SimpliSafe vs. CPI

Find the right security system for you when you compare the features offered by SimpliSafe and CPI.
Updated Oct 7, 2020
Written By
Dashia Starr | Home Security Writer
Evaluated over 90 safety products to help you protect what matters most. Check our Methodology

When searching for a home security system, SimpliSafe and CPI are two great choices that offer customers mobile control options, home automation and theft-protection to help you and your family feel safe.

Compare SimpliSafe vs. CPI Security

SimpliSafe and CPI are popular options for home security systems, offering affordable pricing, additional safety features, and a variety of equipment bundles to fit your exact security needs. Although SimpliSafe is available nationwide, CPI’s services are limited to the southeastern region of the U.S., which may affect your ability to purchase its products and services. If they're both available in your market, have a look at how they stack up in a few key categories.

  • Price

    Winner: SimpliSafe

    When it comes to pricing, SimpliSafe is the superior option because the company offers two pricing options for professional monitoring services: $14.99 per month or $24.99 per month. CPI does offer free installation and has been praised for its helpful customer service, but tends to come with unexpected fees. On the other hand, CPI’s professional monitoring cost starts at $29.99/mo. SimpliSafe offers lower pricing, making them the winner for this category.

  • Contract

    Winner: SimpliSafe

    If you’re concerned about getting roped into a long contract with a security company, then SimpliSafe is your best bet because of its month-to-month subscription, which allows you to cancel at any time. CPI, on the other hand, requires a 39 or 60-month contract — a relatively long-term commitment compared to other security providers.

  • Installation

    Tie: SimpliSafe & CPI

    When it comes to installation, it all depends on what you’re looking for. If you want a self-install option, SimpliSafe offers easy-to-use equipment you can set up on your own. CPI sends trained professionals to your home to install the security equipment. 

  • Equipment

    Winner: CPI

    CPI’s product line includes an extensive variety of inTouch smart home products ranging from outdoor/indoor cameras and keyless door locks to motion detectors and door/window sensors. All of these devices are connected and can be controlled through your inTouch Smart Hub. CPI security systems also use Intelligent Video Activity Notifications (IVAN) to identify and alert you to any potential intruders. SimpliSafe has a range of reliable equipment options designed for DIY customers. This equipment will get the job done but may not have as many additional features as CPI’s systems.

  • Home Automation

    Winner: CPI

    If you’re looking for the most complete home automation security system, CPI is the way to go. It offers a comprehensive list of available products that can all be connected through one smart hub. SimpliSafe can connect to smart home devices like Amazon Alexa, Google Home, and Apple HomeKit, which can then be controlled via voice commands.

  • Warranties & Guarantees

    Winner: SimpliSafe

    SimpliSafe will give each new customer a 60-day trial period to determine whether or not they want to keep the system. If not, a full refund is issued. CPI offers a 12-month warranty on any faulty equipment but no trial period. However, they do stand by a No False Alarms guarantee that will credit your account should you be charged by your local authorities for a false alarm.  

Differences: SimpliSafe vs. CPI

Although CPI offers an attractive line of equipment that can make home automation much more convenient, the company only serves a small area, and the fees can start to rack up after the initial installation and equipment charges. CPI’s contracts are too long, ranging from three to five years, while SimpliSafe gives you much more flexibility with an affordable month-to-month subscription — as long as you’re willing to pay the upfront equipment fee, which can range from $229 to $489. SimpliSafe’s security products also offer many useful home automation features including smart device compatibility and mobile device control. Overall, we prefer SimpliSafe because of lower costs, DIY installation and month-to-month services with trial periods for your satisfaction.

SimpliSafe Security


CPI Security


Monthly monitoring starting price
$14.99/mo.$29.99/mo.
Minimum contract length
No contract39 months
Trial Period
60 daysNone
Installation
DIY & Professional Professional
Guarantees and Refunds
NoneNo False Alarms Guarantee
BBB Rating
A+A+

Frequently Asked Questions About SimpliSafe and CPI






Home Security Writer

Dashia Starr

Dashia researches and writes on all things home automation and security. She focuses on the latest news, products, and providers to share only the best with you.

Like what you've read?

Share it with your friends