Cox is a new player in the home security space. They offer professional installation, 24/7 home and environmental monitoring and hubs for whole-home smart connectivity. Cox Homelife security is designed to meet your home automation and security needs with affordable plans and smart security equipment.
Cox packages range from $29.99/mo. – $54.99/mo., which is competitive to expensive
A 2-year contract is required
Cox offers two packages – Cox Homelife for $29.99/mo., and Cox Homelife Automation and Security for $54.99/mo. But, keep in mind that third-party professional monitoring costs an additional $25/mo., and continuous video recording (CVR) can range from $14.99/mo. up to $24.99/mo. depending on the number of cameras. To add to the cost, Cox offers a Homelife Equipment Service Plan for $4.99/mo. in case of any equipment issues. Lastly, a 2-year contract is required for Cox Homelife’s service.
10 out of 10
Continuous video recording for up to 10 days
Mobile app access and control
Most home security providers that offer continuous video recording (CVR) can only record footage for up to five days. Cox outshines competitors with CVR for up to 10 days. And, if you have Contour TV you’ll also be able to control your smart security equipment using your voice remote. You’ll also be able to control your system and equipment using the Homelife app on your mobile device. Use your smartphone to see live camera activity, control your smart home devices, and to arm and disarm your system on the go. And, there’s no limit on the number of Homelife app users so all of your family can monitor your home’s security from virtually anywhere.
8 out of 10
Smart home equipment is available
Security cameras and home environmental equipment is available
We like that Cox gives you everything you need to start whole-home smart security. The Cox Homelife plan comes with an HD camera, a door/window sensor and an LED smart light bulb. The plan also comes with yard signs and window decals for your home. Cox offers add-on smart home equipment including smart thermostats, plugs and locks.
Keep in mind that some popular basic equipment is only available with Cox’s upgraded home security package. The smart touchscreen can alert for emergencies and control your equipment, but it’s only available with Cox Homelife Automation and Security. Cox offers a premium smart home kit for $200 that includes two cameras, two sensors, a motion sensor and three smart light bulbs. Other environmental and home security equipment is available including glass-break sensors, wireless keypads and smoke detectors.
5 out of 10
Professionals will come out and install your Cox security system
The cost of installation may be included in the cost of your system
Cox offers professional setup and a walkthrough showing you how to use your system. Installation is included in some plans, but you’ll need to speak with a Cox security expert for pricing if it’s not. If you’d like a professional technician to mount your outdoor security cameras it’ll cost an additional $50.
6 out of 10
30-day money-back guarantee
Warranty available but could not get details
You’ll have 30 days to try out your Cox Homelife security system and ensure it’s a good fit for your home. This time period is average compared to other home security providers, like Frontpoint Security and Protect America. There is a Cox Homelife warranty on equipment, but we were unable to find out the details of the warranty. You can call or chat online with a Cox Homelife representative to gather further information on the provider’s warranty.
How We Based Our Provider Ratings
Each provider’s score is based on the affordability of equipment and professional monitoring services. Providers whose pricing on these two factors are lower received a better score from us. We know a security system is an investment, but it shouldn’t break your budget.
Each provider’s score is based on the innovative equipment offered like smart home products, smart home integration, security cameras, mobile apps and other features. Providers with more stand-out features receive a higher rating from us as we want you to have the best technology.
Each provider’s score is based on special qualities of the products offered like cellular monitoring, hazard monitoring as well as smart home products. Providers who offer optional equipment receive a higher score. We believe that holistic safety services are beneficial to our readers.
Each provider’s score is based on clarity of how the home security system can be installed and access to support. Providers receive a higher score if the installation process is clear and customers have access to professional installation services or online guides.
Each provider’s score is based on trial period, coverage and ease of service cancellation. Providers who offer a longer trial period, have great coverage terms and an easier cancellation process receive higher scores. Consumers should have enough time to test whether a home security system meets their needs and expectations.
Researched by the
The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.