Alert1 has been operating for over 30 years, providing seniors and other vulnerable customers with protection through medical monitoring services. This traditional brand gained its position as an industry leader through the reliability of its medical alert devices and response system.
Seniors across all 50 states have access to coverage from Alert1, a consistently top-ranked medical alert brand. The company demonstrates a commitment to customer safety and convenience. This is demonstrated by its free two-day shipping policy, as well as its support of over 190 languages. The latter gives multilingual seniors and family members peace of mind knowing that they can easily communicate with responders in stressful situations.
Alert1 has gained a lot of recognition for its exemplary service. In 2018 it won the Excellence in Modern Senior Yearly (EMSY) award, and it has an A rating with the Better Business Bureau. Staffing at Alert1 is exceptional. Not only is it Thayer Certified as a Safe & Fair workplace, it also gives responders extensive training to handle any safety situation customers may face. This has earned the company TMA Five Diamond certification from The Monitoring Association.
Please note that BBB ratings, plans, pricing, and other details can change without our knowledge. Details accurate as of May 6, 2020.
Alert1’s Kelsi mobile devices lead the industry with their month-long battery life. This beats many other systems, whose batteries often last only a few days at most.
Custom emergency call list
Instead of connecting directly to emergency services, you also have the option to have Alert1 call a family member, friend or caretaker. Responders will stay live on the system’s speaker until help has arrived.
Redundant Nationwide Monitoring
Covered by two command centers based in the U.S., Alert1’s response team is able to provide quickly accessible, 24/7 monitoring no matter what state you live in.
The Alert1 Home Medical Alert system is the basic choice for home coverage. It comes with your choice of a wristband or necklace wearable button. The buttons can be worn in the shower and within 600 feet of the base station. A 24-hour backup battery is included in the base station, which features two-way talk and requires a landline.
This package adds on to the standard home system with a wearable fall detection device. This wearable automatically detects most falls, and works within 400 feet of the base station, and works on a landline or T-mobile network.
This is Alert1’s standard portable monitoring package. It provides you with a wearable button that is equipped with a two-way speaker and a 30-day battery. The device works on a cellular connection via the Verizon network.
This plan adds fall detection to Alert 1’s mobile package. Their network combines Wi-Fi, cellular and GPS data to identify your location after you’ve pressed the button or a fall has been detected. It uses AT&T and Verizon networks.
Alert1 pricing ranges from $16.95 to $61.95/mo., depending on package options and billing terms. The lowest prices are available with 36-month agreements. Deals are available for spouses or partners of the same household.