FastHelp Medical Alert Review

FastHelp uses cellular technology to call 911, so it can be used inside or outside the home as long as there’s a strong cellular connection. You can confirm that you’re in an area with a cellular network by pressing and holding the silver button for five seconds. A green LED light indicates the cellular connection is good, and an audio message will confirm by saying, “Cellular connection good.” If you’re in an area with no cellular access — which means FastHelp will not be able to dial 911 in an emergency — the LED light will turn red and the audio message will say, “No cellular connection.” 

Create a backup plan with your loved one for a scenario in which there’s no cellular connection. If your loved one happens to live out in the country and there’s no cellular connection at home, then the FastHelp medical alert device may not be a good fit. You can return FastHelp devices within 30 days to receive a refund.

It’s important to know that FastHelp is actually calling 911 in an emergency. After the red E button is pushed and held for three seconds, the LED light will shine green to indicate success and the audio message “Calling 911” will repeat until you are connected to a 911 dispatcher.

LED lights and audio messages will also help the user understand whether the battery is sufficiently charged and whether there is a cellular connection available in their current location.

Other features that set FastHelp apart include its rechargeable battery, two-way audio, waterproof design and various wear options. FastHelp comes with a charging cord and cradle that make it easy to charge the device even with poor motor skills or shaky hands. A blue indicator light shows when the battery is fully charged. The light turns red when there’s less than 30% remaining on the battery. 

Thanks to a speaker and a microphone on the FastHelp medical alert device, your loved one can communicate with 911 to inform them of their location and the cause of the emergency. FastHelp can also approximate the user’s location for 911 dispatchers using GPS triangulation if the user is disoriented. The completely waterproof design means it will even work in the rain or the shower. Finally, the device can be clipped onto a belt, slipped into a pocket or worn as a lanyard, providing any level of discretion desired.