SimpliSafe Home Security Review

We love that SimpliSafe offers a wide variety of packages for you to choose from, in addition to customizing your own. To get started with home security, SimpliSafe offers the Foundation package for $183. It’s perfect for smaller apartments – with motion detection, one entry sensor a base station and keypad.

The Essentials package costs $207 for the equipment and includes all of the basics to cover your home. You’ll get three entry sensors, motion detection, a base system and keypad. If you need more to cover your home, SimpliSafe offers the Hearth for $299 to include three sensors, motion detection, a base station, keypad, siren and smoke detector.


To take your security up a notch, the Knox is great for larger homes. This package costs $359 and includes the same equipment as the Hearth, but you’ll get an extra motion detector and three more sensors. Lastly, the Haven gives you everything you need for $391. You’ll get a panic button, a siren, two motion detectors, four entry sensors, keyfob, keypad and base station. The package also includes a temperature sensor, smoke detector for easy home environmental monitoring. Your home security and safety needs may fall in between some of these packages so SimpliSafe offers a number of other packages including the Keep, Stonefort and Fortress as other options to choose from.


SimpliSafe gives you two options for monitoring – DIY or professional. Professional monitoring starts at $14.99/mo. without a contract.

With SimpliSafe, you can access, manage and monitor your security system from anywhere through the Home Security mobile app. If you need to let in family members or delivery persons to keep a package safe, you can easily do this while you’re away using the app. SimpliSafe also gives you the ability to integrate your security system with digital assistants like Amazon Alexa, Apple Watch, Google Assistant and August Lock.

While you can access smart home integration features, the provider doesn’t offer standalone smart home products.

One last stand-out feature is access to video alarm verification to help identify intruders. Here’s how video alarm verification works: if you have the Interactive Monitoring Plan and your alarm goes off, a 60-second video clip will be taken, a monitoring specialist will see the clip and he or she can alert the authorities. This feature can help authorities catch and identify intruders.

With SimpliSafe, you can have greater protection through cellular connection. By partnering with Verizon and T-Mobile, SimpliSafe is able to expand coverage across the U.S. using cellular connectivity. This will prevent bad guys from being able to disconnect your services physically by cutting your power.


SimpliSafe equipment also includes environmental monitoring for three hazards: fire, flooding, and freezing. This feature is especially helpful if you live in an area that’s prone to flooding or freezing since it will help you prevent damage to your home. If you own a vacation property, you can also have more peace of mind with this layer of protection to help you avoid expensive repairs. You’ll need to purchase the smoke detector, temperature sensor and water sensor to access this feature if these devices are not included in your home security package. On the bright side, SimpliSafe equipment works with Amazon Alexa, Google Nest and August Smart Locks.

SimpliSafe’s DIY installation makes setup easy through mounting or adhering your equipment. This type of installation is great if you want more freedom with the placement of equipment in your home, and you’re not afraid of setting things up yourself. SimpliSafe also offers professional installation starting at $79. 

SimpliSafe has a 60-Day Money-Back Guarantee for you to try a SimpliSafe system risk-free. If you’re not satisfied with your equipment you can return it within the first 60 days for a full refund. SimpliSafe even handles shipping and handling fees on your behalf. 

SimpliSafe’s mobile app has a 4.8 out of 5 ratings from Apple’s App Store. Customers love that the system and app work well together to help monitor their homes from anywhere. They also say the app is user-friendly and makes it easy to control the system – including arming and disarming. The app also has a high Google Play app rating with 4.7 out of 5. Their outstanding customer satisfaction, easy-to-use equipment and quick installation have also earned them an A+ rating from the Better Business Bureau (BBB).

SimpliSafe has great reviews from Trustpilot. Their customers said their service was the best value for home security with a simple setup. SimpliSafe is also known for having great customer representatives to help you through DIY installation over the phone.

Please note that BBB ratings, plans, pricing, and other details can change without our knowledge. Details accurate as of May 6, 2020.

Most DIY home security companies have warranties to cover their equipment that last between one and two years. SimpliSafe equipment and services are warranted for three years from any defects. If you have any issues with a product, SimpliSafe will replace or repair it for you. SimpliSafe will send you a shipping label to return your old product. Keep in mind, the warranty doesn’t cover misuse, weathering issues or tampering.