Both Vivint and Smith Thompson are home security providers offering a variety of home security options. Vivint is known in the industry for its innovative, in-demand equipment and custom packages. Smith Thompson is a much smaller company that serves the Austin, Dallas-Fort Worth, Houston and San Antonio, Texas, areas. Compare the features of these two providers to find the best solution for your home.
Tie: Vivint vs. Smith Thompson
Monthly monitoring starting price
Minimum contract length
|42 - 60 months||No contract|
Extended No-Risk Return
|3 days||3 days|
|None||$500 Theft Protection|
|120-day warranty option||1-year for parts and labor|
Frequently Asked Questions About Vivint and Smith Thompson
Both Vivint and Smith Thompson provide professional installation for their customers. The base price of installation for Vivint is $49.99 while Smith Thompson charges $89 for installation.
Vivint requires customers to enter into either a 42- or 60-month contract if you choose to finance your security system. However, if you pay for your equipment upfront, you will not have to enter into a contract with Vivint and you will only be responsible for paying for your monthly monitoring.
Smith Thompson requires no contract—for all of its packages—which is rare among home security providers.
Vivint doesn’t offer any preset packages you can purchase, but you can select the devices that you want to build your own custom packages. Vivint monitoring starts at $39.99/mo.
Smith Thompson, on the other hand, has preset packages you can choose from. You can choose the base package which features the essentials for intrusion detection or their SmartHome Security + Mobile App package which boasts a lot more features like a Z-wave control panel and more. Smith Thompson’s monitoring starts at $16.95/mo.
Out of the two, Vivint is the better choice, offering customers the option to continue their home security service at a new location, including for the short-term. Smith Thompson indicates clearly on its website that it does not service apartments.
However, when changing locations, customers may find themselves paying for both equipment removal from the old home and equipment installation in the new home. Vivint charges $129 for each of these services, though customers are free to remove equipment by themselves, bypassing the removal fee.
Renters should first check with their landlord to determine whether drilling, wiring, or installation is allowed. A building or apartment complex may already be pre-wired for security or smart home service.