Founded in 2007, Frontpoint Security is headquartered in Virginia. Frontpoint prides itself on its customer service. Its website emphasizes the Frontpoint 30-day money-back guarantee and Crash and Smash protection for their equipment. Frontpoint is also known for its advanced line of devices and sensors, from carbon monoxide detectors to doorbell cameras.
Frontpoint offers three different plans, called Protection, Interactive, and Ultimate. Frontpoint’s product offerings are split into three categories: Home Security, Home Awareness, and Home Control. As Frontpoint is a relatively new company, its devices and product offerings are more modern. A lot of its devices are compatible with smart home devices and can be controlled by mobile app.
Frontpoint Security offers three differents plans for security monitoring: Protection, Interactive, and Ultimate. Each plan begins at a certain monthly price, but customers can add on different security and automation equipment if they wish to. Because all three of Frontpoint’s plans are customizable, monthly prices can vary.
Frontpoint offers many modern, stylish home security and automation devices for all plans, regardless of price. Adding on additional equipment and features is easy with Frontpoint’s easily accessible customer support team. Take a look at the chart below to compare pricing among Frontpoint’s three monitoring plans.
The Protection plan is Frontpoint’s basic home monitoring service. The monthly security monitoring fee starts at $34.99 per month. However, this is just the fee for 24/7 professional monitoring—it does not include the actual equipment. Frontpoint offers equipment packages that range from $199.95 to $349.95. Each plan includes a certain number of sensors and a keypad panel. Take a look at the Frontpoint Security Equipment section to learn more.
According to the Frontpoint website, the Protection plan comes with 24/7 professional monitoring, a 100% wireless and cellular system, automated system check, unique user codes, fire protection, environmental protection, life safety, and self-managed account services.
The Interactive plan is Frontpoint’s mid-tier home monitoring service. The monthly security monitoring fee starts at $44.99 per month. However, this is just the fee for 24/7 professional monitoring—it does not include the actual equipment. Frontpoint offers equipment packages that range from $199.95 to $349.95. Each plan includes a certain number of sensors and a keypad panel. Take a look at the Frontpoint Security Equipment section to learn more.
According to the Frontpoint website, the Interactive plan includes all of the features included in the Protection plan, plus mobile app arming/disarming, email alerts, text and push notifications, Crash and Smash Protection, geo-location services, and sensor history.
The Ultimate plan is just what it sounds like: Frontpoint’s top-tier home monitoring service. The monthly security monitoring fee starts at $44.99 per month. However, just as with all other plans, this is just the fee for 24/7 professional monitoring—it does not include the actual equipment. Frontpoint offers equipment packages that range from $199.95 to $349.95. Each plan includes a certain number of sensors and a keypad panel. Take a look at the Frontpoint Security Equipment section to learn more.
According to the Frontpoint website, the Ultimate plan includes all Protection plan and Interactive plan features, plus live video streaming, video and image history, motion-activated recording clips and alerts, automated door locks, energy management/thermostat control, and home automation.
Frontpoint has an excellent reputation when it comes to customer service. Many reviewers remark on the quality of Frontpoint’s customer service representatives and their ability to assist with security issues, without aggressively upselling.
Frontpoint’s customer support phone lines are open 24/7. On weekdays from 8 am to 11 pm EST and weekends from 10 am to 7 pm EST, Frontpoint offers both Spanish-speaking and English-speaking agents. Frontpoint has an A+ rating with the Better Business Bureau.
Contact Frontpoint Security Customer Service here: 1-877-602-5276
Frontpoint offers a number of advanced devices for both home security and home automation. However, basic equipment is not included in the monthly monitoring fee. This fee is purely for the actual professional home monitoring provided by the Frontpoint team.
In order to receive the equipment needed to keep your home secure, you will need to pay a one-time fee starting at $199.95. And if you need to add on more advanced devices like doorbell cameras or smart locks, you will have to pay additional fees.
Below are the Frontpoint Security equipment packages:
Pro Package: $199.95
This is the basic security package offered by Frontpoint. It includes the following:
Pro Plus Package: $349.95
This is the basic security package plus remote app access. It includes the following:
Once you purchase one of these equipment plans, you have the option of adding on additional devices. Below is the price breakdown for this additional equipment:
Cameras:
Sensors:
Home automation:
Accessories:
| Price | Installation Fee | Activation Fee | Equipment Fee | Contract Length | Motion Detection | 24/7 Monitoring | Remote Access | 30-Day Money-Back Guarantee | Warranty | Mobile Notifications | Live Video | Video Recording | Smart Home Integration | Video Doorbell | Smart Locks, Thermostats, Lights, Appliances | Relocation Options | Customizable Package Options | Environmental Hazard Monitoring (Carbon Monoxide, Fire, Flood, Etc.) | Perks | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Smart Protect |
$34.99/month
Learn More
|
$0 | $0 | $199.95–$349.95 | 36 months | 3-year equipment warranty | Available for an extra fee | Available for an extra fee | Available for an extra fee | Available for an extra fee | Crash and Smash Protection included | |||||||||
Smart Protect |
$44.99/month
Learn More
|
$0 | $0 | $199.95–$349.95 | 36 months | 3-year equipment warranty | Available for an extra fee | Available for an extra fee | Available for an extra fee | Available for an extra fee | Crash and Smash Protection included | |||||||||
Smart Protect |
$49.99/month
Learn More
|
$0 | $0 | $199.95–$349.95 | 36 months | 3-year equipment warranty | Available for an extra fee | Available for an extra fee | Available for an extra fee | Available for an extra fee | Available for an extra fee | Crash and Smash Protection included |
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