What Sets LifeFone Apart?
LifeFone is a medical alert system provider that has been around since 1976, and over the years it’s developed a solid reputation and an expansive line of equipment. In addition to its in-home and cellular systems, it offers an in-home plus on-the-go all-inclusive unit for the most flexibility. Its caregiver tools and apps provide extra options such as medication reminders, GPS tracking and activity assurance.
What we like
- Flexible equipment options
- Provides extra tools to supplement medical alert system
- No contracts
What we don’t like
- Call monitoring center is not third-party recognized
- Automatic fall detection feature causes frequent false alarms
- Monthly payments increase with feature and service add-ons
Compare QMedic Packages
LifeFone At-Home and On-the-Go GPS PackageLearn more about LifeFone At-Home and On-the-Go GPS Package | LifeFone At-Home and On-the-Go GPS Voice-in-Necklace PackageLearn more about LifeFone At-Home and On-the-Go GPS Voice-in-Necklace Package | |||
|---|---|---|---|---|
| Monitoring starts at | $24.95/mo. | $30.95/mo. | $36.95/mo. | $39.95/mo. |
| Connectivity | Landline | Cellular | Cellular | Cellular |
| In-home or anywhere | In-home | In-home | Anywhere | Anywhere |
| GPS location tracking | Yes | Yes | Yes | Yes |
| 24/7 call center access | Yes | Yes | Yes | Yes |
| Fall detection option | Yes | No | No | Yes |
| Remote answering feature | No | No | No | Yes |
LifeFone Equipment and Features
LifeFone Fall Protection
LifeFone offers an automatic fall alert detection pendant, which senses when its wearer has fallen and automatically places an emergency call to the call center. Adding this pendant to your package increases your monthly rate by $5 to $10. The company admits that the sensor doesn’t pick up on all falls, and 95% of users experience up to four false alarms per month.
Lifefone Medical Alert Systems Frequently Asked Questions
Does LifeFone require a contract?
LifeFone does not require a contract that locks you into paying, but it has you sign a service agreement. If you choose to stop service, you can get a prorated refund for any amount pre-paid.
Do I need a smartphone to use LifeFone?
You don’t need a smartphone to use any of LifeFone’s hubs, because they connect via landline or LifeFone’s AT&T cellular coverage.
What is Lifefone’s refund policy?
LifeFone comes with a 30-day money-back guarantee from the time the product arrives. At this time, you can return it for any reason whatsoever.
Does health insurance cover LifeFone?
LifeFone is covered under Medicaid and some Medicare Advantage programs. Some private providers may cover LifeFone, so check with your provider.
