SimpliSafe & Vivint Overview

SimpliSafe and Vivint are award-winning home security providers with a range of security solutions designed to help customers protect their homes. One of the most notable differences about these providers is that they operate in two different areas within home security: SimpliSafe focuses on providing DIY security solutions while Vivint focuses on providing professional installs for customers. Both providers are newer in the industry, and they offer 24/7 professional monitoring in addition to home automation features. Compare them to find a solution that will work best for your home.

Best DIY Installation

SimpliSafe

SimpliSafe

BBB Rating: A+


Starting at: $15.00/mo

Best Smart Home Equipment

Vivint

Vivint

BBB Rating: C-


Starting at: $39.99/mo


Compare SimpliSafe vs. Vivint

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Home Automation

Winner: Vivint

Vivint takes the prize when it comes to home automation features. They allow customers to enjoy home automation integration as well as standalone products. SimpliSafe provides home automation integration with Amazon Alexa, Apple Watch and others, but doesn’t allow you to purchase standalone products. One of the perks of combining home automation features with home security is that, for instance, with a smart door lock, you won’t have to worry about turning around just to make sure you’ve locked your door. With the Vivint Smart Home app, it just takes a few taps and you’re good to go.


Price

Winner: SimpliSafe

SimpliSafe wins the round when it comes price. Although SimpliSafe serves the DIY home security sector, the provider has one of the lowest prices for professional monitoring across the board. For a starting price of $19.99/mo., you get 24/7 professional monitoring, environmental monitoring and a secure, cellular connection.

You can also purchase the equipment in SimpliSafe’s basic security package for around $220. In comparison, Vivint’s professional monitoring starts at $29.99/mo., which is about average for most providers. For Vivint’s least expensive package, you’ll pay around $700 in upfront equipment costs unless you choose to pay monthly. SimpliSafe is better as a more affordable option.

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Installation

Winner: Vivint

Vivint wins this round for installation as the provider offers professional installation for its security systems. With professional installation, you won’t have to worry about improperly setting up your equipment, and you can also ask questions about your system. Professional installation with Vivint costs $199. Vivint has been praised in customer reviews for its service technicians’ knowledge and professionalism. SimpliSafe’s DIY installation is good for those who want more flexibility of equipment placement in their homes and for those who want to avoid paying for installation. We would also recommend self-installation if you are comfortable with managing and navigating technology.


Trial Period

Winner: SimpliSafe

SimpliSafe takes the crown with a 60-Day Money-Back Guarantee. SimpliSafe allows you 60 days to try out your new security system and see if it’s a good fit for your home. If you cancel your SimpliSafe services within those 60 days, you’ll receive a full refund. The provider will also send you a prepaid return label. Vivint will issue a refund if you cancel their services within 30 days of your purchase.

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Professional Monitoring

Tie: SimpliSafe & Vivint

Both SimpliSafe and Vivint offer their customers optional 24/7 professional monitoring. This means a team of professionals are ready to respond around-the-clock in the event of an emergency. SimpliSafe offers 2 monitoring plans: the Standard Plan and Interactive Plan. The Interactive Plan costs $24.99/mo. and gives you access to mobile alerts, live video and home automation integration features. Vivint offers 3 monitoring plans: The Smart Security Service Plan, the Smart Home Service Plan and the Video Monitoring Plan. Vivint’s monitoring plans range in cost from $10/mo. to $39.99/mo.


Security Cameras

Tie: SimpliSafe & Vivint

SimpliSafe and Vivint both take the crown in this last round. Both providers allow you to purchase security cameras. SimpliSafe features the SimpliCam which can help you keep tabs on what’s happening in your home with live HD streaming with the SimpliSafe mobile app. With the SimpliCam, you can also get motion alerts to your mobile device when the camera detects activity. To access unlimited camera recording, you’ll need to purchase the Interactive Monitoring Plan.

With Vivint, you can get the Ping indoor camera, an outdoor camera and video doorbell camera. The Ping camera features two-way talk communication while the outdoor camera features infrared night vision. Vivint’s video doorbell camera allows you to guard your doorstep and see who’s coming and going. To access video monitoring with Vivint, you’ll need to purchase the Video Monitoring Plan.


Provider Summary: SimpliSafe vs. Vivint

SimpliSafe and Vivint are both neck-in-neck with a few of their features. Vivint is known for its innovation in technology, while SimpliSafe is a popular choice for its more affordable home security solutions.

Read more about our take on these providers


SimpliSafe & Vivint FAQs

Do SimpliSafe and Vivint provide professional installation?

Vivint provides professional installation for its security systems, but SimpliSafe allows you to self-install your security system. Vivint’s installation service is $199.

Does SimpliSafe security require a contract?

SimpliSafe’s services do not require a contract. You’ll have to pay for your equipment up front and can opt to pay for professional monitoring on a monthly basis.

Does Vivint security require a contract?

Vivint’s services require signing up for 5-year contract. You can choose to pay for your equipment up front or pay for it on a month-to-month basis. If you opt for professional monitoring, you’ll have to pay on a monthly basis as well.

What types of packages do SimpliSafe and Vivint provide?

SimpliSafe offers a number of packages to choose from to include the basic, Foundation Package, Essentials Package, Haven Package and the Hearth Package. With the basic package, you’ll get the base station, keypad, an entry sensor and a motion sensor. Vivint has four packages that you can choose from, and they are the Home Security Systems Package, Smart Home Control Package, Video Security Package, and the Smart Complete Package. Each of Vivint’s packages come with the SkyControl Starter Kit which includes the control panel, 2 smart sensors and a motion sensor.

What professional monitoring options do SimpliSafe and Vivint have?

Professional monitoring for both providers varies. SimpliSafe’s professional monitoring costs between $14.99/mo. and $24.99/mo., while Vivint’s monitoring services costs between $29.99/mo. and $39.99/mo.