SimpliSafe Home Security Review

SimpliSafe is known for its DIY home security solutions, low monthly monitoring costs and variety of security packages.

SimpliSafe Home Security Review

An Overview of SimpliSafe Home Security

An Overview of SimpliSafe Home Security

SimpliSafe is a newer company in the home security industry that has differentiated itself with affordable, DIY home security solutions. The provider currently serves over 3 million American customers and also offers a range of security packages. One aspect that SimpliSafe is well-known for is its low monthly professional monitoring costs.

Quick Take

Quick Take

9.3 out of 10: Their exceptional customer service, easy-to-use equipment and professional monitoring make them a leading no-contract choice. All-around, one of our top home security choices.

SimpliSafe: Our Recommended Pick for DIY Security

SimpliSafe: Our Recommended Pick for DIY Security

SimpliSafe’s affordable professional monitoring helps the company to stand out among other competitors as their prices are lower than average. Check out our SimpliSafe security review of these six categories: price, stand-out features, equipment, installation and trial period.

Packages and Pricing
(D) SimpliSafe Price@1.5-min

Packages and Pricing

10 out of 10

Highlights

  • SimpliSafe packages start at $183 and go up to $391.
  • SimpliSafe offers five popular packages, but others are available.
  • You can customize your package and expand over time.

We love that SimpliSafe offers a wide variety of packages for you to choose from, in addition to customizing your own. To get started with home security, SimpliSafe offers the Foundation package for $183. It’s perfect for smaller apartments – with motion detection, one entry sensor a base station and keypad.

The Essentials package costs $207 for the equipment and includes all of the basics to cover your home. You’ll get three entry sensors, motion detection, a base system and keypad. If you need more to cover your home, SimpliSafe offers the Hearth for $299 to include three sensors, motion detection, a base station, keypad, siren and smoke detector.


To take your security up a notch, the Knox is great for larger homes. This package costs $359 and includes the same equipment as the Hearth, but you’ll get an extra motion detector and three more sensors. Lastly, the Haven gives you everything you need for $391. You’ll get a panic button, a siren, two motion detectors, four entry sensors, keyfob, keypad and base station. The package also includes a temperature sensor, smoke detector for easy home environmental monitoring. Your home security and safety needs may fall in between some of these packages so SimpliSafe offers a number of other packages including the Keep, Stonefort and Fortress as other options to choose from.


SimpliSafe gives you two options for monitoring – DIY or professional. Professional monitoring starts at $14.99/mo. without a contract.

Standout Features
(D) SimpliSafe Standout Features@1.5-min

Standout Features

8 out of 10

Highlights

  • The SimpliSafe Home Security app gives you remote access and control of your security system
  • Smart home integrations with Amazon Alexa, Apple Watch, Google Assistant and August Lock
  • Video alarm verification to help you identify intruders

With SimpliSafe, you can access, manage and monitor your security system from anywhere through the Home Security mobile app. If you need to let in family members or delivery persons to keep a package safe, you can easily do this while you’re away using the app. SimpliSafe also gives you the ability to integrate your security system with digital assistants like Amazon Alexa, Apple Watch, Google Assistant and August Lock.

 

While you can access smart home integration features, the provider doesn’t offer standalone smart home products.

 

One last stand-out feature is access to video alarm verification to help identify intruders. Here’s how video alarm verification works: if you have the Interactive Monitoring Plan and your alarm goes off, a 60-second video clip will be taken, a monitoring specialist will see the clip and he or she can alert the authorities. This feature can help authorities catch and identify intruders.

Equipment
(D) SimpliSafe Equipment@1.5-min

Equipment

9 out of 10

Highlights

  • SimpliSafe provides a robust cellular connection through partnerships with Verizon and T-Mobile
  • Get environmental monitoring for fires, floods and freezing
  • Works with smart home products

With SimpliSafe, you can have greater protection through cellular connection. By partnering with Verizon and T-Mobile, SimpliSafe is able to expand coverage across the U.S. using cellular connectivity. This will prevent bad guys from being able to disconnect your services physically by cutting your power.


SimpliSafe equipment also includes environmental monitoring for three hazards: fire, flooding, and freezing. This feature is especially helpful if you live in an area that’s prone to flooding or freezing since it will help you prevent damage to your home. If you own a vacation property, you can also have more peace of mind with this layer of protection to help you avoid expensive repairs. You’ll need to purchase the smoke detector, temperature sensor and water sensor to access this feature if these devices are not included in your home security package. On the bright side, SimpliSafe equipment works with Amazon Alexa, Google Nest and August Smart Locks.

 

Installation
(D) SimpliSafe Installation@1.5-min

Installation

8 out of 10

Highlights

  • DIY and professional installation option
  • Setup is as easy as setting or adhering devices to the appropriate locations
  • Professional setup costs $79

SimpliSafe’s DIY installation makes setup easy through mounting or adhering your equipment. This type of installation is great if you want more freedom with the placement of equipment in your home, and you’re not afraid of setting things up yourself. SimpliSafe also offers professional installation starting at $79. 

Guarantee
Reviews 3 - D

Guarantee

10 out of 10

Highlight

  • SimpliSafe has a 60-Day Money-Back Guarantee

SimpliSafe has a 60-Day Money-Back Guarantee for you to try a SimpliSafe system risk-free. If you’re not satisfied with your equipment you can return it within the first 60 days for a full refund. SimpliSafe even handles shipping and handling fees on your behalf. 

Customer Service
(D) Reviews-Generic-StandoutFeatures3 (1)

Customer Service

10 out of 10

Highlights

  • Average customer app rating is 4.8 out of 5
  • BBB rating: A+
  • Trustpilot rating: Great

SimpliSafe’s mobile app has a 4.8 out of 5 ratings from Apple’s App Store. Customers love that the system and app work well together to help monitor their homes from anywhere. They also say the app is user-friendly and makes it easy to control the system – including arming and disarming. The app also has a high Google Play app rating with 4.7 out of 5. Their outstanding customer satisfaction, easy-to-use equipment and quick installation have also earned them an A+ rating from the Better Business Bureau (BBB).

 

SimpliSafe has great reviews from Trustpilot. Their customers said their service was the best value for home security with a simple setup. SimpliSafe is also known for having great customer representatives to help you through DIY installation over the phone.

 

Please note that BBB ratings, plans, pricing, and other details can change without our knowledge. Details accurate as of May 6, 2020.

Warranty
(D) SimpliSafe Trial Period@1.5-min

Warranty

10 out of 10

Highlight

  • SimpliSafe has a 3-year warranty on their products and services

Most DIY home security companies have warranties to cover their equipment that last between one and two years. SimpliSafe equipment and services are warranted for three years from any defects. If you have any issues with a product, SimpliSafe will replace or repair it for you. SimpliSafe will send you a shipping label to return your old product. Keep in mind, the warranty doesn’t cover misuse, weathering issues or tampering.

Interested in SimpliSafe Home Security?

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About SimpliSafe Packages

About SimpliSafe Packages

SimpliSafe has five systems for you to choose from. You can also build your own to meet your security needs. Each package includes motion detection, sensors, a keypad and base station. You can also add equipment over time to expand your system with more. Packages range from $183 for the Foundation package – which is perfect for a small apartment, up to the Haven for $391. It covers all security and environmental monitoring needs for larger homes. SimpliSafe experts can also help you with other packages.

    Foundation

    Starting at $14.99/mo

    Our take

    Got a small home or apartment that you want to secure? The Foundation package gives you the essentials to protect your home and entryway without needing professional installation. Just attach your entry sensor to a wall, mount your motion sensor to a wall and sit your base station on a shelf, then you’ll be set to go. The Foundation Package costs $183. 

    Package Features

    • 1 SimpliSafe base station
    • 1 SimpliSafe keypad
    • 1 entry sensor
    • 1 motion sensor

    The Essentials

    Starting at $14.99/mo

    Our take

    If you’re only looking for the basics to secure your home, choose The Essentials package. The motion sensor can cover areas of 30 feet and can be mounted on a wall or set on a shelf. The entry sensors will chime to let you know when a door or window is opened. The Essentials Package retails for $259.

    Package Devices Include:

    • 1 SimpliSafe base station
    • 1 SimpliSafe keypad
    • 3 entry sensors
    • 1 motion sensor

    Knox

    Starting at $14.99/mo

    Our take

    The Knox package is great for larger homes that need extra security and environmental monitoring. It’s a 13-piece system that covers multiple entryways and levels of the home. This package also helps protect your family from smoke and fire danger with a smoke detector included. No matter how many pieces are included, the Knox package is still easy to install without needing any professional help. The Knox package costs $388. 

    Package Features

    • 1 SimpliSafe base station
    • 1 SimpliSafe keypad
    • 6 entry sensors
    • 2 motion sensors
    • 1 smoke detector
    • 1 siren
    • 1 key fob

    The Hearth

    Starting at $14.99/mo

    Our take

    Get smoke detection and a loud 105dB siren (that’s about as loud as a table saw!) with The Hearth package. With this additional alarm, intruders aren’t likely to continue with their plans. A smoke detector adds essential life safety measures, and with built-in photoelectric sensors, this device is designed to react faster in the event of a fire. You can purchase The Hearth package at retail price for $299.

    Package Devices Include:

    • 1 SimpliSafe base station
    • 1 SimpliSafe keypad
    • 3 entry sensors
    • 1 motion sensor
    • 1 key fob
    • 1 smoke detector
    • 1 siren

    The Barrington

    Starting at $14.99/mo

    Our take

    Add video surveillance to your home with The Barrington package. This package comes with a SimpliCam indoor camera, key fob, panic button and the essentials for security. The SimpliCam features HD video and night vision, so you’ll receive alerts whenever activity is detected in your home, day or night. You can purchase The Barrington package at retail price for $388.

    Package Devices Include:

    • 1 SimpliSafe base station
    • 1 SimpliSafe keypad
    • 2 entry sensors
    • 1 motion sensor
    • 1 key fob
    • 1 panic button
    • 1 siren
    • 1 SimpliCam indoor camera
Compare SimpliSafe Packages

Compare SimpliSafe Packages

Upfront equipment cost $183 $207 $299 $359 $391
Number of motion detectors 1 1 1 2 2
Number of entryway sensors 1 3 3 6 4
Siren 0 0 1 1 1
Smoke detector 0 0 1 1 1
Temperature sensor 0 0 0 0 1
Panic button 0 0 0 0 1
Water sensor 0 0 0 0 1
Key fob 0 0 1 1 1
Why We Recommend the Haven Package

Why We Recommend the Haven Package

SimpliSafe’s Haven package gives you everything you need for home security and safety at a reasonable cost. For less than $400 you’ll have sensors to cover every entry door and two motion detectors if you need to cover multiple floors. This package also includes environmental protection with a water sensor, temperature sensor and smoke detector. The Haven also has a key fob for remote arming and disarming and a panic button in case of emergencies. This is the perfect all-in-one package to cover any home security and safety needs. 

Compare SimpliSafe to Other DIY Competitors

Compare SimpliSafe to Other DIY Competitors

SimpliSafe Security

Learn more about

Cove Security

Learn more about
Monitoring starting price $14.99/mo. $19.99/mo. $14.99/mo.
Monitoring options DIY or professional DIY or professional DIY
Installation DIY with professional option DIY DIY
Guarantee 60-Day Money-Back Guarantee 30-Day Money-Back Guarantee 60-Day Money-Back Guarantee
Warranty 3-year warranty N/A Lifetime warranty
Recap

Recap

SimpliSafe is great for both renters and homeowners looking for affordable home safety and security equipment. You’ll be able to choose from a number of packages or customize your own to fit your home security needs and budget. SimpliSafe also offers optional affordable professional monitoring and installation if you’d like help from the experts. SimpliSafe equipment also works with Google Home, Amazon Alexa, Nest and August Locks.

SimpliSafe has exceptional customer service and a great BBB rating to support its easy-to-use equipment. If you’re unsatisfied with your equipment and service, SimpliSafe offers a 3-year warranty and 60-Day Money-Back Guarantee. 

Overall, SimpliSafe gives you plenty of options and full control of your home security without length contracts, fees and fixed packages. They’re focused on giving you affordable home security you can rely on.

Related Pages

Related Pages

How We Based Our Provider Ratings
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How We Based Our Provider Ratings


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Safety Team

The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.