No, a smartphone isn’t required to use MobileHelp. Simply use each system’s devices to get assistance for emergencies. Each one has its own wireless or landline connection to communicate with the MobileHelp monitoring center.
What Sets MobileHelp Apart?
MobileHelp’s motto is “Help when and where you need it.” This notion is reflected in the medical alert provider’s wide array of products, packages, features and pricing structures. They offer many solutions that instantly connect seniors with MobileHelp’s professional monitoring centers during an emergency. Since there’s so many options, you’re likely to find one that fits your lifestyle and budget.
MobileHelp sorts their offerings into in-home solutions, on-the-go options, and complete protection systems that offer peace of mind both in and out of the home. With any of these, simply signal for help and an operator will respond, assess the situation, and contact the appropriate help for you: a neighbor, family member, or emergency services.
MobileHelp Equipment and Features
MobileHelp Base Station
MobileHelp base stations are available with either landline or cellular connectivity. Either option includes two-way communication, allowing you to contact an emergency operator.
The MobileHelp Device functions similar to the cellular base station. Made for those on-the-go, this device also features two-way communication, allowing you to connect with an emergency operator no matter your location. Simply press the button on your neck pendant or wristband. This device is also water resistant, allowing you to wear it in the shower as well.
MobileHelp Neck Pendant or Wristband
The neck pendant help button comes on a lanyard and can easily be worn while you’re at home or out-and-about. The wristband is worn like a bracelet. Most of MobileHelp’s packages include your choice of one or the other. They’re both water resistant and can be used to call for help whenever you’re in range of a base station or Mobile Device.
MobileHelp Fall Button
This is the smart device you’ll need to wear if you opt into automatic fall detection monitoring. Even if you are unable to push the built-in help button, this device will automatically contact emergency help in case of a fall, as long as you’re within range of your base station or Mobile Device.
MobileHelp Smart Watch
This is a novel medical alert device that takes a strong cue from today’s modern smartwatches. It provides the reassurance of 24/7 monitoring but doesn’t have the telltale look of a medical device. Thanks to its fitness tracking capabilities, it’s a great fit for active individuals who want the comfort of an instant emergency response even when they’re out and about on walks and errands.
Compare MobileHelp Packages
ClassicLearn more about Classic
Wired HomeLearn more about Wired Home
Mobile DuoLearn more about Mobile Duo
SmartLearn more about Smart
|Equipment Fee||Not required with active subscription||Not required with active subscription||Not required with active subscription||Not required with active subscription||Not required with active subscription||$349.95|
|Starting monitoring cost||$19.95/mo.||$24.95/mo.||$37.95/mo.||$41.95/mo.||$44.95/mo.||$24.95/mo.|
|Fall detection option||Yes||Yes||Yes||Yes||Yes||Yes|
MobileHelp Frequently Asked Questions
Do I need a smartphone to use MobileHelp?
Does MobileHelp require a long-term contract?
No. All of its services can be accessed with month-to-month subscription plans that can be cancelled at any time. For many packages, discounts are available if you switch to longer-term payment plans (monthly, semi-annually, or yearly).
Does MobileHelp require you to purchase the equipment up front?
No. With most packages, the equipment is included at no extra cost as long as you’re enrolled in an active monitoring subscription. The exception is the Smart package – with this option, you need to purchase the watch up front.