With SafeTouch’s mySafeTouch App, you can arm and disarm your alarm system and access live views and stored camera footage from your mobile device. Available for Android and Apple devices, the app also can control smart home devices such as thermostats, door locks and light switches, from your living room sofa or the other side of the world.
What Sets SafeTouch Security Systems Apart?
SafeTouch takes pride in offering its customers the most advanced home security technology. Rather than outsourcing services that affect your home security, SafeTouch maintains maximum control by owning and operating its own back-up systems, command center and monitoring equipment. SafeTouch operates in a few major Florida metro areas, including Jacksonville, Orlando, Tallahassee and Tampa, as well as Savannah, Georgia.
Their systems work with numerous telecommunication service providers, including AT&T, Brighthouse, Comcast, Embarq, GT and Media Com. SafeTouch’s equipment catalogue includes traditional security equipment such as motion detectors and window sensors, along with the latest smart home devices, like smart door locks and video doorbells. The Better Business Bureau gives SafeTouch an A+ rating and the BBB receives a relatively low number of complaints by SafeTouch customers.
What we like
- Wide range of equipment
- Control panels with wireless communicators
- Lifetime parts and labor warranty on equipment
What we don’t like
- Limited service area
- Monitoring fees higher than some other companies
- Package pricing not available for equipment
SafeTouch Packages
SafeHome Secure
Starting at $29.95/mo
Our take
All SafeTouch control panels feature cellular communicators, which eliminates the need for landline or internet connections to communicate with the SafeTouch command center. All packages also include lifetime labor and parts warranties for equipment and unlimited remote system access using the mySafeTouch App. All SafeTouch packages are customizable, which allows you to expand your system as your needs change. The SafeTouch Secure package comes equipped with the basic devices such as window sensors and motion detectors but does not include advanced surveillance devices such as indoor and outdoor cameras. Nevertheless, the Secure package provides ample protection for many homes.
Package devices include:
- GC2 security panel
- Cellular communicator
- 1 Motion detector
- 4 Door or window contacts
- Emergency power source
- Window stickers and yard sign
SafeTouch Advantage
Starting at $39.95/mo
Our take
The SafeTouch Advantage package includes all the features of the Secure plan, along with two-way voice communication capability, which enables you to speak directly with a monitoring agent at the command center. The Advantage package’s control panel also includes crash and smash technology, which alerts the system if someone tries to disable or destroy your security equipment. The Advantage package provides advanced protection and smart home devices to take your security to the next level.
Package devices include:
- Two-way voice control security panel
- Cellular communicator
- Crash and smash technology
- 1 Motion detector
- 4 Door or window contacts
- Lighting and climate control capability
- Emergency power source
- Window stickers and yard sign
SafeTouch Pro
Starting at $44.95/mo
Our take
The SafeTouch Pro package includes all the features of the Advantage plan, along with video surveillance capability. Using the mySafeTouch App, you can access live views from system cameras and access footage from cloud storage. The Pro package provides the maximum level of protection for your home and family.
Package Features
- PowerG, wireless, long-range, two-way voice and touch control panel
- Cellular communicator
- Crash and smash technology
- 1 Motion detector
- 4 Door or window contacts
- Video surveillance capability
- Cloud video storage
SafeTouch Equipment & Features
mySafeTouch App
IQ Panel 2
GC2 Security Panel
180° Indoor Camera
Indoor HD Camera
Outdoor Camera
HD Doorbell Camera
Stream Video Recorder
Door and Window Sensors
Glass Break Sensors
Motion Sensors
Smart Thermostat
Smart Door Lock
Garage Control
Light Control
mySafeTouch App
IQ Panel 2
The IQ Panel 2 comes packed with features, including a 7-inch, 1280×800-pixel high-resolution capacitive glass screen. The dynamic content panel includes Bluetooth connectivity and geoconferencing functionality.
GC2 Security Panel
The deluxe GC2 Security Panel supports 60 wireless zones, responds to voice commands and has two-way voice capability, enabling you to speak with emergency dispatchers. The panel features GMS radio technology and its LCD touch screen displays the date, time and weather.
180° Indoor Camera
SafeTouch’s 180° Indoor Camera has a 180° field of view and records 6.8-megapixel, high-resolution 1080p video. It also features infrared night vision technology and digital pan, tilt and zoom capability. You can also use the device to make two-way calls or to stream music.
Indoor HD Camera
The adjustable Indoor HD Camera records high resolution video and can cover large and small areas.
Outdoor Camera
The wireless, Wi-Fi enabled Outdoor Camera can connect to the system at distances up to 40 feet. It comes equipped with a mounting bracket, along with night vision to capture images after dark.
HD Doorbell Camera
The slimline HD Doorbell Camera fits most door frames and features a wide-angle lens for maximum coverage.
Stream Video Recorder
SafeTouch cameras transmit video to the Stream Video Recorder, which can record up to eight cameras at a time. It comes equipped with a 1TB hard drive and HDMI port for outputting video in 720p or 1080p. Integrating the SVR requires an Alarm.com subscription.
Door and Window Sensors
Battery operated Door and Window Sensors prevent the clutter of wired devices, while keeping your home safe from intruders. Their small size makes them easy to install on most doors and windows.
Glass Break Sensors
Glass Break Sensors feature pattern recognition technology, which listens for frequencies associated with breaking glass. If an intruder smashes your window, the sensor alerts the system, which automatically notifies the command center.
Motion Sensors
SafeTouch’s Motion Sensors feature a 90° field of view, which can cover an area up to 44-feet wide.
Smart Thermostat
The Smart Thermostat integrates with Alarm.com’s Smart Home solution, which enables you to access and control your heating and air conditioning system remotely using a smartphone app. You can create custom schedules for temperature adjustments and rest at ease knowing that the device’s alert system will contact you if the temperature in your home becomes dangerously high or low.
Smart Door Lock
SafeTouch’s Smart Door Lock features a motorized deadbolt, which you can operate using the mySafeTouch app. You can open the door with a single click of the app or using a key or the built-in keypad.
Garage Control
The SafeTouch Garage Control device integrates with your security system. Using the mySafeTouch app, you can open and close your garage door with a single click or check to see if someone in your household accidently left it open.
Light Control
When you attach SafeTouch’s Light Control devices to your light fixtures, you can turn them on and off using the mySafeTouch app. With the app, you can also set schedules to turn lights off and on. Setting lighting schedules can help you save energy and make your home appear occupied when you are away.
Compare SafeTouch Security Systems Packages
SafeHome Secure |
SafeTouch Advantage |
SafeTouch Pro |
|
|---|---|---|---|
| Equipment price starts at | Customizable – varies | Customizable – varies | Customizable – varies |
| 24/7 professional monitoring | Yes | Yes | Yes |
| Starting monthly monitoring fee | $29.95 landline / $39.95 wireless | $44.95 | $49.95 |
| Motion detection | Yes | Yes | Yes |
| Video surveillance | Upgradable | Upgradable | Included |
| Smart home devices | Upgradable | Upgradable | Included |
Frequently Asked Questions About SafeTouch Security Systems
What is SafeTouch’s service area?
SafeTouch provides home security solutions in Jacksonville, Orlando, Tallahassee and Tampa, Florida, as well as Savannah, Georgia.
Do SafeTouch home security systems offer remote monitoring?
Using SafeTouch’s mySafeTouch mobile app, you can arm and disarm your alarm system using your smartphone. The app also enables you to operate smart home devices such as garage doors, locks and thermostats.
Do SafeTouch control panels feature two-way communication to speak with monitoring agents?
Some SafeTouch control panels feature two-way communication capability, along with crash and smash technology, which alerts the command center if someone tries to disable or destroy your alarm system. All SafeTouch panels include cellular communicators, which eliminates the need for a landline or internet connection to communicate with the command center.