Frontpoint vs. Vivint

Compare Frontpoint and Vivint to find the best security solution for your home.

As two popular providers, Frontpoint and Vivint focus on two different segments of customers: Frontpoint serves customers who want the freedom of a DIY home security system while Vivint serves those who prefer professional installation. Both providers offer 24/7 professional monitoring, security cameras and home automation features. Compare them below to find a solution that will work best for your home.

Best for Customer Service

Frontpoint Security

  • Month-to-month contract
  • Renter-friendly services and equipment
  • Good customer service

Best for Smart Homes

Vivint Security

  • Flexible equipment configuration
  • Flexible payment options
  • Variety of cutting-edge smart home devices and features

Compare Frontpoint vs. Vivint

In one corner, we have Vivint: a home security provider that was founded in 1999 and quickly made a name for itself with the cutting-edge way it blends home security with smart home automation. However, Vivint also requires some old-fashioned restrictions like professional installation, reliance on long-term contracts, and a short trial period. In the other corner stands Frontpoint, a security company with do-it-yourself installation that’s been getting high marks in customer service for over a decade.

Pricing and Service Agreements

Winner: Frontpoint

If you’re looking for less expensive equipment, Frontpoint packages are cheaper than Vivint’s equipment. With Vivint, you have to purchase at least $650 worth of equipment for their service. If you want to finance your security system instead of purchasing the equipment upfront, you’ll have to enter into a contract with Vivint that could span for 42 – 60 months. Frontpoint packages start at $255.96 (with a 20% discount). No contract is required for Frontpoint’s services.

Equipment

Winner: Vivint

If you’re looking for unique home security equipment, Vivint is a great start. The provider has a SkyControl Panel that alerts you of severe weather for your location, and Vivint’s Outdoor Camera Pro features an LED light deterrence tone to warn lurkers. Frontpoint uses Alarm.com as a partner for its equipment, and other companies are capable of partnering with Alarm.com for their products.

Trial Period

Winner: Frontpoint

Frontpoint has a 30-day trial period. Vivint only gives you three days to cancel your service. With Frontpoint, you’re also guaranteed a full refund if you’re unhappy with your purchase and return it within that period. Frontpoint will also pay the cost of shipping.

Professional Monitoring

Winner: Vivint

Vivint professional monitoring is cheaper than Frontpoint monitoring. Vivint monitoring ranges in price from $38.99/mo. – $39.99/mo. While Frontpoint monitoring ranges from $44.99/mo. – $49.99/mo. Although Vivint equipment is more expensive, you’ll have access to home automation features for less with the Vivint Smart Home Service monitoring plan.

Mobile App Access

Tie: Frontpoint and Vivint

Both Frontpoint and Vivint provide mobile app access. With Both Frontpoint and Vivint, you’ll be able to use their mobile apps for controlling your security system, such as arming and disarming. You can also manage your smart home devices with both providers’ mobile apps as well.

Security Cameras

Tie: Frontpoint and Vivint

If security cameras are a top priority for you, both Frontpoint and Vivint have a selection you can choose from. Both providers offer indoor and outdoor camera-enabled devices. You’ll find features like HD video, two-way communication, and night vision when considering cameras from either provider.

Summary: Frontpoint vs. Vivint

Both Frontpoint and Vivint have unique features that stand out. Frontpoint provides more affordable home security solutions, while Vivint provides innovative equipment and features that are great for building out a modern, smart home. It’s also worth pointing out that Frontpoint has consistently maintained a reputation for good customer service, while Vivint has occasionally been called out for service missteps and company policies.

Research Frontpoint Research Vivint

Frontpoint Security

888-688-5779 Learn more

Vivint Security

888-688-5770 Learn more
Monthly monitoring starting price $44.99/mo. $38.99/mo.
Contract length No contract 42 months*
Installation DIY Professional
BBB rating A+ D

Frequently Asked Questions about Frontpoint and Vivint

A couple using a laptop

Does Frontpoint have optional professional installation?

No, Frontpoint does not offer professional installation as an option. Frontpoint has DIY security systems that are designed so you can easily install them on your own.

Are Frontpoint security systems wireless?

Yes, Frontpoint security systems are wireless. The provider claims they can be installed in as little as 30 minutes.

Can I install my Vivint security system on my own?

No, your Vivint security system will be installed by a SmartHome Pro who can assist you with any questions you may have prior to and during installation. 

Are Vivint security systems wireless?

Yes, like Frontpoint systems, Vivint security systems are wireless; however, professional installation is required.


Jalesa Campbell

Written by your home security specialist

Jalesa Campbell