Heads up!
Professional installation for Xfinity is unavailable at this time due to the COVID-19 pandemic.
SimpliSafe and Xfinity are two excellent providers in the home security space, offering high-quality technology with leading-edge features. SimpliSafe’s DIY system doesn’t require professional monitoring, whereas Xfinity’s service involves monitoring, professional installation and a personal home assessment to help you build a customized system. Considering their differences, a side-by-side comparison can help you understand which system meets your needs.
Compare SimpliSafe vs. Xfinity
![(D)_SimpliSafe_vs_Xfinity[1]](https://res.cloudinary.com/safety/image/upload/w_600/f_webp/pantheon/2020/01/D_SimpliSafe_vs_Xfinity1.png)
Price
Winner: SimpliSafeWhile Xfinity’s home security systems offer more features, SimpliSafe offers better prices and the option to self-monitor. Both providers require you to pay for equipment, but only Xfinity provides a monthly financing option and lets you combine its equipment with your existing equipment. SimpliSafe’s equipment packages start at $183 and Xfinity’s start at $360. Monitoring is optional with SimpliSafe, starting at $14.99 per month. The Xfinity Home app comes included in both of Xfinity’s packages but requires $29.95 per month ($39.95 after the first year) to get remote access via the mobile app.
Equipment
Winner: XfinityEach Xfinity equipment package features a touchscreen control panel, whereas SimpliSafe only makes keypads. Both companies make HD security cameras with night vision, but only SimpliSafe’s SimpliCam has heat and motion sensors designed to reduce false alarms. They each offer equipment for home environmental monitoring and outdoor surveillance, but only Xfinity makes smart home devices.
Mobile App
Winner: XfinityXfinity and SimpliSafe have secure mobile apps that let you view the live video feed your camera is capturing. Both apps give you remote access to your security system while away, but Xfinity's Home app can do a lot more. It connects with smart home devices so that you can control your home’s temperature, locks and lighting from afar. You can also customize mobile alerts and set up home automation rules for your security system, Xfinity’s smart devices and compatible smart devices from other brands.
Warranties & Guarantees
Winner: SimpliSafeSimpliSafe offers a 60-day money-back guarantee with a three-year limited warranty on the equipment you purchase. Xfinity gives you a 30-day money-back guarantee, but you can only get refunded for up to $500 of your upfront payment for equipment. Unfortunately, Xfinity’s equipment comes with no more than a 30-day warranty.
Home Automation
Winner: XfinityYou can use Amazon Alexa, Apple Watch or Google Assistant to verbally command your SimpliSafe system and set up automation rules for it. SimpliSafe also works with August Smart Locks and Google Nest. Xfinity, on the other hand, lets you set up automation rules for your entire home. For example, you can create a rule for the lights to turn on when the front door opens. Whereas SimpliSafe only pairs with the SimpliSafe smart lock, Xfinity is compatible with smart home devices from 12 different brands, so the possibilities for home automation are endless.
In-Person Service
Winner: XfinityBoth Xfinity and SimpliSafe have in-house technicians they send to their customer’s homes for in-person service. SimpliSafe gives you the option for DIY or professional installation, whereas Xfinity requires a professional install. Beyond installation, Xfinity’s in-person service also includes customized system recommendations, a home assessment, and a one-on-one tutorial. Xfinity’s home consultants help you find the most cost-effective way to combine your existing equipment with new technology from Xfinity to get your security system up and running.
What is the best home security package for you?
Use our Package Finder to find the right package based on your home security needs!
Verdict: SimpliSafe vs. Xfinity
 SimpliSafe Security |  Xfinity Home Security | |
|---|---|---|
Monthly monitoring starting price | $14.99/mo. | $39.95/mo. |
Minimum contract length | No contract | No contract |
Trial Period | 60 days | 30-day warranty |
Installation | DIY & Professional | Professional |
Guarantees and Refunds | None | 30-Day Money-Back Guarantee |
BBB Rating | A+ | C |
Frequently Asked Questions About SimpliSafe and Xfinity
SimpliSafe offers a number of packages based on your home security needs. The Foundation and Essentials packages are designed to meet basic home security needs with the essentials such as sensors and motion detection. On the other hand, the Knox, Barrington and Haven packages offer more for larger homes and those with environmental needs. You can also customize a package to cover your special home security and safety needs. Xfinity has three equipment packages and each includes a touchscreen monitor.
SimpliSafe offers 24/7 professional monitoring from its six monitoring centers starting at $14.99 per month. Xfinity provides home monitoring starting at $29.95 and going up to $39.95 after the first year, but only in areas it services.
SimpliSafe doesn’t require you use its professional monitoring service, while Xfinity requires signing up for a monthly home monitoring plan.
Both offer wireless equipment easy for renters to have installed. With all the home automation features Xfinity offers, however, it may be best suited for homeowners.
