An Overview of SimpliSafe’s Home Security Services
SimpliSafe is a newer company in the home security industry that has differentiated itself with affordable, DIY home security solutions. The provider currently serves over 3 million American customers and also offers a range of security packages. One aspect that SimpliSafe is well-known for is its low monthly professional monitoring costs.
SimpliSafe’s affordable professional monitoring helps the company to stand out among other competitors as their prices are lower than average. Check out our SimpliSafe security review of these six categories: price, stand-out features, equipment, installation and trial period.
Professional monitoring costs between $14.99/mo. and $35.10/mo., a lower expense compared to other providers
No contract required
SimpliSafe’s monthly professional monitoring services are a lot less expensive compared to other providers, ranging from only $14.99/mo. to $35.10/mo. depending on the plan you choose. For security system packages, you can choose from a range of options to include the basic Foundation Package, the Essentials Package, the Haven Package and several others.
Another benefit with SimpliSafe’s services is that customers won’t have to enter into a service agreement. Package pricing is on the lower end compared to competitors with retail pricing starting around $230. One other thing to note is that you’ll have to purchase your equipment upfront.
One last thing that we like about SimpliSafe is the ability for customers to build out their own security systems, giving them the freedom to buy the products that they want for their homes.
The SimpliSafe Home Security app gives you remote access and control of your security system
Smart home integrations with Amazon Alexa, Apple Watch, Google Assistant and August Lock
Video alarm verification to help you identify intruders
With SimpliSafe, you can access, manage and monitor your security system from anywhere through the Home Security mobile app. If you need to let in family members or delivery persons to keep a package safe, you can easily do this while you’re away using the app. SimpliSafe also gives you the ability to integrate your security system with digital assistants like Amazon Alexa, Apple Watch, Google Assistant and August Lock.
While you can access smart home integration features, the provider doesn’t offer standalone smart home products.
One last stand-out feature is access to video alarm verification to help identify intruders. Here’s how video alarm verification works: if you have the Interactive Monitoring Plan and your alarm goes off, a 60-second video clip will be taken, a monitoring specialist will see the clip and he or she can alert the authorities. This feature can help authorities catch and identify intruders.
SimpliSafe provides a robust cellular connection through partnerships with Verizon and T-Mobile
Get environmental monitoring for fires, floods and freezing
With SimpliSafe, you can have greater protection through cellular connection. By partnering with Verizon and T-Mobile, SimpliSafe is able to expand coverage across the U.S. using cellular connectivity. This will prevent bad guys from being able to disconnect your services physically by cutting your power.
SimpliSafe equipment also includes environmental monitoring for three hazards: fire, flooding, and freezing. This feature is especially helpful if you live in an area that’s prone to flooding or freezing since it will help you prevent damage to your home. If you own a vacation property, you can also have more peace of mind with this layer of protection to help you avoid expensive repairs. You’ll need to purchase the smoke detector, temperature sensor and water sensor to access this feature if these devices are not included in your home security package.
Setup is as easy as setting or adhering devices to the appropriate locations
SimpliSafe’s DIY installation makes setup easy through mounting or adhering your equipment. This type of installation is great if you want more freedom with the placement of equipment in your home, and you’re not afraid of setting things up yourself. If you’re on the other side of the fence and would like a professional’s help, we would recommend a professionally installed security system instead.
SimpliSafe aims to ensure that customers are satisfied by providing a 60-Day Money-Back Guarantee and a 3-year warranty on equipment. This gives you some time to try out and decide if SimpliSafe’s system is a good solution for your home. If you are unsatisfied with SimpliSafe’s products or services, you can get in touch with the provider, return your security system within the 60-day period and receive a full refund. To make it easier for you, SimpliSafe will also send a prepaid return label.
Each provider’s score is based on the affordability of equipment and professional monitoring services. Providers whose pricing on these two factors are lower received a better score from us. We know a security system is an investment, but it shouldn’t break your budget.
Each provider’s score is based on the innovative equipment offered like smart home products, smart home integration, security cameras, mobile apps and other features. Providers with more stand-out features receive a higher rating from us as we want you to have the best technology.
Each provider’s score is based on special qualities of the products offered like cellular monitoring, hazard monitoring as well as smart home products. Providers who offer optional equipment receive a higher score. We believe that holistic safety services are beneficial to our readers.
Each provider’s score is based on clarity of how the home security system can be installed and access to support. Providers receive a higher score if the installation process is clear and customers have access to professional installation services or online guides.
Each provider’s score is based on trial period, coverage and ease of service cancellation. Providers who offer a longer trial period, have great coverage terms and an easier cancellation process receive higher scores. Consumers should have enough time to test whether a home security system meets their needs and expectations.