Alert1 Medical Alert Systems

Alert1 has been operating for over 30 years, providing seniors and other vulnerable customers with protection through medical monitoring services. This traditional brand gained its position as an industry leader through the reliability of its medical alert devices and response system. 

What Sets Alert1 Apart?

What Sets Alert1 Apart?

Seniors across all 50 states have access to coverage from Alert1, a consistently top-ranked medical alert brand. The company demonstrates a commitment to customer safety and convenience. This is demonstrated by its free two-day shipping policy, as well as its support of over 190 languages. The latter gives multilingual seniors and family members peace of mind knowing that they can easily communicate with responders in stressful situations. 

Alert1 has gained a lot of recognition for its exemplary service. In 2018 it won the Excellence in Modern Senior Yearly (EMSY) award, and it has an A rating with the Better Business Bureau. Staffing at Alert1 is exceptional. Not only is it Thayer Certified as a Safe & Fair workplace, it also gives responders extensive training to handle any safety situation customers may face. This has earned the company TMA Five Diamond certification from The Monitoring Association. 

Please note that BBB ratings, plans, pricing, and other details can change without our knowledge. Details accurate as of May 6, 2020.

Pros

  • Highly trained responders
  • Multilingual support
  • Flexible billing and no contracts

Cons

  • No smart device integration
  • Fall detection costs extra
  • No speakers on home wearable devices
Top Alert1 Features

Top Alert1 Features

  • 30-day battery life for mobile devices

    Alert1’s Kelsi mobile devices lead the industry with their month-long battery life. This beats many other systems, whose batteries often last only a few days at most. 

  • Custom emergency call list

    Instead of connecting directly to emergency services, you also have the option to have Alert1 call a family member, friend or caretaker. Responders will stay live on the system’s speaker until help has arrived. 

  • Redundant Nationwide Monitoring

    Covered by two command centers based in the U.S., Alert1’s response team is able to provide quickly accessible, 24/7 monitoring no matter what state you live in. 

Alert1 Packages

Alert1 Packages

    Home

    Starting at $16.95/mo

    Our take

    The Alert1 Home Medical Alert system is the basic choice for home coverage. It comes with your choice of a wristband or necklace wearable button. The buttons can be worn in the shower and within 600 feet of the base station. A 24-hour backup battery is included in the base station, which features two-way talk and requires a landline.

    Package Features

    • 24-hour backup battery
    • Waterproof wearables
    • Up to 600-foot range

    Home Fall Detection

    Starting at $27.95/mo

    Our take

    This package adds on to the standard home system with a wearable fall detection device. This wearable automatically detects most falls, and works within 400 feet of the base station, and works on a landline or T-mobile network. 

    Package Features

    • Automatic fall detection
    • Waterproof wearables
    • Up to 400-foot range

    On-the-Go

    Starting at $33.95/mo

    Our take

    This is Alert1’s standard portable monitoring package. It provides you with a wearable button that is equipped with a two-way speaker and a 30-day battery. The device works on a cellular connection via the Verizon network. 

    Package Features

    • 30-day battery life
    • Waterproof
    • Wear on neck or belt

    On-the-Go Fall Detection

    Starting at $43.95/mo

    Our take

    This plan adds fall detection to Alert 1’s mobile package. Their network combines Wi-Fi, cellular and GPS data to identify your location after you’ve pressed the button or a fall has been detected. It uses AT&T and Verizon networks. 

    Package Features

    • Automatic fall detection
    • 30-day battery life
    • Wear on neck or belt

    On-the-Go + Home Fall Detection

    Starting at $49.95 /mo

    Our take

    This package combines the features of both Alert1’s Home and On-the-Go plans with fall detection. The system uses landline and AT&T networks. 

    Package Features

    • Automatic fall detection
    • Waterproof wearables
    • Home and mobile coverage

Compare Alert1 Packages

Monthly monitoring starting price $16.95/mo. $27.95/mo. $33.95/mo. $43.95/mo. $49.95/mo.
24/7 monitoring Yes Yes Yes Yes Yes
Connectivity Landline Landline & Cellular Cellular Cellular Landline & Cellular
In-home or anywhere In-home In-home Anywhere Anywhere Both
Location tracking No No Yes Yes Yes
Fall detection option No Included No Included Included
Equipment protection Paid option Paid option Paid option Paid option
Alert1 Medical Equipment & Features

Alert1 Medical Equipment & Features

Alert1 Monthly Costs

Alert1 Monthly Costs

Alert1 pricing ranges from $16.95 to $61.95/mo., depending on package options and billing terms. The lowest prices are available with 36-month agreements. Deals are available for spouses or partners of the same household. 

Alert1 Fall Protection

Alert1 Fall Protection

Fall protection is included in three of Alert1’s plans and costs an additional $10–$11/mo.

Alert1 Frequently Asked Questions

Alert1 Frequently Asked Questions

Does Alert1 require a contract?

Alert1 doesn’t require contracts, but you can get the best pricing on a 36-month contract.

Do I need a smartphone to use Alert1?

No. Alert1 does not have smartphone integrations.

What is Alert1’s refund policy?

Alert1 provides a 30-day no-risk trial. 

Does health insurance cover Alert1?

Alert1 doesn’t accept any insurer for payment. Check with your provider to see if your plan will reimburse medical alert system costs.


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