LifeLock vs. Identity Guard

LifeLock is giving its customers more than the typical services you’ll find with identity theft protection–you’ll also get access to digital security and online privacy features as well with Norton 360. This includes a VPN for up to 5 devices and PC SafeCam to protect you from cybercriminals gaining unauthorized access to your webcam. Identity Guard doesn’t offer this extensive protection you’ll find with LifeLock.

If you want ID theft protection for a spouse or your children, one of the best features that Identity Guard has to offer are family plans. You can get coverage for everything found in individual plans for your family members. Their cheapest family plan costs $14.99/mo. LifeLock only offers individual plans on their website.

Identity Guard has a slightly lower price-point than LifeLock with individual plans starting at $8.99/mo. (versus LifeLock’s $9.99/mo.). You can generally expect basic individual plans to fall around $10/mo. For services like social security monitoring, credit monitoring, dark web monitoring, and more, we think you’re getting a good deal with either company.

Both LifeLock and Identity Guard provide reimbursement for lost funds. This isn’t a common feature you’ll find with many identity theft protection services, as most will assist with expenses related to the recovery process. Stolen fund reimbursement accounts for money you’ve lost up to the specified limit for your plan.

According to the Better Business Bureau (BBB), Identity Guard currently holds an “A+” rating, which is stellar. LifeLock, however, currently has an “F” with the BBB. Many of LifeLock’s complaints surround customer service and difficulty with resolving matters. This is something you’ll definitely want to consider and may be more likely to avoid in choosing Identity Guard.

One of the most troubling things that can happen is discovering you’ve lost your wallet or purse. Thankfully, Lifelock and Identity Guard both assist with cancelling your credit accounts, replacements, and more. You can get access to this feature in both providers’ basic plans.