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Link Interactive Home Security

In business since 1952 and based in Utah, Link Interactive Home Security specializes in intruder protection and home automation. In recent years, Link Interactive has begun offering modern, easy-to-use equipment capable of smart home compatibility. The company also offers high-quality customer service, and has an A+ rating with the Better Business Bureau.

Link Interactive offers three main home security packages: Standard, Gold, and Elite. The basic package starts at $30.99 per month, and the company does not charge any installation or activation fees. Link Interactive is known for its affordable pricing options, 30-day money-back guarantee, and high-quality equipment.

Link Interactive Key Features

  • Intruder protection
  • Home automation
  • DIY installation
  • 100% wireless system
  • Modern security equipment
  • Surveillance cameras
  • Environmental monitoring
  • Link Interactive Pros
  • 24/7 professional monitoring
  • 100% wireless and cellular equipment
  • 30-day risk-free trial
  • Crash and Smash Protection for all plans
  • Remote system control via smartphone app
  • No activation or installation fees
  • DIY installation
  • Shorter contract options
  • 3-year locked-in rate
  • Link Interactive Cons
  • No broadband or landline plans
  • Touchscreen panel only included in top-tier plans

Link Interactive Price & Packages Costs

In recent years, Link Interactive has lowered the prices of its packages. The most affordable option now starts at just $30.99 per month, which is much less expensive than well-known home security companies like ADT and Vivint. Link Interactive stands out for its clear, easy-to-understand pricing model. Take a look at the pricing for Link Interactive’s home security packages below.

Link Interactive Security Package Activation fee Installation fee Equipment fee Monthly cost More information
Standard $0 $0 $0 $30.99/month See More
Gold $0 $0 $0 $35.99/month See More
Elite $0 $0 $0 $40.99/month See More

Link Interactive Standard Package

The Standard plan is Link Interactive’s most affordable option, starting at $30.99 per month, not including any additional equipment. It includes all of the basic home security offerings like 24/7 professional monitoring, a 100% cellular system, and two-way voice monitoring. As far as home sensors go, the Standard package comes with intrusion, fire, and crash and smash alarms. For environmental monitoring, the package also comes with the basic sensors: fire, smoke, and carbon monoxide.

The Standard plan comes with the 2Gig Go!Control panel, which is the lower-tier control panel option. If you would rather have a control panel with significantly more features and capabilities, the more advanced IQ Panel 2 can be added on for an additional $200. Each Link Interactive plan can be customized with various additional equipment. The prices for a la carte equipment vary, but the company’s website is fairly transparent about costs.

Link Interactive Gold Package

The Gold package is Link Interactive’s mid-tier home security option. The plan starts at $35.99 per month, not including fees for any additional equipment. It offers all of the features found in the Standard package, as well as a few additional features. The Gold package includes home automation features like an online remote control and/or mobile app, energy management, smart locks, smart lights, and smart thermostats.

As with the Standard plan, the Gold plan comes with the 2Gig Go!Control panel, which is the lower-tier control panel option. The more advanced IQ Panel 2 control panel can be added on for an extra fee of $200. Each Link Interactive plan can also be customized with additional devices. The prices for a la carte equipment vary, but the company’s website is fairly transparent about costs.

Link Interactive Elite Package

The Elite package is Link Interactive’s top-tier home security option. It starts at $40.99 per month, not including fees for extra equipment. This package offers all of the features included in both the Standard and Gold packages, with some additional video capabilities. It includes HD video monitoring, including on-demand, scheduled, and motion-activated video recording.

As with the Standard and Gold plans, the Elite plan comes with the 2Gig Go!Control panel, which is the lower-tier control panel option. The more advanced IQ Panel 2 control panel can be added on for a $200 fee. Each Link Interactive plan can also be customized with additional devices. The prices for a la carte equipment vary, but the company’s website is fairly transparent about costs.

Link Interactive Customer Service

Link Interactive’s customer service is consistently highly rated. The Utah-based company currently has an A+ rating with the Better Business Bureau, and formal complaints are extremely rare. Link Interactive offers phone, email, and live chat support for its customers. They also offer an easy way to book in-person tech support on their website.

Link Interactive customer support phones are open from 8 am to 10 pm CST Monday through Friday; 9 am to 6 pm CST on Saturdays; and closed on Sundays.

Speak to a Link Interactive customer service representative here: 1-877-826-5443

Link Interactive Equipment

Link Interactive is known for its modern equipment, much of which is compatible with popular home automation devices. Each Link Interactive package includes a basic set of equipment:

  • Control panel
  • 1 motion detector
  • 3 door/window sensors
  • Environmental sensors
  • Siren
  • Yard sign and window decals

All equipment comes with a manufacturer’s warranty. Link Interactive also offers a 30-day money-back guarantee on all of its equipment, so you can recover any fees if you are not satisfied. If you would like to add on additional equipment, the Link Interactive website makes it easy to do so at checkout. All of the prices are available on their website, as well as listed below.

Security

  • Door/window sensor: $24
  • Expanded range S-line door/window sensor: $33
  • Recessed door sensor: $34
  • Motion detector: $53
  • Smart motion sensor (IQ2 Starter): $122
  • Smart motion sensor: $97
  • IQ remote: $193
  • Glass break detector: $69
  • IQ Fob-S: $26
  • Siren: $64
  • Tilt sensor: $40

Life Safety

  • Smoke heat detector: $66
  • Carbon monoxide detector: $80
  • Panic button: $29
  • FireFighter Module: $55
  • Disaster sensor: $67

Cameras

  • V722W exterior camera: $199
  • V522IR interior camera: $129
  • SkyBell doorbell camera: $175
  • V622 wireless interior camera: $285

Home Automation

  • Alarm.com smart thermostat: $108
  • Z-Wave thermostat: $85
  • Remote temperature sensor: $23
  • Kwikset lever smart lock: $215
  • Yale touchscreen deadbolt: $204
  • Universal garage door kit: $73
  • LiftMaster extra door sensor: $40
  • Z-Wave light bulb: $18
  • IQ doorbell: $32

Add-Ons

  • Yard sign: $7
  • Yard sign light: $6
  • Window decal: $1
  • Z-Wave range extender: $26
  • Door/window magnet: $1

Price Installation Fee Activation Fee Equipment Fee Contract Length Motion Detection 24/7 Monitoring Remote Access 30-Day Money-Back Guarantee Warranty Mobile Notifications Live Video Video Recording Smart Home Integration Video Doorbell Smart Locks, Thermostats, Lights, Appliances Relocation Options Customizable Package Options Environmental Hazard Monitoring (Carbon Monoxide, Fire, Flood, Etc.) Perks

Standard

$30.99/month
Learn More
$0 $0 Additional equipment available for extra fee 12, 24, or 36 months 3-year equipment warranty Available for an extra fee No smart locks, other equipment available for an extra fee Available for an extra fee 3-year guaranteed price lock, Crash and Smash Protection

Gold

$36.99/month
Learn More
$0 $0 Additional equipment available for extra fee 12, 24, or 36 months 3-year equipment warranty Available for an extra fee No smart locks, other equipment available for an extra fee Available for an extra fee 3-year guaranteed price lock, Crash and Smash Protection

Elite

$40.99/month
Learn More
$0 $0 Additional equipment available for extra fee 12, 24, or 36 months 3-year equipment warranty Available for an extra fee Available for an extra fee Available for an extra fee Available for an extra fee Available for an extra fee 3-year guaranteed price lock, Crash and Smash Protection

Link Interactive Frequently Asked Questions

What is the average length of a Link Interactive contract?
Link Interactive offers contracts from 12, 24, and 36 months in length.

What is Link Interactive’s cancellation policy?
Link Interactive offers a 30-day money back guarantee on their services and equipment. If you are not satisfied, you are able to completely cancel within those 30 days. The company will send you a prepaid postage label, and you will need to mail back any equipment. However, they do not charge a restocking fee. If you cancel after those 30 days are up, you will need to pay 75% of the fees remaining on the contract. If you would like to cancel your account, you can contact Link Interactive customer service at 1-877-826-5443.

Is Link Interactive more affordable than other home security options?
While not the cheapest of all home security companies out there, Link Interactive does offer affordable plans that come with a wide range of modern equipment. But if you are looking to invest in the most comprehensive plan, Link Interactive’s top-tier plan is more affordable than many competitors’. However, all additional equipment requires extra fees. Compare Link Interactive to its competitors here. [link to comparison page]

Does Link Interactive have installation fees? Is there a DIY option?
Because all of Link Interactive’s equipment can be installed through DIY or self-installation, they do not charge an installation fee. They also do not charge an activation fee.

How can I contact Link Interactive Security?
Link Interactive offers tech and customer support via live chat, email, and phone
  • Link Interactive customer support hours: Monday–Friday: 8 am to 10 pm CST. Saturday: 9 am to 6 pm CST. Sunday: Closed.
  • Link Interactive phone number: 1-877-826-5443
  • Link Interactive website: www.linkinteractive.com