When it comes to pricing, SimpliSafe is the superior option because the company offers two pricing options for professional monitoring services: $14.99 per month or $24.99 per month. CPI does offer free installation and has been praised for its helpful customer service, but tends to come with unexpected fees. On the other hand, CPI’s professional monitoring cost starts at $29.99/mo. SimpliSafe offers lower pricing, making them the winner for this category.

If you’re concerned about getting roped into a long contract with a security company, then SimpliSafe is your best bet because of its month-to-month subscription, which allows you to cancel at any time. CPI, on the other hand, requires a 39 or 60-month contract — a relatively long-term commitment compared to other security providers.

When it comes to installation, it all depends on what you’re looking for. If you want a self-install option, SimpliSafe offers easy-to-use equipment you can set up on your own. CPI sends trained professionals to your home to install the security equipment. 

CPI’s product line includes an extensive variety of inTouch smart home products ranging from outdoor/indoor cameras and keyless door locks to motion detectors and door/window sensors. All of these devices are connected and can be controlled through your inTouch Smart Hub. CPI security systems also use Intelligent Video Activity Notifications (IVAN) to identify and alert you to any potential intruders. SimpliSafe has a range of reliable equipment options designed for DIY customers. This equipment will get the job done but may not have as many additional features as CPI’s systems.

If you’re looking for the most complete home automation security system, CPI is the way to go. It offers a comprehensive list of available products that can all be connected through one smart hub. SimpliSafe can connect to smart home devices like Amazon Alexa, Google Home, and Apple HomeKit, which can then be controlled via voice commands.

SimpliSafe will give each new customer a 60-day trial period to determine whether or not they want to keep the system. If not, a full refund is issued. CPI offers a 12-month warranty on any faulty equipment but no trial period. However, they do stand by a No False Alarms guarantee that will credit your account should you be charged by your local authorities for a false alarm.