Deep Sentinel Home Security Review

We’ll help you understand the pros and cons of Deep Sentinel’s innovative approach to home video surveillance.

Home security provider Deep Sentinel puts the pro in proactive home security. Unlike many home security systems that take a reactive approach to keep your home and family safe, Deep Sentinel takes a unique proactive approach by using state-of-the-art cameras that are fortified by artificial intelligence and monitored by live guards.

Deep Sentinel cameras have an innovative artificial intelligence (AI) algorithm that informs the guard on duty when there’s suspicious activity caught on camera. Within 30 seconds, the live guard will snap into action and speak through the camera to scare off would-be intruders and if necessary, call the police and describe what’s happening. This real-time response has a strong potential to stop crime before it escalates.

Deep Sentinel: Our Pick for Most Innovative System

Deep Sentinel launched in January 2019. It’s a new company that’s spearheading new technology. In fact, it’s even attracted big-pocket backers like Jeff Bezos of Amazon. This AI-driven approach to video surveillance has promising applications and a few potential drawbacks for securing your home. Learn more in our evaluation of the categories below.

Price
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Price

8 out of 10

Highlights

  • 3-camera kit costs $499
  • Monitoring service starts at $49/mo.
  • Minimum one-year contract required

Deep Sentinel offers competitive value, especially considering it’s a cutting-edge service. We wouldn’t consider it a budget system, but its equipment and monitoring services have price points that are very similar to top-of-the-line packages from other leading home security providers. In our opinion, the main drawback is that a minimum one-year monitoring agreement is required. The $49/mo. monitoring fee is billed monthly by default, but if you pay the year in advance the annual fee drops to $488. After the initial year, the agreement switches over to a month-to-month plan that can be canceled at any time.

Stand-out Features
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Stand-out Features

10 out of 10

Highlights

  • Live proactive monitoring
  • Artificial intelligence to determine threats

The most unique thing about Deep Sentinel’s home security solutions is live proactive monitoring. Traditional home security systems work by sending a signal to the monitoring center when an alarm is triggered. The monitoring center then tries to determine whether the threat is real or a false alarm, usually by contacting the homeowner. If there seems to be trouble, the monitoring center agent will dispatch emergency services. 


On the other hand, Deep Sentinel doesn’t depend on activity sensors and other security equipment getting triggered. Instead, it focuses strictly on video surveillance with live guards who are on hand 24/7 to react to potential threats. Threats are determined by their advanced AI system that identifies what the camera is viewing. When potential suspicious activity is identified – for example, someone stealing a package, as opposed to a UPS driver dropping one off – the live guard has an opportunity to intercede before the crime occurs. Deep Sentinel is the only company offering this type of service.

Equipment
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Equipment

6 out of 10

Highlights

  • Outdoor water-resistant night vision cameras with two-way audio
  • Smart hub with AI features

Deep Sentinel offers one type of security camera, an outdoor water-resistant night vision camera with two-way audio, battery power and wi-fi connectivity. The cameras are paired with a smart hub (installed indoors) that assist with the system’s AI capabilities. These are great cameras, though some people may prefer the option of wired power or internet connectivity. 


Perhaps more importantly, Deep Sentinel doesn’t offer traditional home security equipment such as motion detectors, glass break alarms, smoke alarms or carbon monoxide detectors. That means it can’t protect your home from dangers that occur out of the cameras’ field of view. For example, an intruder could enter and exit through a window and never set off any alert.There’s also no option to integrate these cameras with home automation devices.

Installation
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Installation

8 out of 10

Highlights

  • Easy do-it-yourself (DIY) installation
  • Support options available

Deep Sentinel cameras are designed for straightforward DIY installation. The camera kits come with all the necessary mounting hardware, though you’ll have to provide your own tools. Simply mount the bracket using a single screw, then slide the camera into the bracket.

 

Once the equipment is in place, the Deep Sentinel mobile app will lead you step-by-step through the remainder of the set-up process. This part should only take a matter of minutes, but it does require you to stand and pose in front of the camera in order to help calibrate the AI features. If you need some extra help, there is also a customer support line and online support resources.

Trial Period
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Trial Period

8 out of 10

Highlights

  • 30-day money-back guarantee

Deep Sentinel offers a 30-day no-risk return period to help you get acclimated to your new camera system. If it’s not right for you, you can return it within this one-month window for a full refund. This is a fairly typical trial period duration for the home security industry, and we feel it’s an ample enough period of time to test a system like Deep Sentinel’s. 

How We Based Our Provider Ratings

How We Based Our Provider Ratings


dashia

Written by

Dashia Starr

Dashia researches and writes on all things home automation and security. She focuses on the latest news, products, and providers to share only the best with you.