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LifeLock vs. IdentityForce

Trying to decide between LifeLock and IdentityForce? Both have a lot of monitoring features to offer, but we take a closer look to help you make a more informed choice.
Updated Jan 26, 2021
Jalesa Campbell avatar
Written By
Jalesa Campbell | Safety and Security Reporter
Evaluated over 90 safety products to help you protect what matters most. Check our Methodology

LifeLock vs. IdentityForce

With a recognized name in the identity theft protection and cybersecurity industries, LifeLock provides customers with monitoring at an affordable price-point. Operating under Norton Security, with IdentityForce you’ll find cybersecurity features like PC SafeCam and Secure VPN access. IdentityForce offers similar yet more comprehensive monitoring features. Here’s a closer look at both companies and their services.

Compare LifeLock vs. IdentityForce

  • Features

    Winner: IdentityForce

    IdentityForce packs in more monitoring features than LifeLock. For IdentityForce’s entry-level plan, you’ll find social media monitoring, payday loan monitoring, and mobile attack control, whereas these aren’t available with LifeLock. Additionally, you can add on ID theft protection for a child with IdentityForce’s free ChildWatch service.

  • Customer Service

    Winner: IdentityForce

    IdentityForce currently holds an “A” rating with the Better Business Bureau (BBB) compared to LifeLock, which holds an “F” rating. IdentityForce doesn’t seem to have the magnitude of customer complaints that LifeLock has, which says something better about their customer experience. We’d recommend IdentityForce for better customer service.

  • Medical Fraud Protection

    Winner: IdentityForce

    When you suspect that someone is receiving medical benefits and treatment under your name, you may be a victim of medical identity theft. IdentityForce takes their protection a step further by monitoring your medical accounts and notifying you if there’s suspicious activity. LifeLock doesn’t offer this same protection in their plans.

  • Child Identity Monitoring

    Tie: LifeLock and IdentityForce

    Both LifeLock and IdentityForce provide child identity monitoring. With LifeLock, you can get monitoring for a child under 18 years of age for an additional $5.99/mo. IdentityForce's ChildWatch ID Protection is free with their family plans and $2.75/mo. extra with an individual plan. IdentityForce is the more cost-effective provider if you want to add a child to your individual plan.

  • Price

    Tie: LifeLock and IdentityForce

    Both LifeLock and IdentityForce have basic individual plans that start at $9.99/mo. With LifeLock's Standard Plan, you'll get access to ID theft insurance, dark web monitoring, lost wallet protection, and more. With IdentityForce's UltraSecure Plan, you'll get access to those same features plus a lot more. With both providers having a low price-point for their entry-level plans, it's a tie.

  • Digital & Online Safety Tools

    Tie: LifeLock and IdentityForce

    Both LifeLock and IdentityForce provide tools to help you protect your personal information while online. LifeLock provides 5 VPNS for more security while browsing the Internet, and IdentityForce has anti-phishing and keylogging software you can use.

Winner: IdentityForce

With more comprehensive monitoring and features like a credit score tracker and simulator, IdentityForce is the better provider for those needing more coverage. While the company’s price-point is higher than LifeLock’s, if you’re able to invest in this service, we think you’re getting more for your money. LifeLock is a good option for the essentials in ID theft monitoring and digital security, but it’s also worth taking into consideration that the company currently has an “F” rating with the Better Business Bureau (BBB). Customer experience is another factor you’ll want to consider when deciding on the best identity theft protection service for your needs.
LifeLock

Lifelock


Winner
Starting monthly fee
$9.99/mo.$9.99/mo.
Internet/Dark web monitoring
YesYes
Credit monitoring
YesYes
SSN monitoring
YesYes
Tri-bureau credit monitoring
YesYes
Bank account monitoring
YesYes
ID theft insurance
YesYes
Trial period
60 days (Annual Membership)30 days with UltraSecure Plan
BBB rating
FA+
Unique feature
Digital and online privacy protectionFamily plans
*Please note that BBB ratings, plans, pricing, and other details can change without our knowledge.

Frequently Asked Questions about LifeLock and IdentityForce


Jalesa Campbell avatar

Safety and Security Reporter

Jalesa Campbell

Jalesa is one of Safety.com's staff experts on home security, natural disasters, public safety, and family safety. She's been featured on Today.com and elsewhere.

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