Cove Security

Cove Security launched in 2018. The relatively new company promises self-installed, professionally monitored home security that’s both effective and affordable.

What Sets Cove Security Apart?

Cove Security is an upstart new company that’s muscling its way into the increasingly popular do-it-yourself (DIY) home security space. The provider offers modern wireless security equipment, custom packages, cellular connectivity, professional monitoring, easy cancellation and competitively low prices. You won’t find preset package deals or smart home devices, but if you’re looking for effective no-frills security, Cove could be a strong choice for you.

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Pros

  • Custom packages with low-pressure sales

  • Easy cancellation

  • 60-day money-back guarantee

Cons

  • Premium app subscription required for many features

  • Relatively new company

  • Lack of smart home integration and camera options

Cove Security Equipment Packages

Cove Security does not offer predetermined packages. Instead, it has a unique personalized approach where each customer configures their system by answering a few easy questions on Cove’s website. If you need help, you can chat with customer service.

While some companies won’t let you get a quote without entering a high-pressure sales conversation, the Cove shopping experience is refreshingly low-pressure and transparent. All configurations can be customized beyond the website recommendations. If you want to add an additional camera or any other device (or remove some of the recommended products) their system builder allows you to do that.

Cove Security Build-Your-Own Package

Starting at $14.99/mo

Our take

Cove Security lets you custom-build your home security system from scratch. The only non-negotiable device is the Cove Touch Alarm Panel, which acts as the hub of the system. From there, you can add on as many devices as you’d like. If you’re unsure what you need, use Cove’s online recommendation tool or speak with its customer support team. Once you’ve selected your equipment, you can pick from two monitoring plans. The Basic plan starts at $14.99/mo. for 24/7 professional monitoring, while the Cove Plus plan starts at $25/mo. and adds features such as mobile app access and support for Amazon Alexa or Google Assistant.

Package Features

  • Touch Alarm Panel (required)
  • Intrusion detection options: Door sensor, window sensor, motion detector, glass break detector
  • Environmental monitoring options: smoke/heat/freeze detector, carbon monoxide detector, flood sensor
  • Remote and medical alert options: key fob, panic button
  • Yard sign and window stickers included with every order

Cove Security Equipment and Features

Compare Cove Security Payment Plans

>Once you’ve selected the equipment you need, the next step is to choose your Cove payment plan. The Value plan is contract-free but requires you to pay for your equipment up front. The Economy plan eliminates your equipment fees, but requires a 36-month minimum contract.

Value Plan
Economy Plan
Equipment cost Paid upfront, depends on configuration Upfront payment not required
Monthly monitoring cost $14.99-$25/mo. $25-$35/mo.
Contract length No contract required 36 months
Cancellation policy Cancel at any time Early termination fee equal to equipment cost

Compare Cove Security Monitoring Plans

Once you’ve decided what equipment you need and how you will pay for it, the final step is to choose the Cove monitoring plan you’d prefer: Cove Basic or Cove Plus.

Cove Basic Monitoring
Cove Plus Monitoring
24/7 Professional Monitoring Yes Yes
Environmental Monitoring Yes Yes
TripleTouch Communications Yes Yes
Smash and Grab Protection Yes Yes
100% Cellular Connection Yes Yes
Hourly Automated System Check Yes Yes
24-Hour Battery Backup Yes Yes
Equipment Warranty One year Lifetime
Mobile App Access No Yes
Amazon Alexa and Google Home Support No Yes
Equipment Reward No Accumulate $5/mo. credit toward future new equipment
Locked Monitoring Rate No Yes

Frequently Asked Questions About Cove Security

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What’s a better deal – the Value Plan or the Economy Plan?

These payment plans offer different benefits, so it depends on your priorities. The Value Plan is better if you can’t make a long-term commitment, and you don’t mind paying for your equipment up front. The Economy plan offers more value, but less freedom: If you end up canceling early, you’ll end up paying more than you would have otherwise.

Is Cove Security equipment easy to install?

All of Cove’s equipment must be self-installed (there’s no option for professional help) but it shouldn’t present a challenge for most people. Most of the equipment is wireless with a simple peel-and-stick installation. Cove also allows you to name each sensor during the ordering process, so they can preconfigure each one. This should help speed up the installation and orientation process.

Does Cove equipment come with a warranty?

All Cove equipment has a 1-year warranty under the Cove Basic monitoring plan or a lifetime warranty under the Cove Plus monitoring plan.

What is TripleTouch Communication?

When your system sets off an alarm, Cove’s monitoring station will call, text and email you. You can respond to the text by dismissing the alarm or dispatching authorities immediately. 

What is the Cove Plus monitoring plan?

In addition to 24/7 cellular monitoring, LiveAssist, InstaText, Smash and Grab Protection, and automatic system checks, Cove  Plus includes a lifetime equipment warranty, remote mobile app access, a $5/mo. equipment reward, and a locked monitoring rate.

Does Cove Security work with smart home devices?

While the Cove System supports voice commands from Google Home or Amazon Echo, it does not have any other built-in smart home integrations. At the time of this writing, Cove doesn’t offer any smart home products of its own. If home automation is a non-negotiable for you, you’ll have to set up a separate smart home hub or consider a different DIY home security system.

How does Cove Security’s equipment reward benefit work?

If you sign up for the Cove Plus monitoring plan, you’ll receive a $5/monthly equipment credit. Once that credit accumulates, you can use it to add or update your security equipment. This should help keep your system as thorough and up-to-date as possible.


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Written by your home security specialist

Jalesa Campbell