If you’re less active and spend more time at home, we would recommend the Philips Lifeline HomeSafe Autoalert Package. This package comes with a pendant you can wear and automatic fall detection. If you are out more frequently, we would recommend either the Philips Lifeline GoSafe or GoSafe 2 Packages. Either of these packages will provide assistance while you’re away from home with GPS functionality so your location can be determined.
What Sets Philips Lifeline Apart?
Philips Lifeline is a pioneer in the medical alert services industry. Its founder, the late Dr. Andrew Dibner, patented on “Automatic Alarm System” back in 1976. Now Philips Lifeline offers a variety of packages and solutions that have been updated and refined to meet the needs of today’s older adults. In addition to its 24/7 monitoring service, Philips Lifeline offers a variety of options for wearable devices, connectivity and fall detection. Subscribers can also choose their own personal care plans in the event of an emergency: Once you’re connected with the monitoring center, the operator may contact emergency medical services, family members and/or trusted neighbors.
When selecting a Philips Lifeline package, decide where you need monitored protection the most. Its HomeSafe packages, which start at $29.95/mo, will best serve people whose primary needs are in the home. Its GoSafe packages, which start at $44.95/mo. includes devices that work both at home and on the go, so they offer more thorough protection for active seniors. Activation and device fees do apply and vary by package.
Philips Lifeline Equipment and Features
Philips Lifeline In-Home Communicator
You can this of this device as a speakerphone that connects you with the Philips Lifeline Response Center at the touch of a button. It allows you to immediately speak with a Response Associate through two-way voice communication by pressing the help button on your pendant or wristband.
The AutoAlert pendant is water resistant so you can wear it while bathing (when many of the most dangerous falls happen). It detects falls automatically with built-in movement and location tracking capabilities. If a fall is detected, a Response Associate will immediately contact you. If you don’t respond, they can send emergency help.
GoSafe Mobile Button
The GoSafe mobile button (with the GoSafe Package) features two-way communication, allowing you to speak with a Response Associate through the pendant or in-home communicator. It is also designed with AutoAlert fall detection and uses six locating technologies, so you can be found quickly.
GoSafe 2 Mobile Button
The GoSafe 2 mobile button (with the GoSafe 2 Package) is an all-in-one system. It features two-way communication at the press of a button, has AutoAlert fall detection, is waterproof, and has five locating technologies to help emergency responders locate your whereabouts as quickly as possible.
Compare Philips Lifeline Packages
HomeSafe with AutoAlertLearn more
GoSafe 2Learn more
|One-time Activation Fee/Device Fee||$50||$50||$149||$99.95|
|Starting monthly monitoring cost||$29.95||$44.95||$54.95||$44.95|
|In-home communicator device with two-way voice communication||Yes||Yes||Yes||No – but pendant has two-way communication|
|Water-resistant help button||Pendant or wristband||Pendant||Pendant||Pendant|
|Month-to-month billing option||Yes||Yes||Yes||Yes|
Frequently Asked Questions About Philips Lifeline
Which Philips Lifeline package is best for me?
Does Philips Lifeline offer 24/7 assistance?
Yes, Philips Lifeline offers 24/7 monitoring assistance through its Response Centers. You’ll be able to choose between a landline or cellular connection for the HomeSafe AutoAlert and GoSafe Packages. For the GoSafe 2 Package, you’ll get a cellular connection through the AT&T cell tower network. As long as you live in an area with ample cellular network coverage, the safer connection option is the cellular connection. If you lose power and need help, you’ll still be able to reach a Response Center Associate. With a landline connection, you’ll have access to the Response Center, but if you lose power, then you will not be able to.
What’s the difference between landline and cellular connectivity?
Philips Lifeline’s landline packages require the subscriber to have working landline telephone service in their homes. The landline packages have a lower monthly fee, but keep in mind that you’ll have to keep paying for your phone line (through your utilities company) as well. Landline packages only work in the home, so they are only available with Philips Lifeline HomeSafe packages.
On the other hand, cellular connectivity packages cost more, but they have several benefits: The cellular fee is included in your Philips Lifeline monthly payment, so you don’t have to pay an extra bill. Since cellular connectivity works wirelessly, it works whether you’re at home, in the yard, or out and about. Cellular technology also empowers other important features like GPS location tracking.
Do I need a smartphone to use Philips Lifeline?
No, you do not need a smartphone to use Philips Lifeline. The in-home communicator with the HomeSafe AutoAlert Package has two-way communication so you can connect with a Response Center Associate. You can use either the in-home communicator or pendant with the GoSafe Package. And lastly, you can simply use your pendant with the GoSafe 2 Package.