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SimplISafe vs. Bay Alarm

SimpliSafe and Bay Alarm have two distinct approaches. Which is right for you?

Using either SimpliSafe or Bay Alarm for home security equipment and professional monitoring services will help protect your property and family. But each company offers a unique customer service experience. Learn the differences and similarities between these two home security providers to narrow down your choice.

Compare SimpliSafe vs. Bay Alarm

Compare SimpliSafe vs. Bay Alarm

The major difference between Bay Alarm and SimpliSafe comes down to a traditional vs. contemporary approach to home security. With longer contracts, required professional installation, and custom price quotes, Bay Alarm takes the more traditional angle to home security (which makes sense given its 70-plus year history). On the other hand, SimpliSafe caters to people who dislike contracts, want to know prices upfront, and feel confident with DIY-installation. Both companies offer professional monitoring and modern equipment, but Bay Alarm only serves customers In areas of California, Arizona and Washington.

Compare SimpliSafe vs. Bay Alarm

Compare SimpliSafe vs. Bay Alarm

Price

Winner: SimpliSafe

SimpliSafe clearly outlines the price of its monitoring packages, equipment costs and optional installation fee on its website. In contrast, Bay Alarm prefers to connect with each customer individually to provide a custom quote. However, of the prices available for comparison, SimpliSafe is the more affordable option. SimpliSafe’s monitoring plans start at $14.99 per month, whereas Bay Alarm’s monitoring starts at $35 per month.

Trial Period

Winner: Bay Alarm

If you’re not satisfied with the equipment or service you receive through either SimpliSafe or Bay Alarm, both companies offer a risk-free trial period. With SimpliSafe, you have up to 60 days to decide to return the system, in which case you’ll be sent a pre-paid return label. However, Bay Alarm gives a longer trial period of 90 days, giving you more time to test your equipment and use the mobile app to decide if it’s truly right for you.

Professional Monitoring

Winner: Bay Alarm

Bay Alarm has a Five Diamond certified monitoring hub to constantly stay alert for any disturbances in your home. But this company goes a step further by providing safety escort services in some areas. If you feel vulnerable and don’t want to walk to your car or to your home, you can call Bay Alarm and have a representative escort you to safety. You can also get in-person assistance if you go on vacation to check on your home and bring in your mail. SimpliSafe offers 24/7 professional monitoring as well, but because Bay Alarm goes the extra mile, it wins this category.

Contract

Winner: SimpliSafe

SimpliSafe operates with a “no contract” business model. This means customers pay on a month-to-month basis and can cancel at any time. On the other hand, Bay Alarm locks customers into a minimum contract length of 36 months. If you decide the Bay Alarm service isn’t for you, you’ll still be responsible for completing the monthly payments for the remainder of your contract.

Installation

Winner: SimpliSafe

All of SimpliSafe’s equipment is designed for DIY installation. Each piece uses battery power and doesn’t need to be hard-wired. Setup is easy and each purchase includes adhesive tape designed for securely placing the sensors. But if you don’t want to go the self-installation route, you can pay a $79 fee for professional installation. Bay Alarm only offers professional installation, which costs $199. Due to the price difference and self-installation option, SimpliSafe wins this category.

Home Automation

Tie: SimpliSafe & Bay Alarm

Both SimpliSafe and Bay Alarm have prioritized home automation with mobile apps that allow the equipment to be controlled remotely. However, Bay Alarm customers can arm or disarm alarms and sensors, adjust the thermostat, or lock and unlock doors. SimpliSafe only lets you view live footage and monitor your system – smart home compatibility isn’t available at this time. Fortunately, both apps allow customers to view live camera feeds to check in on their homes for additional peace of mind. And both home security providers represent a good choice for people who want home automation. When it comes to other smart home capabilities it’s unclear if Bay Alarm offers equipment that integrates with smart devices like Amazon Echo for voice control, but SimpliSafe does. Since these providers have home automation features that balance out this category is a tie.

Overall Winner: SimpliSafe

Because SimpliSafe and Bay Alarm cater to different audiences, it can be difficult to declare an outright winner. The best choice truly depends on your expectations and needs when it comes to home security and customer service. However, many people will appreciate SimpliSafe’s lower costs and no-contract monitoring, along with the ability to easily pick-and-choose equipment online. Therefore, we declare SimpliSafe the overall winner.

SimpliSafe Security

Learn more about
Monitoring costs starting at $14.99/mo. $35/mo.
Contract length No contract 36 months
Trial period 60 days 90 days
Installation (DIY or Pro) DIY Professional
Guarantees None None
Warranty 3 years 1-year equipment warranty
BBB Rating A+ A+
Safety Score 8.4 7.4
Please note that BBB ratings, plans, pricing, and other details can change without our knowledge. Details accurate as of May 27, 2020.
Frequently Asked Questions about SimpliSafe vs. Bay Alarm

Frequently Asked Questions about SimpliSafe vs. Bay Alarm

What kind of equipment packages do SimpliSafe and Bay Alarm offer?

Bay Alarm creates a custom equipment package for customers, whereas SimpliSafe has over five different packages to choose from, plus the option to customize or buy individual items as needed.

What kind of monitoring plans do SimpliSafe and Bay Alarm offer?

SimpliSafe has two levels of 24/7 professional monitoring: Standard and Interactive. Bay Alarm develops completely customized services for each customer, but 24/7 professional monitoring is included in all contracts.

Do either SimpliSafe or Bay Alarm offer the ability to self-monitor your own security system, or is professional monitoring required?

Both SimpliSafe and Bay Alarm only offer professional monitoring.

Are either SimpliSafe or Bay Alarm a good choice for renters?

SimpliSafe is a better choice for renters thanks to its flexible month-to-month contract, which you can cancel at any time. In contrast, Bay Alarm requires a minimum contract of 36 months, which may be impractical if you plan to move within that time frame. 


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Researched by the

Safety Team

The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.