Brinks vs. Xfinity

Compare Brinks to Xfinity and determine which home security provider fits you best.

Brinks vs. Xfinity

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Professional installation for Xfinity is unavailable at this time due to the COVID-19 pandemic.

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If you’re looking for a reliable home security provider and you’ve come to a choice between Brinks and Infinity, we’ll help you with your final decision by laying out some key differences and similarities between the two services. Both companies offer services such as 24/7 professional monitoring and entry detection, but there are some differences between the two. We’ll break some of these down below.

Brinks and Xfinity are quite different companies, and they come to home security from different backgrounds. Brinks is more than 160 years old, and has over 62,000 employees internationally, which makes it one of the oldest and most stable companies globally — in any industry. On the whole, Brinks has more security experience than any other company around today. Xfinity, meanwhile, has its roots in cable TV and Internet services. Its expertise is in communications, and it makes sense that Xfinity would now offer home security along with its wide array of communication and entertainment packages. Which company is for you may depend on whether you want to bundle these services.

Compare Brinks vs. Xfinity

Compare Brinks vs. Xfinity

Price

Winner: Brinks

Starting at $29.99 per month, Brinks’ price for professional monitoring is better than Xfinity’s $39.95 per month basic package. That said, Xfinity does offer some great bundles if you’re interested in other services such as cable and internet. Brinks’ equipment packages start at $299 for the essentials while Xfinity packages start at $360 for the basics. But solely focusing on home security, Brinks wins this round.

Contract

Winner: Xfinity

Even though Xfinity is a little more expensive, it has one big advantage over Brinks. Xfinity offers a month-to-month agreement if you pay for the equipment upfront. If you finance equipment, the contract is only two years, which still beats Brinks’ required 36-month agreement.

Monitoring

Winner: Brinks

Brinks and Xfinity both offer strong professional monitoring options, with responsive crews and good customer service. Brinks wins in this category, however, because of its option to self-monitor with a Nest system, and their cheaper monitoring cost compared to Xfinity.

Installation

Winner: Brinks

Brinks wins the installation round because it offers DIY installation as its default, as well as a professional installation option for those who prefer not to set up their system on their own. Xfinity only offers professional installation on its systems.

Trial Period

Winner: Brinks

These two companies offer similar trial periods, although Xfinity’s is slightly more restrictive. Whereas Xfinity will refund up to $500 for up to 30 days if you’re not satisfied, Brinks just offers a blanket 30-day money-back guarantee. Either trial is competitive, though not the best on the market. Since Brinks offers a full money-back guarantee they’re our preferred choice for the trial period.

Home Automation

Tie: Brinks & Xfinity

Both Brinks and Xfinity offer an array of smart home devices to enhance security system. Xfinity offers a Zen smart thermostat, smart outlet controller and a 2-in-1 indoor and outdoor camera. Xfinity home security is also compatible with popular brands including August, Philips Hue and Yale. Brinks’ security system acts as a hub to connect your favorite devices including Google Home, Amazon Alexa and Alexa TV. Since both brands offer plenty of home automation choices this round is a tie.

Winner: Brinks

For the home security customer looking for a stand-alone, reliable solution, Brinks is the better choice in most cases. Its long history and deep experience, plus its better cost and reputation, make Brinks the stronger home security company. However, if you’re looking to for internet or cable services or are already an Xfinity customer, Xfinity home security might make more sense, and you will find Xfinity’s security features plenty robust for most homes. Both companies are strong, but the bottom line is Brinks wins on its own, and Xfinity is strong for bundling.

Xfinity Home Security

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Brinks Home Security

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Monitoring costs starting at $39.95/mo. $29.99/mo.
Contract length Month-to-month with equipment purchase 36 months
Trial period 30 days 30 days
Installation (DIY or Pro) Professional DIY with professional option
Guarantees Up to $500 refund in up to 30 days None
Warranty None 2-year equipment warranty
BBB Rating C+ A+
Safety Score 7.2 8.2
Please note that BBB ratings, plans, pricing, and other details can change without our knowledge. Details accurate as of May 26, 2020.
Frequently Asked Questions about Brinks and Xfinity

Frequently Asked Questions about Brinks and Xfinity

What kind of equipment packages do Brinks and Xfinity offer?

Xfinity offers three system plans. The Base Home System includes three door and window sensors and one motion detector, the Complete Home System adds two more entry sensors, a keypad and a camera, and the Ultimate Home System has everything the other systems have with 10 door and window sensors and two cameras.

Brinks offers several equipment packages, including the Essential, Complete and Ultimate packages. The most basic Essential package includes a touchscreen controller, wireless motion sensor, two wireless door sensors and yard signs and stickers.

What kind of monitoring plans do Brinks and Xfinity offer?

Brinks’ monitoring plan starts at $29.99 per month with a 36-month contract, and Xfinity’s professional monitoring service is $39.95 per month, with a month-to-month agreement if you purchase equipment upfront. 

Do either Brinks or Xfinity offer the ability to self-monitor your own security system, or is professional monitoring required?

Brinks offers a self-monitoring Nest option if you purchase equipment through Brinks or its partner, Nest. Xfinity offers no self-monitoring option

Are either Brinks or Xfinity a good choice for renters?

Both Brinks and Xfinity offer fully wireless systems, so if you move your service can easily move with you. Brinks makes this easier with a DIY installation option, but Xfinity is also a great choice for renters.


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Safety Team

The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.