Why Philips Lifeline?


Philips Lifeline is a pioneer in the medical alert services industry. Users will have access to 24/7 assistance at the touch of a button. fall detection and can choose their own personal care plans in the event of emergencies.

Philips Lifeline offers several packages that are designed to assist with emergency needs. You can choose from the HomeSafe AutoAlert Package, the GoSafe Package and the GoSafe 2 Package. Each system comes with a wearable pendant or mobile button. You could get the HomeSafe AutoAlert Package for as low as $44.95/mo., the GoSafe Package for as low as $54.95/mo. and the GoSafe 2 Package for as low as $44.95/mo. with a one time device fee of $99.95.



Philips Lifeline Packages

HomeSafe AutoAlert

HomeSafe AutoAlert

Starting at: $44.95/mo

The HomeSafe AutoAlert Package is a good choice for those who are less active and spend more time at home. This medical alert system comes with an in-home communicator, a wearable pendant and or wristband and a manual. If you need assistance, you can press the button on your pendant or wristband, and the communicator will connect you with a Philips Lifeline Response Center representative. You’ll be able to speak directly with a representative through two-way voice communication.

The pendant is also designed to detect falls with AutoAlert fall detection. Even if you’re not able to press the button on the pendant, it is designed to still detect falls. The waterproof pendant provides protection while bathing. The HomeSafe AutoAlert system costs $44.95/mo. plus a $50 activation fee for a landline connection. If you want a cellular connection instead, the HomeSafe AutoAlert system will cost $56.95/mo. plus a $50 activation fee.

Philips Lifeline offers both landline and cell connections, depending on your preference. Both will quickly connect you to the Response Center for immediate help.

Package includes

  • 24/7 professional monitoring
  • In-home communicator
  • Pendant or wristband
  • AutoAlert fall detection

GoSafe

GoSafe

Starting at: $54.95/mo

The GoSafe Package is a good choice for those who are more active and spend a reasonable time away from home. This medical alert system comes with an in-home communicator, the GoSafe mobile button, a charger and a manual. One of the benefits of the GoSafe mobile medical alert system is the built-in GPS functionality. This means that your pendant will help emergency responders or whomever you have designated to be able to locate and assist you.

One of the features of the GoSafe mobile button is that the device will store periodic location snapshots so that your location is covered and can be traced. This is especially helpful if you are out somewhere and get lost. An audio beacon can also play a loud sound to help emergency responders find you. As with the HomeSafe AutoAlert system, you’ll be able to choose between a landline and cellular connection. You can get the GoSafe Package for $54.95/mo. for a landline connection with a $149 device fee. If you prefer the cellular connection, the GoSafe Package will cost you $64.96/mo. with a $149 device fee.

Package includes

  • 24/7 professional monitoring
  • In-home communicator
  • The GoSafe mobile button
  • A charger

GoSafe 2

GoSafe 2

Starting at: $44.95/mo

The GoSafe 2 Package is a step above the GoSafe Package and is also a good option if you’re typically on the go. The main difference between GoSafe and GoSafe 2 is that the GoSafe 2 Package is an all-in-one system so it doesn’t come with an in-home communicator. The mobile button features two-way voice communication, AutoAlert fall detection, GPS functionality and more. It is also designed with a rechargeable battery that lasts for about 2-3 days with one single charge. You won’t have to be concerned with recharging your pendant every day.

The GoSafe 2 mobile button operates on a cellular connection through the AT&T cell tower network, so there is no landline option for this package.You can get the GoSafe 2 medical alert for $44.95/mo. plus a one-time $99.95 device fee.

Package includes

  • 24/7 professional monitoring
  • The GoSafe mobile button
  • A charger

Philips Lifeline Features and Equipment

Philips Lifeline provides in-home communicators, mobile buttons, and more depending upon the package you choose.

Philips Lifeline In-Home Communicator

Philips Lifeline In-Home Communicator

The in-home communicator allows you to get in touch directly with a Response Associate through two-way voice communication just by pressing the button on my pendant or wristband.

AutoAlert Pendant/Wristband

AutoAlert Pendant/Wristband

The AutoAlert pendant/wristband is water resistant so you can wear it in the shower and can also detect falls automatically even if you’re not able to push the button.

GoSafe Mobile Button

GoSafe Mobile Button

The GoSafe mobile button (with the GoSafe Package) features two-way communication, allowing you to speak with a Response Associate through the pendant or in-home communicator. It is also designed with AutoAlert fall detection and uses six locating technologies, so you can be found quickly.

GoSafe 2 Mobile Button

GoSafe 2 Mobile Button

The GoSafe 2 mobile button (with the GoSafe 2 Package) is an all-in-one system. It features two-way communication at the press of a button, has AutoAlert fall detection, is waterproof, and has five locating technologies to quickly locate your whereabouts.


Philips Lifeline FAQs

Is Philips Lifeline right for me?

This will depend on several factors. One of the great things about Philips Lifeline is that the provider has medical alert systems that are designed for those who are both more active and sedentary. If you’re less active and spend more time at home but have fallen in the past, getting a Philips Lifeline package may be good to consider so you can have assistance. If you’re more active but might need help while you’re out in the event of an emergency, Philips Lifeline could also be beneficial for you.

Which Philips Lifeline package is best for me?

If you’re less active and spend more time at home, we would recommend the Philips Lifeline HomeSafe Autoalert Package. This package comes with a pendant/wristband you can wear and also has automatic fall detection. If you are out more frequently, we would recommend either the Philips Lifeline GoSafe or GoSafe 2 Packages. Either of these packages will provide assistance while you’re away from home with GPS functionality so your location can be determined.

Does Philips Lifeline offer 24/7 assistance?

Yes, Philips Lifeline offers 24/7 assistance through monitoring. You’ll be able to choose between a landline or cellular connection for the HomeSafe AutoAlert and GoSafe Packages. For the GoSafe 2 Package, you’ll get a cellular connection through the AT&T cell tower network. The safer connection option is the cellular connection as if you lose power and need help, you’ll still be able to reach a Response Center Associate. With a landline connection, you’ll have access to the Response Center, but if you lose power, then you will not be able to.

Do I need a smartphone to use Philips Lifeline?

No, you do not need a smartphone to use Philips Lifeline. The in-home communicator with the HomeSafe AutoAlert Package has two-way communication so you can connect with a Response Center Associate. You can use either the in-home communicator or pendant with the GoSafe Package. And lastly, you can simply use your pendant with the GoSafe 2 Package.


Contact Philips Lifeline

If you are interested in Philips Lifeline’s services, you can reach out to a representative by calling 1-855-332-7799.
If you are a current user of Philips Lifeline’s services and you need assistance, you can:


Resources

  • https://www.lifeline.philips.com/
  • https://www.lifeline.philips.com/medical-alert-systems/homesafe-autoalert.html
  • https://www.lifeline.philips.com/medical-alert-systems/gosafe.html
  • https://www.lifeline.philips.com/medical-alert-systems/gosafe-2.html
  • https://www.lifeline.philips.com/about-lifeline/about-our-history.html