Brinks Home Security

Well-known in the security industry, Brinks serves over 1 million customers, providing modern and simple to install home security systems.

Brinks Home Security

Brinks Home Security has award-winning customer service and also features the Nest Secure alarm system, giving homeowners the ability to use Google Assistant and other Nest compatible devices with Brinks’ monitoring protection. The provider also offers the ability to connect and control smart home devices from the Brinks Home Touch Control Panel and by mobile app. Brinks’ prices for security packages range from $199.00 – $1,099.00. The cost of professional monitoring ranges from $29.00/mo. – $39.00/mo. Brinks’ Home Complete Packages require signing a 36-month service agreement, but a contract is not required for the Nest Secure alarm system.

What we like

  • Award-winning customer service
  • Works with Google Nest
  • 2-year warranty on devices

What we don’t like

  • Contract required for top tiered packages
  • No optional home environmental monitoring equipment
  • Touchscreen control panel only available in top tiered packages
Top 3 Brinks Home Security Features

Top 3 Brinks Home Security Features

  • Google Nest Secure & Monitoring

    With Brinks, you can purchase the Google Nest Secure system and get professional monitoring for as low as $19/mo.

  • DIY or Professional Installation

    DIY installation is easy with Brinks’ peel and stick equipment. If you want, you can have an expert install your system for you

  • UL Certified Monitoring

    Brinks Home Security has UL certified monitoring, meaning that their agents are well-trained and their monitoring center adheres to a high quality standard.

Brinks Security Packages

Brinks Security Packages

    Nest Secure

    Starting at $29.99/mo

    Our take

    Get simple yet robust security with the Nest Secure Package backed by Brinks’ monitoring. This system comes with the essentials you’ll need to protect your home and makes arming and disarming easy with the Nest Tags: simply swipe out ot arm and swipe in to disarm. The Nest Secure Package retails for $399.00 or $11.08/mo. with financing. You’ll have to enter a 36-month service agreement for financing. Professional monitoring for the Nest Secure Package costs $29.00/mo.

    Package Features

    • 1 Nest Guard
    • 2 Nest Detect motion sensors
    • 2 Nest Tags
    • Yard sign and stickers

    Brinks Smart Security Essential

    Starting at $39.00/mo

    Our take

    System price: $199.00

    Monthly monitoring cost: $39.00/mo.

    Easy to install yourself, the wireless touchscreen system comes backed with adhesive that you peel and stick to get started. The system is simple and easy to install without having to drill holes or add nails to your walls. It’s the perfect solution for renters.

    Package Features

    • Brinks Home Touch hub
    • One wireless motion sensor
    • Two wireless door sensors
    • Brinks yard sign and stickers

    Brinks Smart Security Complete

    Starting at $39.00/mo

    Our take

    System price: $799.00

    Monthly monitoring cost: $39.00/mo.

    If you’re looking for a security system that adds video surveillance you can monitor, the COMPLETE plan includes an HD indoor camera. Movement and other alarms will trigger the camera to record so you can view the video feed on your phone or computer. 

    Package Features

    • Hub
    • Indoor camera
    • Motion sensors
    • Door sensors
    • Signage

    Brinks Smart Security Ultimate

    Starting at $39.00/mo

    Our take

    System price: $1,099.00

    Monthly monitoring cost: $39.00/mo.

    For home monitoring inside and outside, the ULTIMATE plan is the most complete. It’s the top-of-the-line package and adds an outdoor camera and video doorbell to keep your home’s exterior surroundings safe, too. The ULTIMATE plan is most useful for people who get many visitors knocking at their door and/or receive deliveries and packages regularly.

    Package Features

    • Professional installation
    • Brinks Home Touch touchscreen hub
    • Indoor camera with night vision
    • SkyBell Slim Line Video Doorbell
    • Outdoor camera
    • Two wireless motion sensors
    • Three wireless door sensors
    • Brinks yard sign and stickers
Brinks Equipment & Features

Brinks Equipment & Features

Brinks Prices

Brinks Prices

Brinks offers a range of equipment and monitoring packages, allowing you to customize according to your budget. Brinks Home Security packages range from as low as $199 up to $1,099. Brinks Monitoring ranges from $29 per month to $39 per month. Here’s a more detailed breakdown of Brinks’ prices:

 

Brinks Smart Security Essential

  • Equipment — $199
  • Monitoring — $39 per month (36-month contract)
  • 2-year warranty
  • Control panel
  • 1 Motion sensor
  • 2 Door sensors
  • 1 Yard sign and decal

 

Brinks Smart Security Complete

  • Equipment — $349
  • Monitoring — $39 per month (36-month contract)
  • 2-year warranty
  • Control panel
  • 2 Motion sensors
  • 3 Door sensors
  • 1 Indoor camera
  • 1 Yard sign and decal

 

Brinks Smart Security Ultimate

  • Equipment — $1,099
  • Monitoring — $39 per month (36-month contract)
  • 2-year warranty
  • Control panel
  • 2 Motion sensors
  • 3 Door sensors
  • 1 Brinks outdoor camera
  • 1 SkyBell video doorbell
  • 1 Yard sign and decal

 

Nest Secure

  • Equipment — $399
  • Monitoring — $19 per month (36-month contract) or $29 per month (no contract)
  • 2-year warranty
  • Nest Guard hub
  • 2 Nest Detect sensors
  • 2 Nest tags
  • 1 Yard sign and decal

 

Brinks requires a 36-month contract for monitoring with their security systems. For the Nest Secure system, you can either enter into a 36-month contract or pay monthly for monitoring. All Brinks security systems and the Nest Secure system come with a two-year warranty.

Brinks Security Smart Home Devices

Brinks Security Smart Home Devices

You can add smart home devices to your Brinks package, choosing from equipment like a smart thermostat, smart door lock, and others. Your Brinks control panel can be connected with up to 119 smart devices, allowing you to get creative and build out your very own smart home.

Brinks Home Security Mobile App

Brinks Home Security Mobile App

Each Brinks security system can be used with the mobile app. It’s easy to arm and disarm the system, check and manage smart lights, view security cameras, open or close your garage door, and much more. Brinks’ mobile app can be downloaded on Android and iOS devices. The app currently has a 3.7 star rating in Google Play and a 3 star rating in App Store.

Brinks Home Security Contracts and Warranties

Brinks Home Security Contracts and Warranties

Brinks requires a 36-month contract if you choose to finance your security system instead of purchasing your equipment upfront. Each Brinks system comes with a 2-year warranty, covering your equipment. Brinks also has a limited 12-month warranty on their smart home devices which can be purchased by contacting their center at 1-(800)-447-9239.

Compare Brinks Packages

Compare Brinks Packages

Equipment price starts at $399 $199 $1,099
24/7 Professional monitoring Yes Yes Yes
Pro. monitoring starts at $19/mo. (with 3-yr. contract) $39/mo. $39/mo.
Motion detection Yes Yes Yes
Touchscreen control panel No Yes Yes
Security camera No No Yes
Video doorbell No No Yes
Why We Recommend the Smart Security Complete Package

Why We Recommend the Smart Security Complete Package

Just as its name implies, Brinks’ Smart Security Complete Package provides the basics for home intrusion detection plus video surveillance with an indoor camera. This package also gives you access to remote control through your smartphone, live streaming, and cloud storage.

Brinks Customer Service

Brinks Customer Service

Brinks currently provides customer support by text and phone seven days a week from 8 a.m. – 8 p.m. CST. You find answers to Brinks FAQs on their website as well. Brinks currently has an A+ with the Better Business Bureau (BBB) and about a 1.2 star rating with consumers. On the BBB’s website, customers complain about their experience with cancelling their service and additional charges. Trustpilot currently gives Brinks a 4.3 star rating and grade of “Excellent.” Most customers comment on receiving excellent service with Brinks technicians. It appears that there’s a huge variance in customers’ experiences with Brinks, and it’s worth keeping your deal breakers in mind.

Explore Additional Brinks Resources

Explore Additional Brinks Resources

Frequently Asked Questions About Brinks Home Security

Frequently Asked Questions About Brinks Home Security

Is a contract required for Brinks’ service?

Each Brinks home security package requires a 36-month contract. With the Nest Secure system, a contract is optional—if you choose to pay $19 per month, you’ll have to enter into a 36-month agreement. If you choose to pay $29 per month for a monthly agreement, you won’t have to sign a contract with Brinks.

Are Brinks’ security systems professionally installed?

No, Brinks’ security systems are designed to be easily self-installed. If, however, you don’t feel comfortable with installing your security system, you can have a professional do it for you. For the Nest Secure system, you can find a Nest Pro on Nest’s website. For Brinks’ security systems, you can contact Brinks Customer Care for further assistance.

Can Brinks work with Amazon Alexa?

Yes, Brinks works with Amazon Alexa for voice control. If you have an Amazon Alexa device, you’ll be able to issue voice commands.

Can Brinks work with Google Assistant?

Yes, Brinks works with Google Assistant through a Google Home device, allowing you to issue voice commands.

What will happen to my Brinks security system if I lose power?

If your Brinks security system loses power, it will automatically use Brinks battery and cellular backup, keeping you connected with Brinks’ monitoring center.

What is Brinks’ cancellation policy?

If you want to cancel your Brinks service, you can call the provider at 1-(800)-447-9239. Brinks will then inform you of the cancellation procedures and what should expect on your last bill. You can learn more about further steps in Brinks’ cancellation process on their Link Text.


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Written by

Jalesa Campbell

Jalesa develops content in the home security space and contributes to Safety's social media efforts.