Artificial intelligence built into the Xfinity security camera
SimpliSafe vs. Xfinity
SimpliSafe and Xfinity are two excellent providers in the home security space, offering high-quality technology with leading-edge features. SimpliSafe’s DIY system doesn’t require professional monitoring, whereas Xfinity’s service involves monitoring, professional installation and a personal home assessment to help you build a customized system. Considering their differences, a side-by-side comparison can help you understand which system meets your needs.
While Xfinity’s home security systems offer more features, SimpliSafe offers better prices and the option to self-monitor. Both providers require you to pay for equipment, but only Xfinity provides a monthly financing option and lets you combine its equipment with your existing equipment. SimpliSafe’s equipment packages start at $229 and Xfinity’s start at $360. Monitoring is optional with SimpliSafe, starting at $14.99 per month. The Xfinity Home app comes included in both of Xfinity’s packages but requires $29.95 per month ($39.95 after the first year) to get remote access via the mobile app.
Each Xfinity equipment package features a touchscreen control panel, whereas SimpliSafe only makes keypads. Both companies make HD security cameras with night vision, but only SimpliSafe’s SimpliCam has heat and motion sensors designed to reduce false alarms. They each offer equipment for home environmental monitoring and outdoor surveillance, but only Xfinity makes smart home devices.
Xfinity and SimpliSafe have secure mobile apps that let you view the live video feed your camera is capturing. Both apps give you remote access to your security system while away, but Xfinity’s Home app can do a lot more. It connects with smart home devices so that you can control your home’s temperature, locks and lighting from afar. You can also customize mobile alerts and set up home automation rules for your security system, Xfinity’s smart devices and compatible smart devices from other brands.
Warranties & Guarantees
SimpliSafe offers a 60-day money-back guarantee with a three-year limited warranty on the equipment you purchase. Xfinity gives you a 30-day money-back guarantee, but you can only get refunded for up to $500 of your upfront payment for equipment. Unfortunately, Xfinity’s equipment comes with no more than a 30-day warranty.
You can use Amazon Alexa, Apple Watch or Google Assistant to verbally command your SimpliSafe system and set up automation rules for it. Xfinity, on the other hand, lets you set up automation rules for your entire home. For example, you can create a rule for the lights to turn on when the front door opens. Whereas SimpliSafe only pairs with the SimpliSafe smart lock, Xfinity is compatible with smart home devices from 12 different brands, so the possibilities for home automation are endless.
Both Xfinity and SimpliSafe have in-house technicians they send to their customer’s homes for in-person service. SimpliSafe gives you the option for DIY or professional installation, whereas Xfinity requires a professional install. Beyond installation, Xfinity’s in-person service also includes customized system recommendations, a home assessment, and a one-on-one tutorial. Xfinity’s home consultants help you find the most cost-effective way to combine your existing equipment with new technology from Xfinity to get your security system up and running.
While Xfinity offers more options for home automation, SimpliSafe’s prices are lower, you have more DIY options and you get a 60-day money-back guarantee with a three-year warranty. Xfinity does provide payment plans (with a two-year agreement) that make its equipment more affordable, but you can save money in the long run with SimpliSafe if you want a more minimalist approach to home security. On the other hand, if you want your system to include a touch screen control panel and perform smart home automation, Xfinity is a better choice.
Frequently Asked Questions About SimpliSafe and Xfinity
What kind of equipment packages do SimpliSafe and Xfinity offer?
SimpliSafe has three equipment packages, the cheapest of which includes a SimpliSafe base station, keypad, entry sensor, and motion sensor. Xfinity has three equipment packages and each includes a touchscreen monitor.
What kind of monitoring plans do SimpliSafe and Xfinity offer?
SimpliSafe offers 24/7 professional monitoring from its six monitoring centers starting at $14.99 per month. Xfinity provides home monitoring starting at $29.95 and going up to $39.95 after the first year, but only in areas it services.
Do either SimpliSafe or Xfinity offer the ability to self-monitor your own security system, or is professional monitoring required?
SimpliSafe doesn’t require you use its professional monitoring service, while Xfinity requires signing up for a monthly home monitoring plan.
Are either SimpliSafe or Xfinity a good choice for renters?
Both offer wireless equipment easy for renters to have installed. With all the home automation features Xfinity offers, however, it may be best suited for homeowners.
Researched by the
The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.