What Sets Protect America Apart?
Serving customers for over 25 years, Protect America focuses on providing affordable home security solutions. The provider offers home automation products and security cameras to help you create a safe, smart home. Protect America offers three equipment packages: Copper, Silver and Platinum. For professional monitoring, you’ll choose one of the following plans based on your preferred type of connectivity – the Landline Plan, Broadband Plan or the Cellular Plan. The cost of landline monitoring starts at $19.99/mo. And cellular or broadband monitoring starts at $41.99/mo. depending on the package and plan you choose. If you want to see how Protect America stacks against other providers, check out these recommended home security system providers.
What we like
- Price-match guarantee
- Smart home devices and features
- Mobile app access & control
What we don’t like
- Contract required
- Upgrade to get video surveillance, smart features and smoke detection
- 30-day limited warranty
Protect America Security System Packages
- 1 standard control panel
- 3 door/window sensors
- 1 motion sensor
- 1 yard sign and 4 door/window stickers
- All devices in the Copper Package
- 6 additional door/window sensors
- All devices in the Silver Package
- 5 additional door/window sensors
Our take
If you have a smaller home or live in an apartment, the Copper Package is a great option as it comes with the essentials you’ll need for protecting your home. The cost of professional monitoring for the Copper Package ranges from $19.99/mo. – $41.99/mo. depending upon the plan you choose.
Package Devices Included
Our take
The Silver Package includes all of the devices found in the Copper Package but adds on 6 more door/window sensors. This package is great if you have more points of entry that need to be secured. The cost of professional monitoring for the Silver Package ranges from $37.99.mo. – $49.99/mo. depending on the plan you choose.
Package Devices Included
Our take
The Platinum Package features all of the devices in the Silver Package plus 5 additional door/window sensors. This package is great if you have a larger home and more points of entry to protect like multiple doors and windows. If you want access to smart home devices and features, you can upgrade your system by contacting a Protect America representative. Professional monitoring for the Platinum Package ranges from $42.99/mo. – $54.99/mo.
Package Devices Include
Not sure which Protect America package is right for you?
Compare Protect America Packages
Recommended | |||
|---|---|---|---|
| Copper Package | Silver Package | Platinum Package | |
| 24/7 professional monitoring | Yes | Yes | Yes |
| Equipment cost | $0 upfront | $0 upfront | $0 upfront |
| Landline monitoring starts at | $19.99/mo. | $37.99/mo. | $42.99/mo. |
| Cellular/Broadband monitoring starts at | $41.99/mo. | $49.99/mo. | $54.99/mo. |
| DIY Installation | Yes | Yes | Yes |
| Standard control panel | Yes | Yes | Yes |
| Motion detection | Yes | Yes | Yes |
| Smoke detection | Available with package upgrade* | Available with package upgrade* | Available with package upgrade* |
| Video surveillance | Available with package upgrade* | Available with package upgrade* | Available with package upgrade* |
| Smart home devices | Available with package upgrade* | Available with package upgrade* | Available with package upgrade* |
Protect America Security System Equipment & Features
Protect America Cost & Monitoring Plans
You can choose from three professional monitoring plans for your security system: the Landline Plan, Broadband Plan, or the Cellular Plan. As mentioned before, choosing the Cellular monitoring plan is the best for increased protection of your home. However, any level of professional monitoring is better than none as a specialist will be on standby should an emergency occur.
The Landline monitoring plan requires a telephone connection and starts at $19.99/mo. The Broadband monitoring plan will give you access to home automation features and starts at $41.99/mo. The Cellular monitoring plan also provides access to home automation features and starts at $41.99/mo. as well.
Why We Recommend the Silver Package
We recommend the Protect America Silver Package because it’s the provider’s most popular plan. With it, you’ll get 9 door/window sensors, giving you plenty to cover front, back, and any side entryways. You can also cover windows on your first floor, allowing you to increase your protection. For this package, we recommend choosing the cellular monitoring plan so that your home can remain protected in the event of a power outage or if a burglar disconnects your telephone line. Cellular monitoring is the best method over a landline or broadband connection for its higher level of security.
Protect America Installation
Protect America security systems are designed to be self-installed. The biggest perk of DIY security systems is that customers can avoid installation fees and also having to take time to schedule an appointment. One benefit with Protect America installation is that you can use their Quick Install Guide to help you get started. There are equipment tutorial videos available, but if you’d like for a specialist to help you with the installation and activation processes, you can schedule an appointment.
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The Protect America Mobile App
The Protect America mobile app places control in your hands for your home security system and smart home devices. You can arm or disarm your system with the press of a button, view a live video stream and recorded footage, get alerts and more. If you purchase smart lights or smart thermostat, you can also save extra money on your energy bill.
Not sure which Protect America package is right for you?
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Frequently Asked Questions about Protect America
Can a professional install my Protect America security system?
All of Protect America’s security systems require do-it-yourself installation, but you can find the Quick Install Guide on their website. They also offer technical assistance if you need help troubleshooting your system.
How can I upgrade my Protect America package for video surveillance, smart home features or smoke detection?
Contact a Protect America representative to upgrade your package for video surveillance, smart home features, or smoke detection.
What is Protect America’s return policy?
Protect America has a 15-day money-back return policy. You can return your equipment within this period for a refund. You can learn more about Protect America’s cancellation process on their website.
Does Protect America require a contract?
Yes, Protect America requires a 36 month service agreement for their security systems.
Is there a Protect America installation fee?
No, there is no installation fee.
How much does Protect America professional monitoring cost?
Protect America professional monitoring ranges from $19.99/mo. – $54.99/mo.
Can Protect America work with Amazon Alexa?
Yes, Protect America works with Amazon Alexa-enabled devices.
Does Protect America offer a medical alert pendant?
Yes, the Protect America has a medical panic pendant that’s designed to be worn by a loved one who may need assistance. You would get a pendant that goes around the neck and a wrist watch, and both are waterproof. Your loved one can simply press the button on either of these devices to alert medical authorities for assistance. A Protect America security system package with medical alert capability starts at $19.99/mo.
Will my Protect America security system come with battery backup in case my power goes out?
Yes, Protect America home security systems come with battery backup for up to 24 hours in the event your AC power fails.
What is Protect America’s cancellation policy?
If you wish to cancel your agreement, you must return your equipment within 15 day of your shipment date. If your equipment is returned within the first 3 days, you’ll receive a full refund. If you cancel beyond 3 days but within the 15-day period, you will be responsible for your monthly service fee. Learn more about Protect America’s cancellation process here on their website.
Protect America Customer Service Information
If you need assistance with your existing Protect America service, you can reach customer service by:
- Contacting a Protect America representative by phone at 1-(800)-951-5111
- Speak with a Protect America representative by live chat
- Visit the Protect America support page
