What Sets SafeTouch Security Systems Apart?
SafeTouch takes pride in offering its customers the most advanced home security technology. Rather than outsourcing services that affect your home security, SafeTouch maintains maximum control by owning and operating its own back-up systems, command center and monitoring equipment. SafeTouch operates in a few major Florida metro areas, including Jacksonville, Orlando, Tallahassee and Tampa, as well as Savannah, Georgia.
Their systems work with numerous telecommunication service providers, including AT&T, Brighthouse, Comcast, Embarq, GT and Media Com. SafeTouch’s equipment catalogue includes traditional security equipment such as motion detectors and window sensors, along with the latest smart home devices, like smart door locks and video doorbells. The Better Business Bureau gives SafeTouch an A- rating and the BBB receives a relatively low number of complaints by SafeTouch customers.
What we like
- Wide range of equipment
- Control panels with wireless communicators
- Lifetime parts and labor warranty on equipment
What we don’t like
- Limited service area
- Monitoring fees higher than some other companies
- Package pricing not available for equipment
SafeTouch Packages
- GC2 security panel
- Cellular communicator
- 1 Motion detector
- 4 Door or window contacts
- Emergency power source
- Window stickers and yard sign
- Two-way voice control security panel
- Cellular communicator
- Crash and smash technology
- 1 Motion detector
- 4 Door or window contacts
- Lighting and climate control capability
- Emergency power source
- Window stickers and yard sign
- PowerG, wireless, long-range, two-way voice and touch control panel
- Cellular communicator
- Crash and smash technology
- 1 Motion detector
- 4 Door or window contacts
- Video surveillance capability
- Cloud video storage
SafeHome Secure
Starting at $29.95/mo
Our take
All SafeTouch control panels feature cellular communicators, which eliminates the need for landline or internet connections to communicate with the SafeTouch command center. All packages also include lifetime labor and parts warranties for equipment and unlimited remote system access using the mySafeTouch App. All SafeTouch packages are customizable, which allows you to expand your system as your needs change. The SafeTouch Secure package comes equipped with the basic devices such as window sensors and motion detectors but does not include advanced surveillance devices such as indoor and outdoor cameras. Nevertheless, the Secure package provides ample protection for many homes.
Package devices include:
SafeTouch Advantage
Starting at $39.95/mo
Our take
The SafeTouch Advantage package includes all the features of the Secure plan, along with two-way voice communication capability, which enables you to speak directly with a monitoring agent at the command center. The Advantage package’s control panel also includes crash and smash technology, which alerts the system if someone tries to disable or destroy your security equipment. The Advantage package provides advanced protection and smart home devices to take your security to the next level.
Package devices include:
SafeTouch Pro
Starting at $44.95/mo
Our take
The SafeTouch Pro package includes all the features of the Advantage plan, along with video surveillance capability. Using the mySafeTouch App, you can access live views from system cameras and access footage from cloud storage. The Pro package provides the maximum level of protection for your home and family.
Package Features
SafeTouch Equipment & Features
Compare SafeTouch Security Systems Packages
SafeHome Secure | SafeTouch Advantage | SafeTouch Pro | |
|---|---|---|---|
| Equipment price starts at | Customizable – varies | Customizable – varies | Customizable – varies |
| 24/7 professional monitoring | Yes | Yes | Yes |
| Starting monthly monitoring fee | $29.95 landline / $39.95 wireless | $44.95 | $49.95 |
| Motion detection | Yes | Yes | Yes |
| Video surveillance | Upgradable | Upgradable | Included |
| Smart home devices | Upgradable | Upgradable | Included |
*Please note that BBB ratings, plans, pricing, and other details can change without our knowledge. Details accurate as of March 11, 2020.
Frequently Asked Questions About SafeTouch Security Systems
What is SafeTouch’s service area?
SafeTouch provides home security solutions in Jacksonville, Orlando, Tallahassee and Tampa, Florida, as well as Savannah, Georgia.
Do SafeTouch home security systems offer remote monitoring?
Using SafeTouch’s mySafeTouch mobile app, you can arm and disarm your alarm system using your smartphone. The app also enables you to operate smart home devices such as garage doors, locks and thermostats.
Do SafeTouch control panels feature two-way communication to speak with monitoring agents?
Some SafeTouch control panels feature two-way communication capability, along with crash and smash technology, which alerts the command center if someone tries to disable or destroy your alarm system. All SafeTouch panels include cellular communicators, which eliminates the need for a landline or internet connection to communicate with the command center.