability.

Installation
Reviews 5 – D

Installation

7 out of 10

Highlight

  • Smith Thompson provides professional installation for just $89
  • Installation takes less than two hours

If you have a security system and want to switch to Smith Thompson security, they can help you. They are compatible with systems from Honeywell, Safewatch Pro and DCS. We like that you are updating a previous system, installation takes between 45 minutes and 90 minutes. If you are starting with a whole new Smith Thompson system, professional installation takes about two hours.

Trial Period
Mom using smartphone

Trial Period

6 out of 10

Highlights

  • You’ll have 3 days to cancel your service for a full refund
  • One-year warranty on security equipment and labor

If you’re not happy with Smith Thompson’s system and service, you’ll have 3 days to cancel for a full refund. There are a few providers with a similar stipulation, like Vivint. Most providers, however, will allow customers 30 days to try out their new system. Smith Thompson also offers a one-year warranty on their home security equipment and labor such as professional installation.

How We Based Our Provider Ratings

How We Based Our Provider Ratings


dashia

Written by

Dashia Starr

Dashia researches and writes on all things home automation and security. She focuses on the latest news, products, and providers to share only the best with you.