The basic idea behind medical alert systems doesn’t change much: The user has an in-home unit or portable help button that instantly connects them with a professional monitoring center, which in turn sends emergency help as necessary. Where Medical Guardian breaks away from the pack is its wide variety of device options, the quality of its user support, its expanded coverage area and its reputation amongst medical professionals and users alike.
Medical Guardian also has a flexible pricing structure. There’s no long-term contract required. Instead, you can get a month-to-month subscription that includes the essential equipment at no extra cost. If you opt into quarterly, semi-annual or annual payment plans, these are bundled with incentives like reduced daily costs and additional accessories.
What we like
Multiple options based on customer lifestyles
Landline and cellular options
Month-to-month payments for monitoring
What we don’t like
Activity detection not available with all home packages
This is the most cost effective package for in-home monitoring and assistance, starting at $29.95/mo. However, it requires an active landline telephone. The system comes with a base unit with two-way communication and a wearable help button, which you can expand with add-ons like wall-mounted or voice-activated help buttons, automatic fall detection pendants, and a lockbox to give emergency responders easy access to your home.
Good to know: the Classic Guardian base unit has a coverage range (the area in which your help buttons will work) of up to 1,300 feet radius – the largest in the industry.
This option is similar to the Classic package, but you don’t need a landline. The cellular base unit has a smaller range than the landline system, but its maximum range of 600 feet is still almost as large as two football fields. Starting price is $34.95/month; discounts and additional accessories are applied for longer-term contracts.
This high-tech medical monitoring system is a good match for people who want to live as independently as possible while still under the watchful eye of their loved ones. The Family Guardian package bundles a base unit with two-way communication, a wearable help button, and three safety sensors for installation around the home.
Once it’s set up, this system allows concerned family members and caregivers the ability to track the user’s movements through the Family Guardian mobile app’s notifications and daily reports. This way, they can tell whether or not their loved one is moving about their home and routine as usual while still granting them some autonomy and independence. Price starts at $79.95/month.
This is Medical Guardian’s entry-level mobile package, which includes a portable communication device so you can bring monitoring coverage with you wherever you go – the home, the neighborhood, or even in the car. Since the mobile base station has built-in GPS technology, it’s easier for help to find you. The built-in rechargeable battery lasts up to two days. Monthly cost starts at $49.95/mo. and includes a mobile device and wearable help button.
Mobile communication device with GPS technology, two-way communication and optional fall detection
This is similar to the Mobile Guardian package, but its central mobile device is even more technologically advanced. With the Active Guardian package, your portable all-in-one device packs in features: two-way communication, help button, GPS, WiFi location tracking (which can help find you when GPS can’t) and optional fall detection. It also has up to 5 days of battery life. Starting price is $39.95/mo. Wearable help button not included.
Mobile communication device with GPS and WiFi technology, two-way communication and optional fall detection
The Freedom Guardian is a senior-friendly smartwatch with 24/7 monitoring assistance and a built-in mobile phone. Active seniors will appreciate its mobility and functionality. Plus, it’s available in black or white with a bright, large color screen, so it’s less orthopedic-looking than a standard medical alert device. This modern esthetic can help seniors overcome any stigma they associate with wearing one. Service starts at $44.95/mo. There is also a $99 one-time device fee.
This unit is the hub of Medical Guardian’s in-home mobile alert systems. It has a help button and two-way communication for talking to the emergency operator, and it also carries the signals from your help button accessories. Connectivity (landline or wireless/cellular) and range depends on the package selected.
Mobile communication device
These are available in the Mobile or Active Guardian packages. With cellular connectivity, help button, two-way communication, GPS tracking and optional fall detection, they can be used at home, on the road or out in public. The higher-tier Active Guardian device also has WiFi location tracking, which is handy for areas like big buildings where GPS signals might not be able to reach.
Wearable help button
Medical Guardian offers neck pendants or wristbands with emergency help buttons. As long as you’re within range of the base station or mobile communication device, you can ask for help with just a tap.
Mobile App & Sensors
With the Family Guardian package, family members and caregivers can track the user’s at-home activity on a mobile app. The in-home sensors detect a user’s movements around the home so family members get activity reports and notifications, monitoring their daily life without intruding.
Freedom Guardian Watch
This smartwatch-meets-medical-alert is a top choice for active seniors. With a built-in mobile phone, it eliminates the need to have a cell phone. Plus, it has a rechargeable two-day battery, is available in black or white, and its interface is designed to be easy to use and senior-friendly.
Fall Alert Pendant
As a medical alert pendant you can easily wear around your neck, the Fall Alert Pendant automatically detects falls and alerts a monitoring specialist. This pendant is water-resistant so that it can be worn even in the shower.
Voice-Activated Wall Button
Medical Guardian’s Voice-Activated Wall Button allows you to request help by saying “Call Medical Guardian” twice or pulling on its cord.
The Medical Guardian Lockbox makes it easy for emergency medical responders or your contacts to access your home by allowing you to store your house key inside. This lockbox has weatherproof qualities, making it durable for outdoor use.
With a 2,000 ft. range, this wall-mounted button can wirelessly connect you with Medical Guardian’s monitoring center. It can be placed in areas of your home where you see most fit.
Medical Guardian has month-to-month, short-term contracts. Each month, you’ll pay for your monitoring fee. You’re free to cancel at any time.
Do I need a smartphone to use Medical Guardian?
No, a smartphone isn’t required to use any Medical Guardian package. However, if you have a Family Guardian package, caregivers will need a smartphone to access the accompanying mobile app and receive notifications about the user’s mobility.
What is Medical Guardian’s refund policy?
If you want to cancel your service with Medical Guardian, please call 1-(800)-313-1191 and step through their cancellation process as provided on their website. Once you have returned your equipment or signed your cancellation letter, you’ll receive a prorated refund for any unused service time.
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