Alert1 has been operating for over 30 years, providing seniors and other vulnerable customers with protection through medical monitoring services. This traditional brand gained its position as an industry leader through the reliability of its medical alert devices and response system.
What Sets Alert1 Apart?
Seniors across all 50 states have access to coverage from Alert1, a consistently top-ranked medical alert brand. The company demonstrates a commitment to customer safety and convenience. This is demonstrated by its free two-day shipping policy, as well as its support of over 190 languages. The latter gives multilingual seniors and family members peace of mind knowing that they can easily communicate with responders in stressful situations.
Alert1 has gained a lot of recognition for its exemplary service. In 2018 it won the Excellence in Modern Senior Yearly (EMSY) award, and it has an A rating with the Better Business Bureau. Staffing at Alert1 is exceptional. Not only is it Thayer Certified as a Safe & Fair workplace, it also gives responders extensive training to handle any safety situation customers may face. This has earned the company TMA Five Diamond certification from The Monitoring Association.
Please note that BBB ratings, plans, pricing, and other details can change without our knowledge. Details accurate as of May 6, 2020.
What we like
- Highly trained responders
- Multilingual support
- Flexible billing and no contracts
What we don’t like
- No smart device integration
- Fall detection costs extra
- No speakers on home wearable devices
Alert1 Packages
- 24-hour backup battery
- Waterproof wearables
- Up to 600-foot range
- Automatic fall detection
- Waterproof wearables
- Up to 400-foot range
- 30-day battery life
- Waterproof
- Wear on neck or belt
- Automatic fall detection
- 30-day battery life
- Wear on neck or belt
- Automatic fall detection
- Waterproof wearables
- Home and mobile coverage
Our take
The Alert1 Home Medical Alert system is the basic choice for home coverage. It comes with your choice of a wristband or necklace wearable button. The buttons can be worn in the shower and within 600 feet of the base station. A 24-hour backup battery is included in the base station, which features two-way talk and requires a landline.
Package Features
Our take
This package adds on to the standard home system with a wearable fall detection device. This wearable automatically detects most falls, and works within 400 feet of the base station, and works on a landline or T-mobile network.
Package Features
Our take
This is Alert1’s standard portable monitoring package. It provides you with a wearable button that is equipped with a two-way speaker and a 30-day battery. The device works on a cellular connection via the Verizon network.
Package Features
Our take
This plan adds fall detection to Alert 1’s mobile package. Their network combines Wi-Fi, cellular and GPS data to identify your location after you’ve pressed the button or a fall has been detected. It uses AT&T and Verizon networks.
Package Features
Our take
This package combines the features of both Alert1’s Home and On-the-Go plans with fall detection. The system uses landline and AT&T networks.
Package Features
Compare Alert1 Packages
| Monthly monitoring starting price | $16.95/mo. | $27.95/mo. | $33.95/mo. | $43.95/mo. | $49.95/mo. |
|---|---|---|---|---|---|
| 24/7 monitoring | Yes | Yes | Yes | Yes | Yes |
| Connectivity | Landline | Landline & Cellular | Cellular | Cellular | Landline & Cellular |
| In-home or anywhere | In-home | In-home | Anywhere | Anywhere | Both |
| Location tracking | No | No | Yes | Yes | Yes |
| Fall detection option | No | Included | No | Included | Included |
| Equipment protection | Paid option | Paid option | Paid option | Paid option |
Alert1 Medical Equipment & Features
Alert1 Monthly Costs
Alert1 pricing ranges from $16.95 to $61.95/mo., depending on package options and billing terms. The lowest prices are available with 36-month agreements. Deals are available for spouses or partners of the same household.
Alert1 Fall Protection
Fall protection is included in three of Alert1’s plans and costs an additional $10–$11/mo.
Alert1 Frequently Asked Questions
Does Alert1 require a contract?
Alert1 doesn’t require contracts, but you can get the best pricing on a 36-month contract.
Do I need a smartphone to use Alert1?
No. Alert1 does not have smartphone integrations.
What is Alert1’s refund policy?
Alert1 provides a 30-day no-risk trial.
Does health insurance cover Alert1?
Alert1 doesn’t accept any insurer for payment. Check with your provider to see if your plan will reimburse medical alert system costs.
