Vivint vs. Smith Thompson

Compare Vivint and Smith Thompson to find the absolute best security solution for your home.
Updated Apr 30, 2020
Written By
Safety Team | Home Security Experts
Evaluated over 90 safety products to help you protect what matters most. Check our Methodology

Both Vivint and Smith Thompson are home security providers offering a variety of home security options. Vivint is known in the industry for its innovative, in-demand equipment and custom packages. Smith Thompson is a much smaller company that serves the Austin, Dallas-Fort Worth, Houston and San Antonio, Texas, areas. Compare the features of these two providers to find the best solution for your home.

Vivint vs. Smith Thompson

  • Price

    Winner: Smith Thompson

    Smith Thompson carries a lower price point than Vivint. You can get a home security system for as low as $299 with Smith Thompson, while with Vivint, you’ll have to purchase at least $599.99 worth of equipment just to have their service. Also, with Vivint, you’ll have to enter into a contract, so you’ll be locked into payments for a period of time.

  • Professional Monitoring

    Winner: Smith Thompson

    Both Vivint and Smith Thompson offer 24-hour professional monitoring for added peace of mind. The cost of professional monitoring varies depending on the chosen plan, but Vivint's price for monitoring starts at $29.99/mo. while Smith Thompson's monitoring is lower and starts at $16.95/mo.

  • Equipment

    Winner: Vivint

    Vivint is the hands-down winner in this category for its proprietary equipment. Vivint’s control panel and outdoor camera are both pieces of equipment that you won’t find with other home security providers. Smith Thompson’s equipment appears to be sourced by Alarm.com, a company that allows other providers to sell their equipment.

  • Home Automation

    Tie: Vivint and Smith Thompson

    Both Vivint and Smith Thompson offer home automation options with their higher-tier plans. For a more comprehensive home automation solution, both offer advanced equipment, including HD cameras (both indoor and outdoor), HD doorbells, and smart thermostats.

  • Trial Period

    Tie: Vivint and Smith Thompson

    Both Vivint and Smith Thompson offer a relatively short 3-day trial period. Because of this, those considering either should do their homework first and decide which service and in particular, which package or subscription, is the better fit. Additionally, it would be helpful to determine how complicated the installation might be, to avoid further costs (and potential disappointment).

  • Professional Installation

    Tie: Vivint and Smith Thompson

    Both Vivint and Smith Thompson require professional installation for their home security systems. Vivint installation starts at $49.99, while Smith Thompson’s installation costs $89. With both providers you’ll be able to reap the benefit of having a professionally installed system, and you can ask your technician questions at the time of installation.

Tie: Vivint vs. Smith Thompson

Both Vivint and Smith Thompson provide the basics you need for protecting your home and additional devices like home environmental monitoring equipment, smart home devices, and security cameras. We’d recommend Vivint if you want unique home security equipment and don’t mind the higher price tag. We’d recommend Smith Thompson specifically for those who live in the Texas areas the provider serves.

Smith Thompson Security

Monthly monitoring starting price
$29.99/mo.$16.95/mo.
Minimum contract length
42 - 60 monthsNo contract
Extended No-Risk Return
3 days3 days
Installation
Professional Professional
Guarantees
None$500 Theft Protection
Warranty
120-day warranty option1-year for parts and labor
BBB Rating
C-A+
*Please note that BBB ratings, plans, pricing, and other details can change without our knowledge.

Frequently Asked Questions About Vivint and Smith Thompson






Home Security Experts

Safety Team

The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.

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