While Smith Thompson offers 24/7 dispatch service, it only provides tech support Monday to Friday, 8:00 a.m. to 6:00 p.m. and Saturday, 9:00 a.m. to 3:00 p.m.
What Sets Smith Thompson Home Security Apart?
The folks at the family-owned Smith Thompson Home Security company know what it’s like to be a burglary victim. When founder Mark Thompson’s father died in 1978, his family returned home from the funeral to find their house in shambles and their most valuable possessions stolen. Armed with personal experience and a desire to help other people avoid a similar loss, Thompson and his team have built a first-rate home security company, earning a 5-star rating on Trustpilot and an A+ rating with the Better Business Bureau. Smith Thompson serves the Austin, Dallas-Fort Worth, Houston and San Antonio, Texas, areas, with home security monitoring starting at just $16.95 per month.
What we like
Affordable packages
Available for homes and businesses
No contract
What we don’t like
No video surveillance options
Additional charge for smartphone app
No 24/7 tech support
Smith Thompson Home Security Packages
Our take
The Wireless Monitoring package comes with the basic equipment needed to secure your home. It features wireless window and motion sensors to help you avoid the hassle and clutter of wiring and offers a very low monthly fee. As is, the package is a great option for one- or two-bedroom homes or apartments, but you might need to purchase additional equipment for larger homes.
Package devices include:
- 1 LCD keypad
- Main control panel
- Wireless sensor receiver
- Siren with backup battery
- 3 wireless door sensors
- 1 motion or glass break sensor
- Window stickers and yard sign
Pricing notes:
- $299 for equipment and $89 for installation
- 1-year labor and parts warranty
- No long-term contract
Our take
The Wireless + Standard App option includes everything in the Wireless Monitoring package and enables you to control your home security system from your smartphone. You’ll pay the same price for equipment and installation, and the same monthly monitoring rate, plus an additional monthly fee for the app. Even so, at less than $25 per month for home security, this package is a deal.
Package devices include:
- Everything included in the Wireless plan, plus
- Mobile app access
Pricing notes:
- Same price and obligations as Wireless plan
- Additional $6.99/mo. for mobile app access
Our take
The Smart Home Security + Upgraded App package is a great option for tech savvy homeowners. Although equipment charges cost about $100 more than the other packages, you won’t pay an installation fee. And, at under $30 per month, you can enjoy round-the-clock monitoring for a sweet price.
Package devices include:
- 7-inch touchscreen security hub
- Built-in Z wave hub and Wi-Fi router
- Built-in computer board
- Built-in wireless sensor receiver
- Built-in siren, with backup battery
- 3 encrypted wireless door sensors
- 1 encrypted motion or glass break sensor
- Window stickers and yard sign
Pricing notes:
- $399 for equipment, includes installation
- 1-year labor and parts warranty
- No long-term contract
Smith Thompson Home Security Equipment and Features
Compare Smith Thompson Home Security Packages
| Equipment price starts at | $299 + $89 installation | $299 + $89 installation | $399, includes installation |
| Pro. monitoring starts at | $16.95/mo. | $16.95/mo + $6.99/mo. app fee | $29.95/mo. |
| Motion detection | Yes | Yes | Yes |
| Video surveillance | Not available | Not available | Not available |
| Smart home devices | Not available | Not available | Smart home hub |
Frequently Asked Questions About Smith Thompson Home Security
Does Smith Thompson Security provide 24/7 tech support?
Can I pay my Smith Thompson Security bill online?
You can pay your Smith Thompson monthly bill on the company website, using your debit or credit card.
Does Smith Thompson Security offer services other than home security?
Smith Thompson also provides pest control and smart home automation services.
Does Smith Thompson Security charge an installation fee?
Smith Thompson charges an $89 installation fee for some packages.
