What Sets Cove Security Apart?
Cove Security is an upstart new company that’s muscling its way into the increasingly popular do-it-yourself (DIY) home security space. The provider offers modern wireless security equipment, custom packages, cellular connectivity, professional monitoring, easy cancellation and competitively low prices. You won’t find preset package deals or smart home devices, but if you’re looking for effective no-frills security, Cove could be a strong choice for you.
Pros
- Custom packages with low-pressure sales
- Easy cancellation
- 60-day money-back guarantee
Cons
- Premium app subscription required for many features
- Relatively new company
- Lack of smart home integration and camera options
Cove Security Equipment Packages
Cove Security does not offer predetermined packages. Instead, it has a unique personalized approach where each customer configures their system by answering a few easy questions on Cove’s website. If you need help, you can chat with customer service.
While some companies won’t let you get a quote without entering a high-pressure sales conversation, the Cove shopping experience is refreshingly low-pressure and transparent. All configurations can be customized beyond the website recommendations. If you want to add an additional camera or any other device (or remove some of the recommended products) their system builder allows you to do that.
Our Take
Cove Security lets you custom-build your home security system from scratch. The only non-negotiable device is the Cove Touch Alarm Panel, which acts as the hub of the system. From there, you can add on as many devices as you’d like. If you’re unsure what you need, use Cove’s online recommendation tool or speak with its customer support team. Once you’ve selected your equipment, you can pick from two monitoring plans. The Basic plan starts at $14.99/mo. for 24/7 professional monitoring, while the Cove Plus plan starts at $25/mo. and adds features such as mobile app access and support for Amazon Alexa or Google Assistant.
Package Features
- Touch Alarm Panel (required)
- Intrusion detection options: Door sensor, window sensor, motion detector, glass break detector
- Environmental monitoring options: smoke/heat/freeze detector, carbon monoxide detector, flood sensor
- Remote and medical alert options: key fob, panic button
- Yard sign and window stickers included with every order
Cove Security Equipment and Features
Compare Cove Security Payment Plans
Once you’ve selected the equipment you need, the next step is to choose your Cove payment plan. The Value plan is contract-free but requires you to pay for your equipment up front. The Economy plan eliminates your equipment fees, but requires a 36-month minimum contract.
Value Plan | Economy Plan | |
---|---|---|
Equipment cost | Paid upfront, depends on configuration | Upfront payment not required |
Monthly monitoring cost | $14.99-$25/mo. | $25-$35/mo. |
Contract length | No contract required | 36 months |
Cancellation policy | Cancel at any time | Early termination fee equal to equipment cost |
Compare Cove Security Monitoring Plans
Once you’ve decided what equipment you need and how you will pay for it, the final step is to choose the Cove monitoring plan you’d prefer: Cove Basic or Cove Plus.
Cove Basic Monitoring | Cove Plus Monitoring | |
---|---|---|
24/7 Professional Monitoring | Yes | Yes |
Environmental Monitoring | Yes | Yes |
TripleTouch Communications | Yes | Yes |
Smash and Grab Protection | Yes | Yes |
100% Cellular Connection | Yes | Yes |
Hourly Automated System Check | Yes | Yes |
24-Hour Battery Backup | Yes | Yes |
Equipment Warranty | One year | Lifetime |
Mobile App Access | No | Yes |
Alexa and Google Home Support | No | Yes |
Equipment Reward | No | Accumulate $5/mo. credit toward future new equipment |
Locked Monitoring Rate | No | Yes |
Frequently Asked Questions About Cove Security
These payment plans offer different benefits, so it depends on your priorities. The Value Plan is better if you can’t make a long-term commitment, and you don’t mind paying for your equipment up front. The Economy plan offers more value, but less freedom: If you end up canceling early, you’ll end up paying more than you would have otherwise.
All of Cove’s equipment must be self-installed (there’s no option for professional help) but it shouldn’t present a challenge for most people. Most of the equipment is wireless with a simple peel-and-stick installation. Cove also allows you to name each sensor during the ordering process, so they can preconfigure each one. This should help speed up the installation and orientation process.
All Cove equipment has a 1-year warranty under the Cove Basic monitoring plan or a lifetime warranty under the Cove Plus monitoring plan.
When your system sets off an alarm, Cove’s monitoring station will call, text and email you. You can respond to the text by dismissing the alarm or dispatching authorities immediately.
In addition to 24/7 cellular monitoring, LiveAssist, InstaText, Smash and Grab Protection, and automatic system checks, Cove Plus includes a lifetime equipment warranty, remote mobile app access, a $5/mo. equipment reward, and a locked monitoring rate.
While the Cove System supports voice commands from Google Home or Amazon Echo, it does not have any other built-in smart home integrations. At the time of this writing, Cove doesn’t offer any smart home products of its own. If home automation is a non-negotiable for you, you’ll have to set up a separate smart home hub or consider a different DIY home security system.
If you sign up for the Cove Plus monitoring plan, you’ll receive a $5/monthly equipment credit. Once that credit accumulates, you can use it to add or update your security equipment. This should help keep your system as thorough and up-to-date as possible.