Nationally recognized for their customer service, Frontpoint is a great DIY security option for homeowners and renters. Although Frontpoint is on the expensive side, they still offer features like video surveillance, hazard monitoring, and home automation.
★ Recommended Plan: Safe Home Starter
We recommend the Safe Home Starter plan for the essentials in home protection. This Frontpoint plan includes a hub, sensors, and signage.
Equipment starts at $319.95
Professional monitoring starts at $44.99 per month
For our Frontpoint review, we’ve found the provider has long held a good reputation for pricing transparency and solid customer service. Frontpoint no longer requires a contract for monitoring and has switched to monthly agreements, making them a friendly option for renters. One thing to consider, however, is that Frontpoint’s monitoring is on the expensive side compared to other DIY security providers. You can see how Frontpoint compares to other top home security providers here.
Competitive pricing and 30-day risk-free trial
Full mobile app accessibility included with all packages
Outdoor camera, doorbell camera only available as add-ons
Compared to other home security providers, Frontpoint is competitive in price. Equipment ranges from around $300 to upwards of $600. Frontpoint offers four plans to choose from with the option to customize your own. You can purchase the equipment upfront or finance through Affirm. Frontpoint monitoring ranges from $44.99 per month – $49.99 per month. Here’s a closer look at the features you’ll get with Frontpoint’s monitoring plans.
Frontpoint Monitoring Plans:
Interactive: $44.99 per month
24/7 alarm monitoring
Mobile app access and control
Review sensor history
Multiple PIN codes
Ultimate: $49.99 per month (Everything in the Interactive Plan plus these below)
Frontpoint does not offer professional installation options, but most customers don’t report any trouble with the set-up process. With the exception of the hub, keypad and cameras, almost all of Frontpoint’s equipment is wireless. Fewer wires and thoughtful design make these devices easy to install. Frontpoint claims that many customers complete the process in under 30 minutes without any tools.
Frontpoint security systems are designed to be self-installed. Currently, the provider doesn’t offer a professional installation option. Most of Frontpoint’s equipment is wireless with the exception of the video doorbell. You will need to place the hub near a power outlet for AC power.
Frontpoint offers even more equipment options than what’s included in the packages outlined above. You can add additional devices to your package as needed, or you can build your own system from scratch. Here’s a look at some of Frontpoint’s most popular equipment options.
Frontpoint Hub & Keypad
The Frontpoint Hub & Keypad are able to communicate with the monitoring center via cellular signals and have Wi-Fi backup technology in case the network goes down. It also has Crash & Smash protection and a 24 hour battery backup to keep the system running in a power outage. The hub doubles as a Z-wave smart home hub, so it will play nicely with compatible devices. Price: $299.98.
Frontpoint Indoor Camera
Frontpoint’s most basic indoor camera has adjustable motion detection settings, night vision, 1080 HD resolution and a 113-degree field of view. With the Ultimate monitoring plan, you’ll be able to check in and view a live feed, plus review video history. Price: $99.99.
Frontpoint Outdoor Camera
Frontpoint’s outdoor camera allows you to capture clear, 1080p HD video day and night. You’ll find features infrared night vision and a wide-angle for better viewing. Price: $199.99.
Slimline Doorbell Camera
Video doorbells allow you to see and speak with visitors even when you’re not home, and built-in motion sensors alert you of activity even if no one presses the doorbell. Frontpoint’s doorbell camera has 720p resolution, 180-degree field of view, night vision and two-way audio. Choose from two finishes to compliment your home with bronze or silver. Price: $189.99.
Frontpoint Motion Sensor
Cover one of main areas of traffic with Frontpoint’s motion sensor. If you have any pets, you can also adjust the sensitivity to help avoid false alarms. Use the mobile app to review motion alerts with the Ultimate monitoring plan. Price: $29.99.
Frontpoint Door/Window Sensor
Get alerts whenever a door or window is opened with Frontpoint’s door/window sensor. The device is small and discreet so it can easily blend in. If desired, you can also install the door/window sensor on medicine or kitchen cabinets for additional security. Price: $19.99.
Yale Smart Door Lock
Lock and unlock your door at the touch of a finger with this Yale smart door lock. It comes with a backlit keypad for easy operation. You can also set up different PINs for family and friends who need to get in. Price: $149.99.
Smart Light Bulb
Automate lighting in your home with this Z-Wave smart bulb. You can control the light by mobile app and even dim the light’s brightness. For hand’s free-control, set up custom schedules to have the light turn on and off whenever you need it to. Price: $24.99.
Arm and disarm your Frontpoint security system with this keychain remote. It works with 100 feet of the hub. This keychain remote also has a panic button that you can use in case of emergencies. Price: $24.99.
Once you’ve set up your Frontpoint system and have it armed, if your alarm is triggered or the sensors are tripped, a monitoring specialist will be notified and will reach out to you to verify the alarm. If needed, the authorities will be contacted and dispatched.
Frontpoint uses Alarm.com’s mobile app, which has a 3.5 star rating in the Google Play Store and 4.5 star rating in the Apple App Store. You can arm/disarm the security system, lock/unlock doors, set up lighting schedules, and much more with the mobile app. With both Interactive and Ultimate monitoring plans, you’ll have mobile app access. Home automation features are only available with the Ultimate plan.
In the event you need to repair or replace any Frontpoint equipment, you’ll have access to a three-year limited warranty.
Frontpoint’s Starter package contains just the basics. For a bundled price of $255.96, you receive the alarm panel hub and keypad, three versatile activity sensors and ample signage to let visitors know the home is protected. The Starter package is best for small homes, tight budgets or as a foundation on which to build a more customized set-up.
For $369.93, the Safe Home Everyday package sticks to basic intrusion protection and activity detection with the Frontpoint Hub and Keypad, two motion sensors, and three door/window sensors. While this package still represents a no-frills approach, it provides the basic coverage needed.
The Safe Home Plus package provides the essentials for intrusion detection with an emphasis on break-in protection. The inclusion of glass break sensors instead of motion detectors makes it suitable for areas where smash-and-grab crimes are a concern, or homes with pets that might activate a motion sensor. This package retails for $399.93.
The Frontpoint Select package is well-equipped to protect your home from intrusions and fire damage. You can detect activity from doors, glass breaks or general motion and rest assured that your smoke/heat sensor is also under the watchful eye of Frontpoint’s 24/7 professional monitoring service. This well-rounded equipment package retails for $479.90.
The Preferred package is Frontpoint’s most robust bundled equipment selection, and it’s an ideal starting point for larger homes that need more protection. This package comes with two motion sensors, five door/window sensors, a smoke/heat sensor, and indoor camera, and signage for $599.88. Note that a slightly more expensive monitoring plan is required to access all of Frontpoint’s video streaming and storage features.
Frontpoint is compatible with several smart home technologies, including:
Frontpoint allows you to enable Alexa for voice commands like, “Alexa, ask Frontpoint to arm system” or “Alexa, ask Frontpoint to lock the door in the front.” You’ll also find compatibility with Google Assistant and Z-Wave devices, allowing you to be able to use Google Home and a myriad of Z-Wave smart products. Lastly, Frontpoint offers a Yale smart door lock and SkyBell video doorbell in their home automation lineup.
Each of our home security providers is evaluated on a number of factors that help families determine their home security needs.
We evaluate all costs included in your home security service including monitoring, video storage, equipment and one-time fees. Home security is an investment, but we look for affordable home security that’s reasonably priced upfront and monthly.
Equipment and Features
Our team looks for easy-to-use equipment that gives customers better security and control of their home’s safety. We also look for smart home features, mobile app control and other standout features to make managing home security simple.
We consider customer services including installation, technical support, consultations and other available services to keep your system up and running without worry.
Warranties, Trial Periods and Guarantees
Most providers offer warranties and guarantees to ensure your customer satisfaction with their equipment and services. Some also offer trial periods for a risk-free test run. Consumers should feel confident in their home security choice with enough time to try the equipment and service and feel satisfied months later with their decision.
We believe that setup should be seamless – whether DIY or professionally installed. Home security installation should be easy and support should always be available to help you whether you’re starting with a new system, expanding or troubleshooting.
Frontpoint has received national recognition for their customer service. Currently, the provider offers phone support, email support, and has an online help center that customers can visit for tutorials and FAQs. Frontpoint presently has an A+ rating with the Better Business Bureau (BBB), but has a 2-star consumer rating. Most customers report that they’ve been charged additionally for cancelling their service with the company. Contrary to these complaints, Trustpilot gives Frontpoint a 4.6 star rating and grade of “Excellent.” Most customer reviews on Trustpilot commend Frontpoint for an easy installation process, excellent service, and equipment. It’s worth keeping these customer reviews in mind as you make your decision. It appears that customers have had a range of positive and negative experiences with the provider, so it’s good to know what your deal breakers are.