Bay Alarm Medical provides several medical alert solutions for older adults, people with limited mobility, or anyone who wants more reassurance that emergency help will be there when they need it. Whether you’re less active and spend more time at home, or you spend a significant amount on the road and out and about, Bay Alarm Medical has tailored solutions with 24/7 assistance at the push of a button.
What we like
2019 CES Innovation Award Honoree
Complimentary monitoring for a spouse or family member
If you’re looking for an entry-level in-home medical alert system, start here. This package includes an Emergency Response System that acts as your communication hub: Just press the help button to immediately trigger two-way communication with Bay Alarm’s emergency monitoring center. Also included is your choice of water resistant neck pendant or wristband help button, another way to call for help while you’re around the house.
In the Home Packages start at $19.95 per month without any equipment or activation fees. If you have a large home or limited mobility, you can add on wall-mounted help buttons and optional fall detection for an additional cost. The In the Home Package can connect to your home’s landline right out of the box. If you don’t have a landline, you can go with cellular connectivity for an additional $10 per month.
Landline connectivity or upgrade to cellular
In-home emergency response system
Neck pendant or wristband help button
Option to add on wall buttons, fall detection and/or lock-box
Bay Alarm’s In the Car Package helps alleviate some of the concerns around driving as a senior citizen or someone with a medical condition. The provider teamed up with the company Splitsecnd to create a device that extends 24/7 medical alert monitoring to your car. It’s a portable device small enough to plug into a standard car charger, and it brings push-button emergency assistance and automatic vehicle crash detection right to your dashboard. Pricing starts at $29.95 per month.
Splitsecnd medical alert device with GPS location tracking and automatic crash detection
Option to bundle with in-home and wearable alerts for additional fee
Bay Alarm’s On the Go Package centers around its 4G LTE Mobile Help Button. This nifty water resistant device has a built-in cellular connection and GPS monitoring. If you wear it around your neck or keep it in your pocket, you will have push-button access to Bay Alarm’s monitoring centers, and your family or caregivers will have the option to check in on your whereabouts through the mobile app. This has obvious benefits for seniors, but it also represents a solid screen-free safety device for young kids. Monthly fees start at $39.95 per month, but caregiver mobile app access, automatic fall detection and any additional devices all increase your monthly bill.
4G LTE GPS Mobile Button
Option to add mobile app access, fall detection and in-home devices
Bay Alarm Medical Emergency Response base stations are available with either landline or cellular connectivity. Either option includes two-way communication, allowing you to contact an emergency operator with the push of a button.
Bay Alarm Mobile Button
Bay Alarm’s Mobile Button is like a portable version of the base station, plus a few more features to suit an on-the-go lifestyle. This water-resistant pocket device features two-way communication, cellular connectivity and GPS location tracking, to help you be more confident that help will always find you. For an added charge, caregivers can follow along with your movements on the Bay Alarm mobile app. You can also add automatic fall detection monitoring to this device.
Splitsecnd Vehicle Plug-in
The Splitsecnd vehicle plug-in is an innovative device that extends medical alert monitoring to your car. Simply plug it into the car charger and you’ll be able to speak to an emergency operator on demand. The plug-in also has smart vehicle crash detection so that an alert is automatically sent to the emergency monitoring center, even if you can’t push the button yourself. This device was a 2019 CES Innovation Awards honoree.
Bay Alarm Neck Pendant or Wristband
Get access to 24/7 assistance with the Bay Alarm help button pendant/wristband. At the push of a button, you’ll be connected with an emergency response operator. This device comes with the in-home medical alert system and will function within 1000 ft. of the emergency response system.
Bay Alarm makes it easy to stay safe and have a little style with Bella Charms. These charms are made to wear over your neck pendant’s help button, and can easily be snapped on. The charms and pendant together are lightweight, weighing not more than 2 ounces when worn around your neck. The Bella Charms are also waterproof so they can be worn while showering. Charms can be purchased at $27.95/ea.
Bay Alarm Wall Button
Request for help from almost any location with a wall button. This button can be placed in your bathroom, bedroom, kitchen, and any other location in your home where you feel may be hazardous. These buttons make it easy to get in touch with a monitoring specialist for assistance. A single button can be purchased for $3/mo. or $10/mo. for a pack of four.
Bay Alarm Lockbox
Give emergency responders easier access by having a lockbox. This device allows you to store a copy of your house key, and it can only be retrieved by a PIN code that you set. This prevents emergency responders from having to break into a window or a door to provide assistance. A lockbox can be purchased at $39.95/ea.
Bay Alarm Vial of Life
Have your information set in a location where it can be easily accessed during emergencies with the Vial Life kit. This kit comes with a medical information sheet, protection cover, and a magnetic strip for easy placement on surfaces like your refrigerator. This kit comes free with new Bay Alarm medical alert subscriptions. Each additional kit costs $8.95.
Bay Alarm provides a warranty plan to help you protect your medical alert devices in the case of natural disasters or power surges. Events like lightning or flooding can damage your equipment, but this plan a one-time replacement of your base station or mobile device per year. If you lose medical alert accessories or they become damaged, this plan will cover up to 50% of the item’s cost. Additionally, you’ll receive a 600 Joule surge suppressor that can be used with your equipment. The Bay Alarm Protection Plan costs $5/mo. and can cover up to $300 worth in value.
Bay Alarm does not require a long-term contract for its service. You’ll only be responsible for covering the cost of monitoring on a month-to-month basis.
What is Bay Alarm’s refund policy?
Bay Alarm has a 30-day refund policy. If you cancel beyond your first 30 days, you may be able to receive a refund for unused time of your service. For more details, please review Bay Alarm’s frequently asked questions.
Will I have to purchase any Bay Alarm equipment upfront?
No, you do not have to purchase any Bay Alarm equipment upfront. The equipment is free—you’ll only need to cover the cost of your monthly monitoring.
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