ADT vs. Brinks

We take a closer look at ADT and Brinks in this comparison to help you choose the home security provider that best suits your needs.
Updated May 12, 2021
Written By
Jalesa Campbell | Safety and Security Reporter
Evaluated over 90 safety products to help you protect what matters most. Check our Methodology

ADT and Brinks Home Security are well-known brands in the home security space. Both offer 24/7 professional monitoring, a wide range of equipment, 0% APR financing and professional installation. However, you’ll find a few key differences that may sway your decision towards one or the other. We’ll cover those differences in detail to help you choose the best security system for you and your family.

ADT and Brinks Home Security are two recognized home security providers, each offering robust services to help their customers protect what matters. ADT leads with industry experience while Brinks Home Security stands out for its partnership with Nest. Which one is best for you? We’ve highlighted the pros and cons of each provider below.

Winner: ADT Home Security

It was a close comparison, but ADT ultimately pulled ahead of Brinks Home Security for its longer trial period, business security options, warranty terms, and equipment range. ADT is the more expensive option, but if you’re a homeowner who wants professional installation and monitoring, and more time to ensure the security system is right for you, ADT is the better choice. 

However, Brinks Home Security services are nothing to scoff at. If you prefer a DYI approach, Brinks is a better option for you. The installation of the equipment is fairly easy, which makes this service ideal for renters too.

ADT vs. Brinks Comparison

ADT and Brinks are some of the most well-known names in home security. To help you decide between the two, we compared their systems and services and highlighted each provider’s strong points.

  • Customer Service

    Winner: Brinks Home Security

    While both companies ranked in the last J.D. Power Home Security Study, Brinks Home Security has a much higher Trustpilot rating than ADT. Currently, Brinks has a 4 star rating with Trustpilot while ADT has a 1.4 star rating. Positive Brinks reviews comment on how technicians were professional and knowledgeable, while negative reviews make note of subpar customer service experiences with high call wait times. Positive ADT reviews comment on service from specific technicians and their performance, while negative ADT reviews mention complaints about equipment. We did appreciate that both companies reach out to reviewers to assist with their complaints. Overall, we found that customers have had better experiences with Brinks.

  • Warranty

    Winner: ADT

    ADT takes the win for this category with a lifetime warranty. ADT offers an extended limited warranty plan that you can add to your package. For as long as you have ADT’s service, your equipment will be covered under warranty. Brinks has a two-year warranty on their devices, which is much more limited than ADT. If you want to have access to a much longer warranty, ADT is the better option.

  • Notifications

    Tie: ADT and Brinks Home Security

    ADT and Brinks tie for notifications. Both providers make text, email, and push notifications available. You’ll be informed in the event your alarm goes off or if your camera detects activity. Both Brinks and ADT allow you to customize your notifications and when you want to receive them. We recommend either provider for their alert features.

  • Equipment

    Winner: ADT

    For a greater range of equipment options, we recommend ADT. With ADT, you’ll find an indoor camera, outdoor camera, video doorbell, and home automation equipment like smart lights, a smart lock, smart thermostat, garage door controller, and more. Brinks has a smaller lineup of smart home products, but still has an excellent selection of packages and equipment to choose from. Ultimately, for more options, ADT is the better provider to choose.

  • Smart Home Features

    Tie: ADT and Brinks Home Security

    Most home security companies are offering smart home services as part of their packages. ADT and Brinks Home security are no exception. However, their smart home compatibility is limited compared to other home security providers. ADT supports a range of Z-wave devices, while Brinks supports Nest devices.

What is the best home security package for you?

Use our Package Finder to find the right package based on your home security needs!

Who ADT Is Best For

ADT is best for settled homeowners who don’t mind paying more for home security. If you own your home and don’t mind signing a contract for service, ADT is a good option. You’ll get access to a greater range of products, their 6-Month Money-Back Guarantee and $500 Theft Protection Guarantee.

ADT Packages and Prices

  • ADT Secure Package – $45.99
  • ADT Smart Package – $49.99
  • ADT Complete Package – $59.99

Who Brinks Is Best For

Brinks is an excellent option for renters and homeowners alike. The provider’s packages are affordable, starting as low as $199. Professional monitoring starts as low as $30 per month, but prices advertised on the site start at $40. One additional perk that Brinks offers is professional installation as an option if you don’t feel comfortable installing your system yourself. However, customers are encouraged to install the system themselves.

Brinks Packages and Prices

  • Brinks Smart Security Essential 
  • Brinks Smart Security Complete 
  • Brinks Smart Security Ultimate

What is the best home security package for you?

Use our Package Finder to find the right package based on your home security needs!

Similarities and Differences: ADT vs. Brinks

When making a decision between ADT vs. Brinks, it’s helpful to understand the similarities and differences between the two companies. Features shared by ADT and Brinks include:

  • 24 to 36 month contracts (excluding Brinks with Nest)
  • 24/7 professional monitoring
  • Home automation available
  • Mobile app included
  • 0% APR financing available

Differences that distinguish ADT vs. Brinks include:

  • A longer trial period with ADT (6 months) vs. Brinks (30 days)
  • The ability to self-install with Brinks if desired
  • Theft protection guarantee with ADT
  • Free 2-year warranty with Brinks

Summary: ADT vs. Brinks

ADT and Brinks core home security systems are very similar, meaning the best option depends on your expectations and circumstances. It's tempting to declare Brinks the winner on the basis of Nest's contract-free and being a more affordable option, but it's worth mentioning that ADT has an alternative system called Blue by ADT that is a close competitor to Brinks' Nest offerings.

Overall, we favor ADT for its professional installation, equipment options, and generous 6-month trial period, which ultimately. However, if you prefer a more affordable, DYI option, we recommend looking into Brinks.
Winner

Brinks Home Security


Pro. Monitoring Starts at
$45.99/mo.$29.99/mo.
Installation
ProfessionalPrimarily DIY
Contract Required
YesNo
Trial period
6 months30 days
BBB Rating
A+A+

How We Compare Home Security Providers

When researching providers, there are a number of categories we consider, including price, equipment, installation, monitoring, features, trial period, customer service, warranty and others.

  • Price – We look for affordability and value when comparing providers based on the cost of their services.
  • Equipment – We prefer providers that offer a range of equipment beyond the essentials, giving customers more ways to help protect their homes.
  • Installation – Ease of installation and flexibility are highly valued during our comparisons. Providers that offer both DIY and professional installation as options are given preference.
  • Monitoring – Flexibility and monitoring options are taken into consideration. Providers who offer both self- and professional monitoring options are given preference.
  • Features – We look for helpful and innovative features like home environmental monitoring devices and smart home devices that help customers protect their homes.
  • Trial Period – We believe that customers should have enough time to make sure that their security system fits their needs. For this reason, we give preference to providers that have an extended trial period for their customers.
  • Warranty – Ensuring that customers have properly functioning equipment is critical for securing their homes. We look for provider warranties, and those with longer terms are highly preferred.

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Frequently Asked Questions about ADT and Brinks








Safety and Security Reporter

Jalesa Campbell

Jalesa is one of Safety.com's staff experts on home security, natural disasters, public safety, and family safety. She's been featured on Today.com and elsewhere.

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