Bay Alarm Medical

Bay Alarm Medical is an award-winning provider of medical alert systems that range from classic home devices to forward-thinking smart gadgets.

What Sets Bay Alarm Medical Apart?

Bay Alarm Medical provides several medical alert solutions for older adults, people with limited mobility, or anyone who wants more reassurance that emergency help will be there when they need it. Whether you’re less active and spend more time at home, or you spend a significant amount on the road and out and about, Bay Alarm Medical has tailored solutions with 24/7 assistance at the push of a button.


What we like

  • Complimentary spouse monitoring

  • 2019 CES Innovation Award Honoree

  • Many packages and devices

What we don’t like

  • Additional cost to add cellular monitoring

  • Additional cost for fall detection

  • Relatively expensive

Bay Alarm Medical Packages

In the Home

Starting at $19.95/mo

Our take

If you’re looking for an entry-level in-home medical alert system, start here. This package includes an Emergency Response System that acts as your communication hub: Just press the help button to immediately trigger two-way communication with Bay Alarm’s emergency monitoring center. Also included is your choice of water resistant neck pendant or wristband help button, another way to call for help while you’re around the house. 


In the Home Packages start at $19.95 per month without any equipment or activation fees. If you have a large home or limited mobility, you can add on wall-mounted help buttons and optional fall detection for an additional cost. The In the Home Package can connect to your home’s landline right out of the box. If you don’t have a landline, you can go with cellular connectivity for an additional $10 per month.

Package Features

  • 24/7 monitoring
  • Landline connectivity or upgrade to cellular
  • In-home emergency response system
  • Neck pendant or wristband help button
  • Option to add on wall buttons, fall detection and/or lock-box

On the Road

Starting at $29.95/mo

Our take

Bay Alarm’s In the Car Package helps alleviate some of the concerns around driving as a senior citizen or someone with a medical condition. The provider teamed up with the company Splitsecnd to create a device that extends 24/7 medical alert monitoring to your car. It’s a portable device small enough to plug into a standard car charger, and it brings push-button emergency assistance and automatic vehicle crash detection right to your dashboard. Pricing starts at $29.95 per month.

Package Features

  • 24/7 monitoring
  • Cellular connectivity
  • Splitsecnd medical alert device with GPS location tracking and automatic crash detection
  • Option to bundle with in-home and wearable alerts for additional fee

On the Go

Starting at $24.95/mo

Our take

Bay Alarm’s On the Go Package centers around its 4G LTE Mobile Help Button. This nifty water resistant device has a built-in cellular connection and GPS monitoring. If you wear it around your neck or keep it in your pocket, you will have push-button access to Bay Alarm’s monitoring centers, and your family or caregivers will have the option to check in on your whereabouts through the mobile app. This has obvious benefits for seniors, but it also represents a solid screen-free safety device for young kids. Monthly fees start at $39.95 per month, but caregiver mobile app access, automatic fall detection and any additional devices all increase your monthly bill.

Package Features

  • 24/7 monitoring
  • Cellular connectivity
  • 4G LTE GPS Mobile Button
  • Option to add mobile app access, fall detection and in-home devices

Bay Alarm Medical Equipment & Features

Compare Bay Alarm Packages

Starting Monthly Cost $19.95/mo. $29.95/mo. $39.95/mo.
Connectivity Landline or cellular Cellular Cellular
GPS tracking with optional caregiver app No Yes Yes
24/7 monitoring Yes Yes Yes
Fall detection option Yes Yes Yes

Frequently Asked Questions about Bay Alarm

Do I need a smartphone to use Bay Alarm Medical?

No, a smartphone isn’t required to use Bay Alarm Medical. Simply use each system’s devices to get assistance for emergencies. Each one has its own wireless or landline connection to communicate with the monitoring center. However, if you have a device with GPS location tracking, friends and family members will need a smartphone to track your location on the Bay Alarm Medical app.

Does Bay Alarm Medical require a long-term contract?

No. All of its services can be accessed with month-to-month subscription plans that can be cancelled at any time. For many packages, discounts are available if you switch to semi-annual payment plans, or if you bundle multiple packages and devices.

Does Bay Alarm Medical require you to purchase equipment up front?

When you purchase a specific Bay Alarm Medical package, the equipment is included at no extra cost as long as you’re enrolled in an active monitoring subscription. However, there may be an up-front charge for add-on devices and services.

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Researched by the

Safety Team

The Safety Team is a group of experts that handle provider research, product reviews and recalls to make your home safety and security search as easy as 1-2-3.