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Best for Money-Back Guarantee

ADT Home Security

Starting at $45.99

8.3 out of 10

Best features

  • 6-month money-back guarantee
  • $500 theft protection guarantee
  • High-quality equipment

Southeastern Provider

CPI Security

Starting at $29.99

7.4 out of 10

Best features

  • Month-to-month contract option
  • Can use existing equipment
  • Intelligent video notifications

Best for Smart Homes

Vivint Security

Starting at $29.99

7.7 out of 10

Best features

  • Month-to-month contract option if equipment is purchased up front
  • Backup battery included with the Sky Control panel
  • Extensive equipment features, including Vivint Car Guard

Best Overall

SimpliSafe Security

Starting at $14.99

9.3 out of 10

Best features

  • Inexpensive professional monitoring
  • Wireless equipment
  • Cellular monitoring
  • Free self-monitoring

Best for Customer Service

Frontpoint Security

Starting at $44.99

7.6 out of 10

Best features

  • No lengthy contracts
  • Excellent customer service
  • Variety of equipment to choose from
Compare Top Providers

Compare Top Providers

CPI Security

Learn more about

SimpliSafe Security

Learn more about
Pro. monitoring starts at $45.99/mo. $29.99/mo. $29.99/mo. $14.99/mo. $44.99/mo.
Installation Professional Professional Professional DIY or Professional DIY
Contract 36 months 39 or 60 month agreement 42-60 mos. or pay for equipment in full None None
Smart home compatibility Yes Yes Yes Yes Yes
Video surveillance Yes Yes Yes Yes Yes
Warranty Option to extend limited warranty Not specified 120-day equipment warranty 3-year limited equipment warranty 3-year limited equipment warranty
About Durham, NC

About Durham, NC

Known as the “City of Medicine,” Durham is home to North Carolina’s Research Triangle Park in the southeast part of the city, as well as the famous Duke University and its Blue Devils. The Eno River borders Durham’s north side, with Eno River State Park offering hiking, camping, boating and fishing opportunities for Durham’s 278,993 residents and visitors. The 22-mile American Tobacco Trail is another big draw for hikers, with its northern trailhead ending right in downtown Durham across from the Durham Bulls Athletic Park. Families enjoy spending time in Durham Central Park, where kids can try the halfpipe at the skate park and parents can shop at the Durham Farmers’ Market. But no matter what it is that brings you to this vibrant city, we can help you find a home security system that’s right for Durham, NC.

Durham Crime Statistics

Durham Crime Statistics

According to Neighborhood Scout crime statistics, Durham is only safer than about 6% of cities in the United States. Its property crime rate is higher than that of North Carolina as a whole. Compared to the rest of the U.S., Durham’s property crime rates are more than double the national average for burglary, and not quite double the national average for theft. For Durham in 2018, the FBI reported

  • 6,688 incidents of larceny-theft
  • 2,238 incidents of burglary
  • 1,125 incidents of aggravated assault
  • 829 incidents of motor vehicle theft
  • 723 incidents of robbery
Durham Spotlight: CPI Security Systems — Local Security Provider

Durham Spotlight: CPI Security Systems — Local Security Provider

CPI Security Systems is the largest privately-owned home security company in the Southeast region of the U.S., serving customers throughout North Carolina, South Carolina, Tennessee, Georgia, Florida, Maryland, Alabama and Virginia. CPI runs its own award-winning monitoring center and uses video alarm verification to help police assist in alarm events (for customers with video surveillance). The Better Business Bureau gives CPI an A+ rating, and customers give it an average of four out of five stars. 

CPI home security services start at $29.99 a month for monitoring, with two wireless packages to choose from and the ability to customize your own package. The inTouch Essentials is the most basic package, with a control panel, three door and window sensors, one motion detector, and inTouch mobile app access. The inTouch Essentials Plus comes with a SmartHub panel for smart home devices and live video viewing, and also adds a fire communicator to the items included in the basic package. Fees for installation and monitoring vary; you’ll need to contact CPI directly for a quote. CPI’s contracts are optional, but if you want month-to-month monitoring, you’ll have to pay for your equipment up front. 

  1. Southeastern Provider

    CPI Security

    Our rating 7.4

    Starting at $29.99/mo

    Our take

    CPI offers a wide array of equipment packages, award-winning professional monitoring and the personalized customer support you want from a local company. Month-to-month plans are available with an upfront equipment purchase, and all CPI systems are cellular-based.

    Recommended Plan: inTouch Edge features the most of CPI’s intelligent video alert notification cameras, as well as fire detection and full security features.

    What we like

    • Month-to-month contract option
    • Can use existing equipment
    • Intelligent video notifications

    What we don’t like

    • Contract is required if equipment is not purchased upfront
    • Must call to find out specific pricing
    • No DIY installation option
  2. Best for Money-Back Guarantee

    ADT Home Security

    Our rating 8.3

    Starting at $45.99/mo

    Our Take on ADT Home Security

    ADT is a well-recognized name in the home security business thanks to its top-notch equipment, award-winning monitoring centers and commitment to customer service. For people who feel like you get what you pay for, it’s hard to beat ADT.

    ADT prefers to provide a brief consultation before quoting a custom package. Contact ADT to get started.

     

    Recommended Plan
    ADT’s Video Lite Plan is nothing minor — you’ll get motion detection, smart home capabilities, and video surveillance. Equipment starts at $599. Professional monitoring starts at $54.99 per month.

    Pros

    • 6-month money-back guarantee
    • $500 theft protection guarantee
    • High-quality equipment

    Cons

    • Must pay for an extended warranty
    • Lengthy contracts
    • More expensive than competitors
  3. Best for Smart Homes

    Vivint Security

    Our rating 7.7

    Starting at $29.99/mo

    Our Take on Vivint Home Security

    Vivint really shines when it comes to equipment. Perhaps no other provider has such an extensive catalog, which makes it an excellent provider for those who plan to install new equipment over time.

     

    Recommended Plan

    Vivint’s Smart Home Service is our recommended plan because it unlocks a larger selection of smart home devices, as well as video monitoring.

    Pros

    • Month-to-month contract option if equipment is purchased up front
    • Backup battery included with the Sky Control panel
    • Extensive equipment features, including Vivint Car Guard

    Cons

    • Long contract if equipment is financed
    • Installation can take 3-4 hours
    • Short (120-day) equipment warranty and service guarantee (unless you purchase Premium)
    • Short (3-day) trial period
  4. Best Overall

    SimpliSafe Security

    Our rating 9.3

    Starting at $14.99/mo

    Our Take on SimpliSafe Home Security

    Keep those pesky burglars away with a SimpliSafe security system. Choose from a range of packages and equipment, and get inexpensive professional monitoring.

     

    Recommended Plan
    We recommend The Barrington if you’re interested in SimpliSafe. This package combines intrusion detection and video surveillance. Equipment starts at $388.93. Professional monitoring starts at $14.99 per month. Self-monitoring is free.

    Pros

    • Inexpensive professional monitoring
    • Wireless equipment
    • Cellular monitoring
    • Free self-monitoring

    Cons

    • Mobile alerts not available in the basic monitoring plan
    • No selection of smart home devices
    • Smart home capabilities not available in basic monitoring plan
    • Research SimpliSafe
  5. Best for Customer Service

    Frontpoint Security

    Our rating 7.6

    Starting at $44.99/mo

    Our Take on Frontpoint Home Security

    Frontpoint recently changed its billing model to month-to-month contracts, which we believe shows that the company strives to stay on top of industry trends and cares about customer service. We also appreciate that Frontpoint’s equipment is compatible with the major smart home hubs.

     

    Recommended Plan

    Our recommended Frontpoint plan is the Safe Home Starter equipment package combined with the Ultimate monitoring plan, which will give you access to a smartphone app for monitoring your security devices.

    Pros

    • No lengthy contracts
    • Excellent customer service
    • Variety of equipment to choose from

    Cons

    • Monitoring fees are relatively expensive
    • Short (30 days) trial period
    • No professional installation option

Best Home Security Systems of 2020

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Other Local Home Security Providers for Durham

Other Local Home Security Providers for Durham

If you prefer to shop local for your home security needs, here are a few more of our top picks for home security systems in the Durham area. 

  • Triangle Security: Rather than using salespeople to help you choose the devices you need, Triangle Security uses its trained installation technicians for your home security system consultation.
  • Alarm Man of NC: Alarm Man of NC is a family-owned business with no long-term contracts and a one-year warranty on all parts and labor. 
  • First Security Service Inc.: Founded in 1988, First Security Service takes pride in keeping up with the latest home security technology and offers smart devices by Honeywell and other leading security brands.
  • Iwatch Security: Located in nearby Raleigh, Iwatch installs home security systems ranging in size from small apartments to large homes and gets most of its business from positive client reviews.
Surrounding Areas For Durham

Surrounding Areas For Durham

Durham home security providers also provide service to the following areas around Durham:

  • Chapel Hill, NC
  • Hillsborough, NC
  • Morrisville, NC
  • Cary, NC
  • Apex, NC
  • Wake Forest, NC
  • Holly Springs, NC
  • Garner, NC
  • Raleigh, NC
Factors to Consider When Buying a Home Security System

Factors to Consider When Buying a Home Security System

  • Price & Contracts

    Are you looking to pay for your equipment upfront or finance over a period of time? You’ll also need to decide whether you want to commit to a contract or have the freedom to cancel your provider’s service without penalty.

  • Monitoring

    Choose between 24/7 professional monitoring or self monitoring. Both have its perks – with professional monitoring, a specialist is available around the clock to help, and with self monitoring, you’ll be in charge and can avoid a monthly fee.

  • Installation

    Want a professional to install your security system for you, or would you rather install it on your own? Most providers either require professional installation, DIY installation, or offer a choice of both.

Common Home Security Equipment and Features

Common Home Security Equipment and Features

Head-to-Head Comparisons

Can’t decide? Compare top providers side-by-side: ADT vs. SimpliSafe, Vivint vs. Frontpoint, and more.

See all

4 Questions To Find Your Home Security Provider

Select the features you want and we’ll match you with the right home security provider.

Frequently Asked Questions for Durham

Frequently Asked Questions for Durham

What home security features are important for Durham?

Because North Carolina is prone to strong seasonal weather from hurricanes, it’s important for Durham residents to choose a home security company with at least one monitoring center outside of the state. This gives you continued access to emergency monitoring center services even when bad storms hit. 

Which security provider is best for homeowners in Durham?

ADT is a good choice for Durham homeowners due to its redundant monitoring centers around the country and its years of experience in the security industry. ADT offers both professional installation and monitoring.

Which home security provider is best for Durham renters?

Renters should consider security companies that don’t require long-term contracts, such as CPI, Cove, or Alarm Man of NC. Having a month-to-month agreement instead of a contract gives you the flexibility you need if you have to move. We’d recommend DIY security systems over professionally installed systems for renters as well.

Which home security providers offer security cameras in Durham?

All of the local companies we researched offer home security cameras to Durham residents. Our top picks for video surveillance from national home security companies are SimpliSafe, Frontpoint, Vivint, and ADT.

Which home security providers offer smart home devices?

Triangle Security, Alarm Man of NC and CPI offer smart home devices in Durham, and most of the national brands on our list of Best Home Security Systems—including ADT, Vivint, SimpliSafe, and Frontpoint—also offer home automation options. 


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Safety and Security Reporter

Jalesa Campbell

Jalesa is one of Safety.com's staff experts on home security, natural disasters, public safety, and family safety. She's been featured on Today.com and elsewhere.