What Sets LifeFone Apart?
LifeFone is a medical alert system provider that has been around since 1976, and over the years it’s developed a solid reputation and an expansive line of equipment. In addition to its in-home and cellular systems, it offers an in-home plus on-the-go all-inclusive unit for the most flexibility. Its caregiver tools and apps provide extra options such as medication reminders, GPS tracking and activity assurance.
- Flexible equipment options
- Provides extra tools to supplement medical alert system
- No contracts
- Call monitoring center is not third-party recognized
- Automatic fall detection feature causes frequent false alarms
- Monthly payments increase with feature and service add-ons
Compare QMedic Packages
LifeFone At-Home Landline PackageLearn more
LifeFone At-Home Cellular PackageLearn more
LifeFone At-Home and On-the-Go GPS PackageLearn more
LifeFone At-Home and On-the-Go GPS Voice-in-Necklace PackageLearn more
Monitoring starts at
In-home or anywhere
GPS location tracking
24/7 call center access
Fall detection option
Remote answering feature
LifeFone Equipment and Features
Two-Way Voice Base
This two-way talk hub comes with the at-home landline and cellular packages. It connects the user with the emergency call center at the touch of a button. With this two-way talk base you also get the option to answer your phone remotely with the help button and talk using the base so you don’t need to get up.
Standard Wrist Band or Pendant
Users get the option between a wrist band or pendant, so they can choose whatever is more comfortable. This wearable device acts as a help button that enables seniors to place an emergency call from wherever they are. It’s water-resistant enough for use in the shower but it’s not fully waterproof and shouldn’t be submerged.
Mobile GPS Medical Alert System
The mobile GPS unit is a small wireless unit you take with you that comes with a two-way talk pendant. When you get the At-Home and On-the-Go package, you get the two-way voice base for your home and this mobile unit both included for at-home and out-of-home options.
This equipment comes only for an additional monthly fee and can only be used with the at-home and on-the-go GPS equipment package. It gives the user access to two-way call center communication at all times, so they can do more than just place an emergency call if something happens.
Fall Detection Pendant
For an extra $5 to $10/mo. added onto any package, you can get a fall detection pendant. It automatically places an emergency call when the sensor detects the user has fallen.
LifeFone Fall Protection
LifeFone offers an automatic fall alert detection pendant, which senses when its wearer has fallen and automatically places an emergency call to the call center. Adding this pendant to your package increases your monthly rate by $5 to $10. The company admits that the sensor doesn’t pick up on all falls, and 95% of users experience up to four false alarms per month.
Lifefone Medical Alert Systems Frequently Asked Questions
LifeFone does not require a contract that locks you into paying, but it has you sign a service agreement. If you choose to stop service, you can get a prorated refund for any amount pre-paid.
You don’t need a smartphone to use any of LifeFone’s hubs, because they connect via landline or LifeFone’s AT&T cellular coverage.
LifeFone comes with a 30-day money-back guarantee from the time the product arrives. At this time, you can return it for any reason whatsoever.
LifeFone is covered under Medicaid and some Medicare Advantage programs. Some private providers may cover LifeFone, so check with your provider.