Bay Alarm Medical

Bay Alarm Medical is an award-winning provider of medical alert systems that range from classic home devices to forward-thinking smart gadgets.
Updated Apr 15, 2021

What Sets Bay Alarm Medical Apart?

Bay Alarm Medical provides several medical alert solutions for older adults, people with limited mobility, or anyone who wants more reassurance that emergency help will be there when they need it. Whether you’re less active and spend more time at home, or you spend a significant amount on the road and out and about, Bay Alarm Medical has tailored solutions with 24/7 assistance at the push of a button.


  • 2019 CES Innovation Award Honoree
  • Complimentary monitoring for a spouse or family member
  • Offers a unique in-car medical alert device


  • Additional charge for cellular monitoring
  • Additional charge for fall detection

Top Bay Alarm Features

  • Help Buttons Have a 5-Year Battery Life

    Bay Alarm help buttons are configured so that you don’t have to recharge or replace them for up to 5 years.

  • Free Monitoring for a Spouse or Relative

    If you have a spouse or a family member who could also benefit from a medical alert system, Bay Alarm offers free monitoring.

  • Charms for Style

    Bay Alarm also allows you to choose from a selection of Bella Charms. Wear your help pendant with style.

Bay Alarm Medical Packages

  • In the Home

    Starting at

    Our Take

    If you’re looking for an entry-level in-home medical alert system, start here. This package includes an Emergency Response System that acts as your communication hub: Just press the help button to immediately trigger two-way communication with Bay Alarm’s emergency monitoring center. Also included is your choice of water resistant neck pendant or wristband help button, another way to call for help while you’re around the house. 


    In the Home Packages start at $19.95 per month without any equipment or activation fees. If you have a large home or limited mobility, you can add on wall-mounted help buttons and optional fall detection for an additional cost. The In the Home Package can connect to your home’s landline right out of the box. If you don’t have a landline, you can go with cellular connectivity for an additional $10 per month.

    Package Features

    • 24/7 monitoring
    • Landline connectivity or upgrade to cellular
    • In-home emergency response system
    • Neck pendant or wristband help button
    • Option to add on wall buttons, fall detection and/or lock-box
  • On the Road

    Starting at

    Our Take

    Bay Alarm’s In the Car Package helps alleviate some of the concerns around driving as a senior citizen or someone with a medical condition. The provider teamed up with the company Splitsecnd to create a device that extends 24/7 medical alert monitoring to your car. It’s a portable device small enough to plug into a standard car charger, and it brings push-button emergency assistance and automatic vehicle crash detection right to your dashboard. Pricing starts at $29.95 per month.

    Package Features

    • 24/7 monitoring
    • Cellular connectivity
    • Splitsecnd medical alert device with GPS location tracking and automatic crash detection
    • Option to bundle with in-home and wearable alerts like smart watches, for additional fee
  • Bay Alarm On the Go

    Starting at

    Our Take

    Bay Alarm’s On the Go Package centers around its 4G LTE Mobile Help Button. This nifty water resistant device has a built-in cellular connection and GPS monitoring. If you wear it around your neck or keep it in your pocket, you will have push-button access to Bay Alarm’s monitoring centers, and your family or caregivers will have the option to check in on your whereabouts through the mobile app. This has obvious benefits for seniors, but it also represents a solid screen-free safety device for young kids. Monthly fees start at $39.95 per month, but caregiver mobile app access, automatic fall detection and any additional devices all increase your monthly bill.

    Package Features

    • 24/7 monitoring
    • Cellular connectivity
    • 4G LTE GPS Mobile Button
    • Option to add SOS smart watch

Bay Alarm Medical Equipment & Features

  • Bay Alarm Emergency Response Station

    Bay Alarm Medical Emergency Response base stations are available with either landline or cellular connectivity. Either option includes two-way communication, allowing you to contact an emergency operator with the push of a button.

  • Bay Alarm Mobile Button

    Bay Alarm’s Mobile Button is like a portable version of the base station, plus a few more features to suit an on-the-go lifestyle. This water-resistant pocket device features two-way communication, cellular connectivity and GPS location tracking, to help you be more confident that help will always find you. For an added charge, caregivers can follow along with your movements on the Bay Alarm mobile app. You can also add automatic fall detection monitoring to this device.

  • Splitsecnd Vehicle Plug-in

    The Splitsecnd vehicle plug-in is an innovative device that extends medical alert monitoring to your car. Simply plug it into the car charger and you’ll be able to speak to an emergency operator on demand. The plug-in also has smart vehicle crash detection so that an alert is automatically sent to the emergency monitoring center, even if you can’t push the button yourself. This device was a 2019 CES Innovation Awards honoree.

  • Bay Alarm Neck Pendant or Wristband

    Get access to 24/7 assistance with the Bay Alarm help button pendant/wristband. At the push of a button, you’ll be connected with an emergency response operator. This device comes with the in-home medical alert system and will function within 1000 ft. of the emergency response system.

  • Bella Charms

    Bay Alarm makes it easy to stay safe and have a little style with Bella Charms. These charms are made to wear over your neck pendant’s help button, and can easily be snapped on. The charms and pendant together are lightweight, weighing not more than 2 ounces when worn around your neck. The Bella Charms are also waterproof so they can be worn while showering. Charms can be purchased at $27.95/ea.

  • Bay Alarm Wall Button

    Request for help from almost any location with a wall button. This button can be placed in your bathroom, bedroom, kitchen, and any other location in your home where you feel may be hazardous. These buttons make it easy to get in touch with a monitoring specialist for assistance. A single button can be purchased for $3/mo. or $10/mo. for a pack of four.

  • Bay Alarm Lockbox

    Give emergency responders easier access by having a lockbox. This device allows you to store a copy of your house key, and it can only be retrieved by a PIN code that you set. This prevents emergency responders from having to break into a window or a door to provide assistance. A lockbox can be purchased at $39.95/ea.

  • Bay Alarm Vial of Life

    Have your information set in a location where it can be easily accessed during emergencies with the Vial Life kit. This kit comes with a medical information sheet, protection cover, and a magnetic strip for easy placement on surfaces like your refrigerator. This kit comes free with new Bay Alarm medical alert subscriptions. Each additional kit costs $8.95.

Compare Bay Alarm Packages

In the Home

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Bay Alarm On the Go

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On the Road

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Monitoring starts at
$19.95/mo. $24.95/mo.$29.95/mo.
Landline or cellular CellularCellular
In-home or anywhere
GPS tracking
Fall detection option
Additional $10/mo. Additional $10/mo.N/A

Bay Alarm Protection Plan Warranty

Bay Alarm provides a warranty plan to help you protect your medical alert devices in the case of natural disasters or power surges. Events like lightning or flooding can damage your equipment, but this plan a one-time replacement of your base station or mobile device per year. If you lose medical alert accessories or they become damaged, this plan will cover up to 50% of the item’s cost. Additionally, you’ll receive a 600 Joule surge suppressor that can be used with your equipment. The Bay Alarm Protection Plan costs $5/mo. and can cover up to $300 worth in value.

Bay Alarm Frequently Asked Questions

Home Security Experts

Safety Team

The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.

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