As two popular providers, Frontpoint and Vivint focus on two different segments of customers: Frontpoint serves customers who want the freedom of a DIY home security system while Vivint serves those who prefer professional installation. Both providers offer 24/7 professional monitoring, security cameras and home automation features. Compare them below to find a solution that will work best for your home.
In one corner, we have Vivint: a home security provider that was founded in 1999 and quickly made a name for itself with the cutting-edge way it blends home security with smart home automation. However, Vivint also requires some old-fashioned restrictions like professional installation, reliance on long-term contracts, and a short trial period. In the other corner stands Frontpoint, a security company with do-it-yourself installation that’s been getting high marks in customer service for over a decade.
Pricing and Service Agreements
If you’re looking for less expensive equipment, Frontpoint packages are cheaper than Vivint’s equipment. With Vivint, you have to purchase at least $599.99 worth of equipment for their service. If you want to finance your security system instead of purchasing the equipment upfront, you’ll have to enter into a contract with Vivint that could span for 42 – 60 months. Frontpoint packages start at $255.96 (with a 20% discount). No contract is required for Frontpoint’s services.
If you’re looking for unique home security equipment, Vivint is a great start. The provider has a SkyControl Panel that alerts you of severe weather for your location, and Vivint’s Outdoor Camera Pro features an LED light deterrence tone to warn lurkers. Frontpoint uses Alarm.com as a partner for its equipment, and other companies are capable of partnering with Alarm.com for their products.
Frontpoint has a 30-day trial period. Vivint only gives you three days to cancel your service. With Frontpoint, you’re also guaranteed a full refund if you’re unhappy with your purchase and return it within that period. Frontpoint will also pay the cost of shipping.
Vivint professional monitoring is cheaper than Frontpoint monitoring. Vivint monitoring starts at $29.99/mo. While Frontpoint monitoring ranges from $44.99/mo. – $49.99/mo. Although Vivint equipment is more expensive, you’ll have access to home automation features for less with the Vivint Smart Home Service monitoring plan.
Mobile App Access
Tie: Frontpoint and Vivint
Both Frontpoint and Vivint provide mobile app access. With Both Frontpoint and Vivint, you’ll be able to use their mobile apps for controlling your security system, such as arming and disarming. You can also manage your smart home devices with both providers’ mobile apps as well.
Tie: Frontpoint and Vivint
If security cameras are a top priority for you, both Frontpoint and Vivint have a selection you can choose from. Both providers offer indoor and outdoor camera-enabled devices. You’ll find features like HD video, two-way communication, and night vision when considering cameras from either provider.
Both Frontpoint and Vivint have unique features that stand out. Frontpoint provides more affordable home security solutions, while Vivint provides innovative equipment and features that are great for building out a modern, smart home. It’s also worth pointing out that Frontpoint has consistently maintained a reputation for good customer service, while Vivint has occasionally been called out for service missteps and company policies.