Vivint and Link Interactive both offer comprehensive home security solutions that include different equipment and installation options, as well as around-the-clock monitoring and customer assistance. Vivint is a relative newcomer to the home security market but offers innovative equipment and custom packages. Link Interactive was founded in 2010 as the nationwide DIY branch of Mountain Alarm Fire & Security, a Utah-based commercial and residential protection company founded in 1952. It provides a mix of traditional home security solutions with modern technology and equipment. Compare the two providers’ offerings below to find the best solution for your home.
While Vivint adds edge with the quality of security equipment provided, Link Interactive exceeds in customer assistance. Which system you choose will depend on your top priorities and potentially whether you prefer professional installation or are happy to set the system up yourself.
*Please note that BBB ratings, plans, pricing, and other details can change without our knowledge.
Vivint requires its security system to be professionally installed, which starts at $49.99 but can sometimes be free with special promotions. Link Interactive only allows for DIY installation but provides extensive setup instructions.
Vivint doesn’t offer equipment packages but rather allows you to select the equipment you want, and based off of your equipment, provides you with the monitoring plan you’ll need for your system. Similarly, Link Interactive allows you to choose the equipment you want as well and select your monitoring plan.
Vivint will only require you to sign a contract if you choose to finance your equipment instead of purchasing it all upfront. You must purchase a minimum of $599.99 worth of equipment from Vivint. With Link Interactive, you are required to sign a contract for their home security services, but you can choose the length that best suits you, whether that’s 1, 2, or 3-years.
Neither Vivint nor Link Interactive allow self-monitoring. Both providers will require you to purchase a monthly professional monitoring plan.