Cove is a newcomer to the market, supplying simple security solutions at an affordable rate. CPI Security, on the other hand, has been around for decades and has a broad range of equipment and services. These two brands are both solid security providers, but they differ in their background and offerings.
Cove was founded rather recently, in 2018, as a startup backed by a relatively small team. Because its services are focused on affordability, its offerings tend to be more minimal than many other providers. By contrast, CPI Security has been serving the Southeast region for over 25 years. It offers a fairly broad catalog of equipment, from security cameras to home automation devices.
Cove usually dominates most brands in affordability. Its equipment packages vary in pricing, with the most basic starting at $229. Its Economy Plan has zero upfront costs, only monthly payments of $24.99-$34.99 a month under a 36-month monitoring contract. It’s possible to get monitoring for as little as $14.99 per month when you buy equipment up front. CPI Security is generally pricier, with $499 minimum upfront for equipment. There is an option to finance with contracts starting at 39 months, and its lowest monitoring price is $29.99 per month.
Tie: Cove and CPI Security
This is up to your preference for cost and features. CPI Security’s lowest monitoring rate is $29.99 per month. It claims its response time is within seconds, and it sends Intelligent Video Activity Notifications (IVANs) immediately when disturbances are detected. Cove may be a small company by comparison, but it provides a great 24/7 professional monitoring service for $14.99–$34.99 per month. InstaText and Live Assist features are included. Its emergency response time is also said to be 10 times faster than that of other brands.
Cove is the clear winner when it comes to trial periods, offering a 60-day no-risk period. The company also covers the shipping fee for returning your equipment. This is far more generous than most security providers. It is especially noteworthy compared to CPI Security’s policy: it gives you only three days to decide if you want to return your system. If you need more time to feel comfortable, CPI may not be a good choice.
Warranties & Guarantees
Winner: CPI Security
Cove provides a one-year warranty on its equipment at the basic level, and it covers return shipping. Subscribers to its Plus monitoring plan get a lifetime warranty. CPI has a No False Alarm Guarantee that will reimburse alarm fines resulting from a malfunction. Its basic warranty covers one year on parts and 90 days on labor, while its inTouch packages cover lifetime replacements in cases of malfunction or normal wear and tear.
Tie: Cove & CPI Security
Even though we’ve recognized Cove as one of the best brands for DIY installation, and CPI offers professional installation this round comes down to your personal preference. CPI’s professional installation ensures that your system will be set up perfectly. Cove’s products use a simple, non-damaging sticker-mounting. But if you need help, your only option is to refer to the instructions on its website.
Both companies offer contract-free options when you pay for equipment up front. However, if you can’t afford this, you’ll have to sign a contract. Cove’s Economy Plan comes with a 36-month contract, while CPI’s contracts are for 39 or 60 months. Cove gets the slight edge thanks to a shorter agreement.
Home Security Review Winner: Cove
Cove is the better choice when comparing most features. Between its affordability, generous terms and ease of use, it’s difficult for stricter and pricier brands to compete. Where CPI comes out ahead is the breadth of its equipment offerings and features. If saved video alerts and home automation devices are important to you, then CPI is more suitable. Note, though, that CPI is only available in certain parts of the southeastern U.S.