Brinks and Deep Sentinel are two very different home security providers. Both provide home security systems with professional monitoring, but that’s where the similarities end. Brinks is a full-service company offering complete security packages including entry detection, monitoring, cameras and home automation, whereas Deep Sentinel specializes in a unique professional monitoring service with guards who monitor your security cameras. If you’re considering these two companies in your search for home security, we’ll cover some of the major differences between the two, so you can make your choice.
Like ADT, Brinks has earned a reputation for its commitment to customer service, quality monitoring and top-notch equipment. However, the company focuses primarily on human threats, not environmental threats.
★ Recommended Plan
We recommend the Brinks Smart Security Complete package because it balances affordability with quality equipment, including a security camera, touchscreen panel and motion detection.
2-year equipment warranty
Impressive industry experience and reputation
Flexible installation options
No equipment for environmental monitoring
Touchscreen control panel not available in all packages
Deep Sentinel brings home security to a new level by combining cameras, artificial intelligence (AI) and human guards to help prevent crime before it starts. It works differently than typical home security systems, so it bears some explanation. Once your Deep Sentinel cameras are installed, the footage streams to a remote monitoring center where live guards are standing by. When these cameras detect movement, Deep Sentinel’s proprietary AI separates harmless activity from potential threats. The camera starts recording and a Deep Sentinel guard snaps into action. Currently, you can purchase only one camera kit with Deep Sentinel, the 3-Cam Kit, for $499. Monitoring costs $49/mo.
What we like
Artificial intelligence features
Fast response times
Cameras only monitor your home’s exterior
What we don’t like
1-year contract required for 24/7 monitoring
No option for a full-home security system with environmental monitoring
Brinks and Deep Sentinel couldn’t be more different in their approaches and level of experience. Deep Sentinel is a brand new company, only operating since January 2019, and Brinks is one of the oldest security companies in the nation, in business since 1859 and in home security since 1983. Brinks is a traditional, full-service company, offering a full spectrum of security equipment from entry detection to home automation. Deep Sentinel, however, is a specialist company, offering a one-camera package and one service: live, human, proactive professional monitoring.
Deep Sentinel’s professional monitoring service is relatively steep at $60 per month. Brinks, on the other hand, offers professional monitoring for as low as $29.99 per month — substantial savings over Deep Sentinel.
Winner: Deep Sentinel
Brinks requires a three-year contract for professional monitoring, which is standard for many more traditional companies. Deep Sentinel only requires a one-year contract, which renews automatically unless you cancel.
Winner: Deep Sentinel
Deep Sentinel specializes in professional monitoring done in an innovative way. Instead of reacting to a break-in, Deep Sentinel’s system uses AI and human guards to detect movement, ignore harmless events and proactively prevent break-ins before they happen. Guards can speak directly to an intruder and alert law enforcement.
Brinks offers a wide variety of security equipment such as sensors, security cameras, home automation devices, environmental sensors, and an array of package options. As a very new company, Deep Sentinel only offers only two packages with a limited array of equipment, but it does welcome customization inquiries.
Brinks offers a two-year equipment warranty, which is included with their monthly plan at no extra cost. Deep Sentinel will replace damaged equipment at no cost for any current customer with its one-year warranty, which can be extended. Because Brinks has a longer term, they take the win for this category.
Brinks packages and add-ons include home-automation options, such as door locks, lighting controllers, garage door openers and plenty more. Deep Sentinel focuses on its particular brand of security and monitoring and offers no smart home capabilities.
Our Review Summary: Brinks For Most, Deep Sentinel for Advanced Monitoring
For most customers, Brinks is the obvious choice. Deep Sentinel’s lack of a full range of equipment and services means if you want traditional entry detection, home environmental protection such as carbon monoxide or fire alarms, or any sort of home automation devices such as door locks or lighting control, you’ll have to opt for Brinks. However, if you’re looking for a new level of professional monitoring that is specifically designed to prevent break-ins rather than simply react to them, Deep Sentinel is definitely worth a look. With its unique approach to proactive monitoring using AI and guards who constantly watch your camera feed, Deep Sentinel may very well represent the next wave in advanced home security.
Frequently Asked Questions About Brinks and Deep Sentinel
What kind of equipment packages do Brinks and Deep Sentinel offer?
Brinks offers three equipment packages: Essential, Complete and Ultimate. The most basic Essential package includes a touchscreen controller, wireless motion sensor, two wireless door sensors and yard signs and stickers. Deep Sentinel offers two packages, its Front Door 1-Cam Kit and 6-Camera Kit. You can also create your own home security package.
What kind of monitoring plans do Brinks and Deep Sentinel offer?
Brinks offers traditional 24/7 professional monitoring starting at $29.99 per month with a three-year contract. Deep Sentinel offers a proactive, human guarded monitoring service, which starts at $60 per month with a one-year contract.
Do either Brinks or Deep Sentinel offer the ability to self-monitor your own security system, or is professional monitoring required?
Neither Brinks or Deep Sentinel offer self-monitoring options. Both provide 24/7 professional monitoring for your security system.
Are either Brinks or Deep Sentinel a good choice for renters?
Brinks features a host of wireless systems and flexible packages, making it a decent choice for renters, but with only professional installation options, bear in mind that moving will require a call to the company. Deep Sentinel is geared more toward homeowners, but they may be able to work with you if you rent.
Aaron J. Trumm is a writer, musician, and personal trainer. He writes in the home, health, and technology areas.