Acadian On Call Medical Alert Review

Updated Feb 17, 2021

One of the most credentialed providers of medical alert monitoring, Acadian On Call is a sure bet for people looking for a robust, reliable medical alert system.

Founded as Acadian Ambulance, Acadian On Call transitioned to medical alert monitoring in the early ’90s. The Acadian life alert system earned CSAA Five Diamond Certification for each of its medical alert monitoring centers. Acadian prides itself on its relationships with local emergency responders, and all dispatchers are EMD-certified EMTs and paramedics. In other words, Acadian On Call takes its medical alert business seriously.

In-Home (Landline)In-Home (Wireless)Home + Mobile (Wireless/GPS)
Monthly monitoring price
Landline required?
Trial period
Cancel any timeCancel any timeCancel any time
600-1,000 feet600-1,000 feet600-1,000 feet
Backup battery
80 hours80 hours80 hours
Shower safe?
Two-way voice
Fall detection
OptionalOptional Optional
GPS/Wi-Fi location
  • In-Home (Landline)

    Starting at

    Our Take

    Acadian’s most affordable medical alert package, the in-home landline plan protects you in your landline-equipped home. This plan includes your choice of a waterproof pendant or wristband, as well as an optional fall detection pendant at an additional $9.95 per month. The service is compatible with traditional landlines, cable telephone systems and VOIP phone systems. 

    Package Features

    • Choice of waterproof pendant or wristband
    • Optional fall detection pendant
    • Compatible with all types of landlines
  • In-Home (Wireless)

    Starting at

    Our Take

    Acadian’s wireless plan has the same features and services as the landline plan, including an over 600-foot panic button range, 60-plus hours of battery backup, waterproof button options and 24/7 professional monitoring. This integrated cellular-based version of Acadian’s service requires no attachments and is FDA registered.

    Package Features

    • Choice of waterproof pendant or wristband
    • Optional fall detection pendant
    • Fully wireless cellular operation
  • Home + Mobile (Wireless/GPS)

    Starting at

    Our Take

    The Home + Mobile plan comes with everything the In-Home Wireless plan comes with, including U.S.-based 24/7 monitoring, waterproof call buttons, two-way voice communication, battery backup and more. The plan also includes GPS and Wi-Fi location technology plus remote voice communication so monitoring specialists can send help no matter where you are.

    Package Features

    • Choice of waterproof pendant or wristband
    • Optional fall detection pendant
    • Fully wireless cellular operation
    • GPS/W-iFi location technology

Acadian On Call Equipment and Features

  • Waterproof Pendant

    The waterproof pendant can be worn in the shower and makes getting help as simple as the push of a button.

  • Waterproof Wristband

    The waterproof wristband wears like any watch, and it’s safe to wear in the shower or bath.

  • Fall Detection Pendant

    The fall detection pendant is waterproof, and it can perceive if you fall, automatically sending for help if you do.

  • Hanging Lock Box

    Heavy duty and secure, the hanging lock box from Acadian gives you a way to store a spare key so loved ones can get into the house quickly in case of an emergency.

  • Wall Mount Lock Box

    The wall mount lock box offers a more permanent way to lock up your key. Give the unique combination to your trusted friends or family, and they’ll have a way to enter the house easily.


Acadian On Call medical alert offers a simple life alert service. There’s nothing to figure out or install and no hidden fees. With extensive experience, highly trained staff and a great reputation, Acadian medical alert is well worth considering for medical alert monitoring.

Acadian On Call Medical Alert FAQs

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