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Brinks Home Security

9.3
Well-known in the security industry, Brinks serves over 1 million customers, providing modern and simple to install home security systems.
Updated May 7, 2021

Well-known in the security industry, Brinks serves over 1 million customers, providing modern and easy-to-install home security systems that will keep your family and possessions safe.

Bottom Line

Brinks is best known for offering both DIY and professional home security services to meet your needs best. It offers a variety of security plans, ranging from the smart home essentials to the complete package. Of the three available packages, we recommend the Smart Security Complete package to cover video monitoring, live streaming and smartphone control of your Brinks system whether you’re at home or on the go.

Pros

  • Award-winning customer service
  • Works with Google Nest (discontinued)
  • 2-year warranty on devices
  • 30-day risk-free trial period

Cons

  • Contract required for top-tier packages
  • No optional home environmental monitoring equipment

Brinks Home Security Review

Brinks is best known for flexible installation, giving you a choice between a professional or DIY setup. Brinks also offers smart home integration to control smart locks, smart thermostats and other equipment. It can act as a hub that supports up to 119 different smart devices. You’ll be able to control your smart home and security equipment using the Brinks Smart Home mobile app or Amazon Alexa. Brinks comes with brand recognition, a history of keeping homes safe and the flexibility to personalize your system. However, Brinks doesn’t score as high on equipment pricing compared to other providers.

What is the best home security package for you?

Use our Package Finder to find the right package based on your home security needs!

Brinks Security Home Packages — Pricing and Features

Recommended

Brinks Smart Security Essential

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Brinks Smart Security Complete

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Brinks Smart Security Ultimate

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Equipment price starts at
$199 $349 $699
Touchscreen control panel
YesYesYes
Motion detection
YesYesYes
Door Sensors
YesYesYes
Video doorbell
NoYesYes
Outdoor Security camera
NoNoYes
Smoke Detector
NoNoYes

Brinks Cost

Brinks’ equipment starts at $199 for its Smart Security Essential package. Professional monitoring costs $39 per month for the Essential package, $45 for the Complete package, and $50 for the Ultimate package.

You can add additional devices to any of the three packages. An extra motion detector will cost $59, while additional door sensors are $29 each. Adding a video doorbell will cost $199, and smoke detectors and outdoor cameras are an additional $89 and $249, respectively

If you own the Google Nest, which Google has discontinued, you can still get professional monitoring from Brinks. This service for Google Nest customers costs $29 per month without a Brinks contract or $19 per month with a 3-year agreement.

Brinks Installation

Brinks home security systems are designed to easily self-install with adhesive strips. Some equipment, such as cameras and smart thermostats, may take a little more time to install but are still easy with Brinks’ guide. However, Brinks offers professional installation and 24/7 customer support for its equipment at an additional cost.

Brinks Equipment

  • Brinks IQ 2.0 Control Panel

    The Brinks IQ 2.0 Control Panel is the main hub for all of Brinks’ security packages. You can control smart devices, like smart locks, smart lights, thermostats and more from the control panel. It offers Z-Wave functionality and support for many smart home devices. The Brinks IQ 2.0 Control Panel also features fully-encrypted communications, ensuring that no hacker can intercept the activity or signals coming from your sensors.

  • Brinks Wireless Door Sensor

    Secure your points of entry with Brinks’ Wireless Door Sensor. As a small, discreet device, you can place it on doors or even windows. This sensor works up to 200 feet away from the Brinks Home Touch Control Panel.

  • Brinks Home Outdoor Camera

    Get a clear view of what’s happening outside your home with Brinks Home Outdoor Camera. The camera features numerous live and recording resolution options, low-light sensitivity, and an 88° angle of view. With the Brinks Home app, you can view live feeds 24/7, home or away, rain or shine — straight from your smartphone.

  • Skybell Slim Line Video Doorbell

    The Skybell Slim Line Video Doorbell offers full 720p image and video quality, allowing you to see who is at your door. Receive notifications to your phone or tablet when someone enters the 180° field of view, and speak to visitors or delivery-persons with the help of two-way talk.

Brinks Smart Security Essential

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Brinks Smart Security Complete

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Brinks Smart Security Ultimate

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Door sensors
223
Motion sensors
1 11
Video Doorbells Outdoor camera
011
Outdoor camera
001

Home Security Brinks Packaging and Pricing

  • Brinks Smart Security Essential

    Starting at
    $39.99/mo

    Our Take

    System price: $199

    Professional monitoring cost: $39.99/mo

    Easy to install yourself, the wireless touchscreen system comes backed with an adhesive that you peel and stick to get started. It’s the perfect solution for renters or folks with a cozier home they want to keep secure.

    Package Features

    • IQ 2.0 Control Panel
    • One Brinks Home Pet Immune Wireless Motion
    • Two wireless door sensors
    • Brinks yard sign and stickers
  • Brinks Smart Security Complete

    Starting at
    $44.99/mo

    Our Take

    System price: $349

    Monthly monitoring cost: $44.99/mo.

    If you’re looking for a security system that adds video surveillance you can monitor, the Complete plan includes a Skybell Slim doorbell camera. This camera will allow you to see who is at the door before answering it or check in with the live feed while you’re not home to see who is at the door.

    Package Features

    • IQ 2.0 Control Panel
    • One Brinks Home Pet Immune Wireless Motion
    • Two Wireless Door Sensors
    • One Skybell Slim Doorbell Nickel
    • Brinks Yard Sign & Stickers
  • Brinks Smart Security Ultimate

    Starting at
    $49.99/mo

    Our Take

    System price: $699

    Monthly monitoring cost: $49.99/mo.

    For home monitoring inside and outside, the Ultimate plan is the most thorough. It’s the top-of-the-line package and adds an outdoor camera and video doorbell to keep your home’s exterior surroundings safe. The Ultimate plan is most useful for people with larger homes, anyone who has many visitors, or people who often have packages delivered to their door.

    Package Features

    • IQ 2.0 Control Panel
    • One Wireless Motion Sensor
    • Three Wireless Door Sensors
    • One Skybell Slim Line Video Doorbell
    • IQ Smoke Detector
    • One Brinks Home Outdoor Camera
    • Brinks Yard Sign & Stickers

Using Brinks

Brinks offers professionally monitored home security to alert monitoring professionals when sensors are triggered in your home. Brinks’ specialists will then send emergency responders to your home if there’s an emergency — even if you’re not home. Use the Brinks Home app to control your security and smart home equipment. Here are a few added features: 

  • See live security camera footage from your smartphone.
  • Arm, disarm and check the status of your Brinks home security system.
  • Control your smart home devices whether you’re home or on the go.  

Each Brinks system includes a 2-year warranty to cover any equipment defects, and if you cancel your service within 30 days, you’ll receive a full refund with no termination fee. You can also add a 12-month warranty with smart home devices.

How does Brinks Home Security Work?

The Brinks Home Security system works via the Brinks IQ 2.0 Control Panel. This device not only centralizes your security system but allows you to control other smart devices. You can access the IQ 2.0 Control Panel through a phone app. If your home security system senses trouble, it will alert you to the issue. Your security system will record the incident so that you can access it later and learn more information. If Brinks staff is unable to reach you, they will proceed to contact and dispatch the proper authorities, as well as reach out to your emergency

Brinks Video Recordings and Storage

When your home security system generates video recordings, you have the option to store them internally on your camera or externally on a hard drive. Brinks maintains that each option is viable and depends on how you intend to use your home security system. If you’re planning to record throughout the day and need more storage space, external storage may be the best option for you. If you don’t need a lot of storage capacity and don’t want to  use wifi or wires to store your footage, Brinks recommends using internal storage. To limit how much storage it takes up, video footage stored internally tends only to generate footage when the security system detects motion. Internal storage requires a microSD chip.

Brinks Text and Email Alerts

You can rest easy knowing your home security system will be monitored 24/7 by Brinks Home Security’s Alarm Response Center. When something or someone triggers your Brinks security system, the staff at the Alarm Response Center will not only contact the authorities (whether that be police, medical services or firefighters) but a list of emergency contacts you set up when your system is installed. You can update and edit your emergency contact list at any point. If an alarm goes off in your home, your security system will also tell you where in your home the alarm was triggered. Brinks security systems use cellular frequency and wifi to connect your security panel with theAlarm Response Center and your mobile app.

Does Brinks offer a panic function?

Brinks also offers a panic function. If someone sets off the security system’s panic alarm, the Alarm Response Center will attempt to reach you through the two-way communication feature or by phone. If the Alarm Response Center can’t confirm that you are safe through a verbal code word, they will contact authorities. Staff will then reach out to your emergency contact list to advise contacts of the alarm and dispatch. In the case of a silent panic alarm, the Alarm Response Center will immediately contact and dispatch local law enforcement. Emergency contacts will also be contacted and advised of the situation.

Brinks Home Automation

With Brinks home security, you can add smart home devices to your plan. You have the option to add smart door locks, smart thermostats and other Z-wave compatible devices. Brinks lets you connect up to 119 Z-wave smart devices, which you can use to control your home and security through the Brinks control panel and mobile app. Your smart home devices can be self-installed, adding further control over how and when your smart, secure home is created.

Brinks and Home Automation Technology

Brinks Home Security suggests several home automation technology options: Z-Wave and HomeKit. Home automation technology is operated from a central source and essentially transforms your house into a smart home. You can manage the appliances and devices in your home using sensors via wifi. When choosing the right home automation technology, the type of equipment you already use for your home security system will be a significant factor. Whatever style you choose, be sure to pick a service that is user-friendly and secure.

Brinks Smart Door Locks

Brinks Home Security systems can also be connected with smart door locks. Smart door locks require a custom code instead of the traditional key. Smart door locks can also utilize remotes, voice commands, facial recognition, or your smartphone to unlock. However, smart door locks come with the risk of getting hacked or someone removing the lock entirely. Another factor to consider is power: If your smart door lock is connected to your home power supply, it may be unusable if there is a power outage. Brinks Home Security recommends taking the following precautions:

  • Regularly update the password on your smart door lock. 
  • Don’t share or distribute your smart lock password. 

Make sure to regularly update the mobile app you have managing your smart door locks.

Brinks Smart Thermostats

Smart thermostats are also compatible with Brinks Home Security. You can customize these devices through your Brinks Home mobile app or customer portal. Not only are smart thermostats a great way to save money on your energy bill, but it also allows you to monitor your home’s temperature remotely and even set automatic schedules.  Another perk is Geo-Services on your smart thermostat. If you want, the device can automatically adjust to your preferences based on your location. For example, if you’ve turned off your air conditioner while you are away from home, you can program your smart thermostat to turn it on when you pull into your driveway or garage. 

Setting up rules, scenes, and schedules is a great way to ensure you’re getting the most out of your smart thermostat. One way to automate your thermostat is by selecting a sleep scene, which places your alarm in “stay” mode, locks your doors, turns off your lights, and adjusts your thermostat to the temperature you’ve programmed for nighttime. You can also create smart schedules to control the temperature based on the time and day of the week, keeping your home comfortable and compatible with your lifestyle. Plus, smart thermostats are designed to blend in subtly and are completely customizable via your Brinks Home app or customer portal.

Brinks Response to COVID-19

Like many companies, Brinks is working to ensure its employees’ and customers’ safety during the COVID-19 pandemic. The day before any home visit, Brinks will text you and inquire about the health and exposure of those in your home. All Brinks technicians are monitored daily for COVID-19 symptoms, equipped with cleaning materials, and social distance during their visit.

How We Evaluated Brinks Home Security

Each of our home security providers is evaluated on several factors that help families determine their home security needs. 

Overall security — The most important thing that a security system can provide is peace of mind. That means reliable equipment and trustworthy service. We evaluate each device included in the package and the monitoring options provided to ensure your home will truly be secure.

Cost — We evaluate all costs included in your home security service, including monitoring, video storage, equipment and one-time fees. Home security is an investment, but we look for affordable home security that’s reasonably priced upfront and monthly.

Equipment and Features — Our team looks for easy-to-use equipment that gives customers better security and control of their home’s safety. We also look for smart home features, mobile app control and other standout features to simplify managing home security.

Service — We consider customer services, including installation, technical support, consultations, and other available services to keep your system up and running without worry.

Warranties, Trial Periods and Guarantees — Most providers offer warranties and guarantees to ensure your customer satisfaction with their equipment and services. Some also offer trial periods for a risk-free test run. Consumers should feel confident in their home security choice with enough time to try the equipment and service and feel satisfied months later with their decision.

Installation — We believe that setup should be seamless, whether DIY or professionally installed. Home security installation should be easy, and support should always be available to help you every step of the way.

Sources

Frequently Asked Questions About Brinks Home Security






Home Security Writer

Dashia Starr

Dashia researches and writes on all things home automation and security. She focuses on the latest news, products, and providers to share only the best with you.

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