Why SimpliSafe?

SimpliSafe provides modern, customizable home monitoring solutions to over 3 million Americans. Known for its dedication to helping homeowners take control of their security, SimpliSafe provides them with the freedom of easy self-installation and no contract. This means that homeowners can buy and own their own equipment.

 

Monitoring for SimpliSafe packages ranges from $15.00 per month to $24.90 per month. The Standard plan includes 24/7 monitoring, cellular connection and environmental monitoring. The Interactive plan adds mobile control with alerts on your phone, unlimited camera recording, smart home integrations and more.

SimpliSafe Home Security System

With the ability to customize security equipment and monitoring, SimpliSafe gives homeowners the option to choose what best suits their needs.



SimpliSafe packages

Essentials Package

Essentials Package

Starting at: $15.00/mo

SimpliSafe’s Essentials Package is the company’s most popular system. This starter package is great for homeowners who want the basics in protecting their homes through simple monitoring. This starter kit includes a base station, keypad, motion sensor and 3 entry sensors. You can add more sensors, cameras, smoke detectors and other equipment for an additional cost. Equipment costs for this package starts at $259, plus at least $15.00/mo. in monitoring costs depending on which monitoring plan you choose.

As with all SimpliSafe packages, you can choose between the Standard plan and the Interactive plan for monitoring. The Standard plan will be a better choice if homeowners just want 24/7 monitoring, wireless connection and environmental monitoring in the event of fires, flooding or freezing.

Package includes

  • 24/7 professional monitoring
  • No contract
  • 60-day guarantee

Hearth Package

Hearth Package

Starting at: $15.00/mo

The Hearth Package includes everything from the Essentials Package and adds a key fob, smoke detector, motion sensor and a 105dB siren. The equipment costs start at $374, plus at least $15.00/mo. for professional monitoring depending on which monitoring plan you choose. This SimpliSafe package adds to your home’s security with a motion sensor to detect activity, a siren to scare off intruders, and the convenience of a key fob to arm or disarm your system.

With SimpliSafe’s Hearth Package, choosing the Interactive Plan will provide homeowners with the additional benefits of phone alerts and video alarm alerts. SimpliSafe sends a notification as soon as suspicious activity is detected in the home and a 60 second video clip will be captured to provide evidence for the authorities. The Interactive Plan is the better option because you’ll be able to stay connected with alerts in case of any suspicious activity.

Package includes

  • Everything from the Essentials package
  • A key fob and smoke detector
  • A motion sensor and 105dB siren

Haven Package

Haven Package

Starting at: $15.00/mo

SimpliSafe’s Haven Package includes everything from the Essentials Package plus much more, adding fire and water detectors. The equipment costs start at $489, plus at least $15.00/month in monitoring costs depending on which monitoring plan you choose.

The Haven includes a base station and keypad, plus a key fob, 4 entry sensors, 2 motion sensors, a 105dB siren, a panic button, a freeze sensor, a water sensor and a smoke detector. For the extensive features of this SimpliSafe package, consider the Interactive Plan that gives more control through smartphone alerts, smart home integrations and more.

Package includes

  • Everything from the Essentials Package
  • An additional entry sensor, 2 motion sensors and a key fob
  • A 105dB siren, panic button, freeze sensor, water sensor and a smoke detector

SimpliSafe features and equipment

SimpliSafe provides its base equipment as well as additional products for homeowners to build their own home security system. Some popular products include:

SimpliSafe SimpliCam

SimpliSafe SimpliCam

Get notified immediately of unsuspected activity in your home with SimpliCam. This indoor camera is designed with night vision, has a 120-degree field of view and includes smart detection for sensing human heat signatures. Never miss a beat with free motion alerts to keep you updated.

SimpliSafe Motion Sensor

SimpliSafe Motion Sensor

Made to detect intruders, SimpliSafe’s motion sensor detects activity up to 30 feet and can protect an entire room. With a 90-degree field of vision, the sensor can be easily installed by setting on a shelf or even adhering to a wall in your home. Designed to be pet friendly, your furry friends under 50 pounds won’t trigger your alarm, preventing false alarms.

SimpliSafe Video Doorbell Pro

SimpliSafe Video Doorbell Pro

The Video Doorbell Pro allows homeowners to receive an alert when someone’s at the door (even if visitors don’t ring the doorbell). With a two-way talk feature you can talk to your guests as well as see outside during the day or night with sharp, HDR video. Safeguard your front door from virtually anywhere through your smartphone.

SimpliSafe Smoke Detector

SimpliSafe Smoke Detector

Engineered with photoelectric sensors, SimpliSafe’s Smoke Detector is designed for prompt alerts in the event of a fire. You won’t have to worry about sleeping through a fire alarm again as this device is equipped with an internal siren and will trigger your security system’s alarm as well.


SimpliSafe prices & package costs

SimpliSafe’s prices vary by package and products. Your monthly cost would consist of the 24/7 professional monitoring plan of your choice. SimpliSafe’s pricing for monitoring starts at $15.00/mo. (about $3.75 a week) for the Standard Plan and can range up to $24.90/mo. for the Interactive Plan.

Essentials Package
Hearth Package
Haven Package
Equipment starting price $259.00 $374.00 $489.00
24/7 monitoring Yes Yes Yes
Basic equipment Yes Yes Yes
Smoke detection N/A Yes Yes
Flood monitoring N/A N/A Yes
Freeze monitoring N/A N/A Yes
Smart home integration Available with Interactive Plan Available with Interactive Plan Available with Interactive Plan

What is the average SimpliSafe contract length?

SimpliSafe does not require a contract.

What is SimpliSafe’s cancellation policy?

Since SimpliSafe does not require a contract, there is no cancellation policy. The company offers a 60-day money-back guarantee if you’re not satisfied with your service.

Is SimpliSafe more affordable than other home security options?

Because SimpliSafe’s system can be self-installed, there are no installation costs, making your upfront fees cheaper. However, there is still a monthly monitoring fee, and you’ll have to purchase all equipment upfront. Compare SimpliSafe Security to its competitors here.

Does Simplisafe have installation fees? Is there a DIY option?

SimpliSafe does not have installation fees as it only offers self-installation or DIY setup.

How can I contact SimpliSafe Security?

SimpliSafe offers customer support via an email form online and phone.
SimpliSafe support phone number: 800-297-1605
SimpliSafe contact page: www.simplisafe.com/contact-us
SimpliSafe website: www.simplisafe.com


Contact SimpliSafe customer service

SimpliSafe is committed to helping homeowners set up their security systems. If you’re interested in purchasing SimpliSafe services, you can order online here.

If you need help with your existing SimpliSafe service, you can reach SimpliSafe customer service by: