While Smith Thompson offers 24/7 dispatch service, it only provides tech support Monday to Friday, 8:00 a.m. to 6:00 p.m. and Saturday, 9:00 a.m. to 3:00 p.m.
What Sets Smith Thompson Home Security Apart?
The folks at the family-owned Smith Thompson Home Security company know what it’s like to be a burglary victim. When founder Mark Thompson’s father died in 1978, his family returned home from the funeral to find their house in shambles and their most valuable possessions stolen. Armed with personal experience and a desire to help other people avoid a similar loss, Thompson and his team have built a first-rate home security company, earning a 5-star rating on Trustpilot and an A+ rating with the Better Business Bureau. Smith Thompson serves the Austin, Dallas-Fort Worth, Houston and San Antonio, Texas, areas, with home security monitoring starting at just $16.95 per month.
Smith Thompson Home Security Equipment and Features
Smartphone Control App
Available in two packages, Smith Thompson’s Smartphone Control App enables you to arm and disarm the system using your smartphone. The app uses the Teleguard LTE transmitters, enables you to view your event history and sends email or text notifications if your alarm is triggered.
The slimline LCD Keypad is just 6-inches long, 4.5-inches tall and 1.75-inches deep. The keypad features door chime, panic and stay and away buttons, along with five function buttons.
The discreet Smith Thompson Motion Detector is just 4.25-inches long, 2.5-inches wide and 2.25-inches deep. The unit mounts six to seven feet above the floor and triggers when it senses motion in the room.
Glass Break Detector
Smith Thompson’s Glass Break Detector listens for high frequency sounds associated with breaking glass and triggers the alarm. The small device is just 5.25-inches long, 2.25-inches wide and 1.25-inches deep.
Cellular Wireless Transmitter
The Cellular Wireless Transmitter connects to the system’s main computer board and transmits signals to the dispatch center 24 hours per day.
Master Control Panel
System wiring connects to the computer-driven Master Control Panel. The unobtrusive panel is 9.25-inches long, 8.25-inches wide and 3.25-inches deep.
Wireless Receiver Module
Smith Thompson’s Wireless Receiver Module receives signals from wireless components such as door, glass break and motion sensors. The unit is 5.75-inches long, 4.25-inches wide and 1-inch deep.
The Keyfob Remote attaches to your keyring and enables you to arm, disarm or trigger the alarm with the click of a button.
Wireless Window and Door Sensors
Wireless Window and Door Sensors attach to window frames and sills and doors and door frames and sound trigger the alarm when a window or door is opened. The small, discreet devices are 3-inches long, 1.25-inches tall and 1-inch deep.
The Backup Battery powers your Smith Thompson alarm system during a power outage. The small, 12-volt battery is 4-inches long, 3.5-inches wide and 2.75-inches deep.
Smoke and Heat Detectors
Smoke and Heat Detectors sound the alarm in the event of a fire. To integrate smoke and heat detectors to your security system, your home must meet Texas fire code. This requires you to install monitored or hardware store variety unmonitored smoke detectors in every room of your home. Once you meet fire code regulations, Smith Thompson recommends adding one or two monitored smoke and heat detectors to your security system.
Compare Smith Thompson Home Security Packages
Wireless MonitoringLearn more
Wireless + Standard AppLearn more
Smart Home Security + Upgraded AppLearn more
|Equipment price starts at||$299 + $89 installation||$299 + $89 installation||$399, includes installation|
|Pro. monitoring starts at||$16.95/mo.||$16.95/mo + $6.99/mo. app fee||$29.95/mo.|
|Video surveillance||Not available||Not available||Not available|
|Smart home devices||Not available||Not available||Smart home hub|
Frequently Asked Questions About Smith Thompson Home Security
Does Smith Thompson Security provide 24/7 tech support?
Can I pay my Smith Thompson Security bill online?
You can pay your Smith Thompson monthly bill on the company website, using your debit or credit card.
Does Smith Thompson Security offer services other than home security?
Smith Thompson also provides pest control and smart home automation services.
Does Smith Thompson Security charge an installation fee?
Smith Thompson charges an $89 installation fee for some packages.