SafeTouch vs. Brinks Home Security

We checked out each company’s pricing, contracts, and equipment to find out which one is a better deal when it comes to smart home security.

SafeTouch vs. Brinks Home Security

Brinks is a home security company with a national reputation and service area, while SafeTouch is a localized regional company for residents of the southeastern states. Both companies offer home security systems that include door and window sensors, motion sensors, security cameras, mobile app access and home automation capabilities. But Brinks has a little more flexibility when it comes to contracts, and SafeTouch has more camera options for customers. Read on to find out more about how these companies match up.

SafeTouch vs. Brinks Home Security Review

SafeTouch vs. Brinks Home Security Review

SafeTouch is a regional provider headquartered in the Southeast, serving customers throughout Florida and parts of Georgia. SafeTouch’s website identifies it as “the nation’s largest, independent communications security company.” Brinks is a well-known national brand serving over 1 million customers throughout North America. Both companies own and operate their own UL-certified monitoring stations.

Price

Winner: Brinks

Brinks takes the win for price with professional monitoring starting as low as $29 per month. Brinks base security package retails for $399. SafeTouch monitoring starts at $39.95 per month, and package pricing is not made available online. For more transparency and affordable pricing, Brinks takes the win for this category.

Mobile App

Tie: Brinks and SafeTouch

Both SafeTouch and Brinks use the Alarm.com mobile app, although SafeTouch calls it “mySafeTouch.” The app gets 4.7 out of 5 stars in the App Store, and 3.7 out of 5 stars on Google Play. The mobile app lets you use your smartphone to arm and disarm your system, view live video feeds and control smart devices such as locks, lights, thermostats, and more.

Contract

Winner: Brinks

If you pay up front for your equipment, Brinks offers a no-contract option, so you’ll only pay monthly monitoring fees. But if you need to finance your system, you’ll sign a 36-month agreement with the company. SafeTouch requires a contract for all of its home security systems, with no month-to-month options. Brinks is the winner if you don’t want to be locked into a long-term agreement.

Security Cameras

Winner: SafeTouch

SafeTouch offers both indoor and outdoor cameras, including an indoor camera with two-way talk and music streaming. SafeTouch also offers two styles of video doorbells and additional external video storage with its SVR device. Brinks only offers a single indoor camera and one style of video doorbell, so SafeTouch comes out on top when it comes to having a wider camera selection.

Home Automation

Winner: Brinks

Both Brinks and SafeTouch offer home automation devices including smart thermostats, smart door locks, and light modules. Brinks also offers an outdoor light module, and SafeTouch also offers a garage door controller. But Brinks earns a slight edge in this category because it includes home automation with all of its plans and packages, while SafeTouch only offers it in top-tier plans.

Warranty & Guarantees

Winner: SafeTouch

Brinks offers a two-year warranty with each of its home security packages. SafeTouch includes a lifetime parts and labor warranty with every home security system, and it offers a 30-day money-back guarantee. If you want to rest easy knowing you’re not going to have to shell out extra cash for repairs, SafeTouch is a better choice.

How do SafeTouch and Brinks Home Security Differ?

How do SafeTouch and Brinks Home Security Differ?

Home security isn’t one-size-fits-all, so a good security company should have options. For that reason, Brinks comes out on top by just a hair in this head-to-head comparison. While SafeTouch only offers professional installation and long-term contracts, Brinks allows customers the option of a do-it-yourself approach, along with a special option for Google Nest users to monitor their Nest system for $29 per month with no contract required. This wider variety of options and nationwide availability give Brinks the edge, even though SafeTouch is a good option for customers in the Southeast.

Brinks SafeTouch
Monitoring starts at $29/mo. $39.95/mo.
Min. Contract Length 3 years (unless choose monthly monitoring for Nest Secure) 3 years
Trial Period 60 days 30 days
Installation Type DIY or Professional DIY
Guarantees None 30-Day Money-Back Guarantee
Warranty 2-year equipment warranty Lifetime parts and labor
BBB Rating A+ B
Safety Score 8.3 7.6
Frequently Asked Questions About SafeTouch and Brinks

Frequently Asked Questions About SafeTouch and Brinks

What kind of equipment packages do SafeTouch and Brinks offer?

Brinks offers four different home security packages, including its package that partners with Google Nest. All include a cellular connection, mobile app access, motion detection and smart home automation. SafeTouch plans also include a cellular connection, mobile app access and motion detection, but home automation is only available in upper-tier packages. 

What kind of monitoring plans do Brinks and SafeTouch offer?

SafeTouch monitoring starts at $29.95 while Brinks monitoring starts at $29 ($19 with Nest) and goes up to $39 a month for outdoor video monitoring and video doorbell monitoring. 

Do either SafeTouch or Brinks offer the ability to self-monitor your own security system, or is professional monitoring required?

Both Brinks and SafeTouch require you to pay for professional monitoring.

Are either Brinks or SafeTouch a good choice for renters?

Although Brinks requires a three-year contract unless you choose to pay monthly for the Nest Secure system, the company is better for renters because of its DIY installation. Brinks offers wireless, peel-and-stick equipment, so its systems are easy to move.


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Researched by the

Safety Team

The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.