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ADT and SafeTouch provide their clients with professional 24/7 monitoring and a comprehensive range of security equipment, including smart locks, control panels and security cameras. Both companies offer customers professional installation options and require a contract. While SafeTouch is only available in certain areas in Florida and Georgia, ADT is available nationwide. Compare these security system providers to see which one is right for you.
SafeTouch does not give equipment prices on its website, but you can contact the company directly for a personalized quote. SafeTouch charges $29.95/mo. for professional monitoring via a landline connection or $39.95/mo. for a wireless connection. It also charges between $99 and $199 for installation depending on the equipment you choose. ADT offers four packages, starting from $35.99/mo. for professional monitoring. They also require an installation fee starting at $99 and require $599 worth of equipment that can be paid over the duration of your contract. Without knowing SafeTouch’s equipment cost, this category is tied.
Warranty & Guarantees
SafeTouch offers a lifetime warranty on equipment and labor, but ADT is tough competition in this category. ADT customers can opt-in for ADT’s Extended Limited Warranty for all installed equipment, which covers the cost of repairs and replacements. But it is ADT’s $500 Theft Protection Guarantee that makes it the winner of this category. This policy will pay up to $500 of your home insurance deductible if your home is burglarized while your ADT system is armed.
Tie: ADT and SafeTouch
When it comes to equipment, both providers offer a range of options to make sure that your home is secure 24/7. Both ADT and SafeTouch offer security panels, motion detectors and a mobile app that allows you to arm and disarm your alarm as standard. Similar indoor, outdoor and doorbell cameras also make this a tie between both providers.
When it comes to home automation, this category is very close. Both SafeTouch and ADT offer smart thermostats, smart door locks, garage door controllers, video doorbell cameras and smart switches and plugs. But ADT wins this category by a hair as it also offers smart bulbs and voice assistant compatibility, giving customers full control over their homes.
Tie: ADT and SafeTouch
ADT offers only professional installation for its equipment, starting at $99. SafeTouch likewise requires professional installation, with varying prices. As each security package is tailored, SafeTouch also personalizes its installation process to suit your home. The company charges between $99 and $199 for professional installation, depending on the equipment you choose. Since there’s a range based on your package, this round is a tie.
SafeTouch offers its clients a 30-day money-back guarantee, which is a solid trial period. However, ADT wins this round with a 6-Month Money-Back Guarantee. If there’s a system or service concern ADT cannot resolve within the first six months, you’ll get a refund on fees paid. That gives you plenty of time to make sure that ADT’s security system is right for you. Since ADT’s trial period is longer they win this round.
ADT is the overall winner, with an impressive 6-Month Money-Back Guarantee, its $500 Theft Protection Guarantee, and a range of smart security equipment to help keep your home safe inside and out. ADT and SafeTouch both offer a comprehensive list of security equipment and 24/7 professional monitoring. SafeTouch provides a collaborative, professional installation to make sure that your security system is right for you, but is only available in certain areas in Florida and Georgia. Based on its limited service area and lack of pricing transparency, SafeTouch doesn’t quite stack up.
Frequently Asked Questions about ADT and SafeTouch
What kind of equipment packages do ADT and SafeTouch offer?
ADT’s basic package comes with a digital panel, an alarm and sensors as standard. As each SafeTouch equipment package is tailored to each customer, you’ll have to call to get a quote for its equipment packages.
What kind of monitoring plans do ADT and SafeTouch offer?
ADT’s basic monitoring package starts at $35.99/mo. with a minimum 12-month contract. SafeTouch requires a 36-month contract. Depending on how your system is connected, it charges $29.95/mo. for a landline connected system and $39.95/mo. for a wireless system.
Do either ADT or SafeTouch offer the ability to self-monitor your own security system, or is professional monitoring required?
ADT and SafeTouch provide 24/7 professional monitoring to all of their clients. However, if you choose to include security cameras in your package, it is possible to view the footage from these cameras via a mobile app.
Are either ADT or SafeTouch a good choice for renters?
Both SafeTouch and ADT require professional installation and a contract, making neither home security provider a great option for renters.
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The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.