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Best Home Security Systems in Winston-Salem, NC

Best for Money-Back Guarantee

ADT Home Security

Starting at $45.99

8.3 out of 10

Best features

  • 6-month money-back guarantee
  • $500 theft protection guarantee
  • High-quality equipment

Best for Customizable Packages

General Security

Starting at $Call for quote

Best features

  • 30 years of experience in security
  • A wealth of smart home technologies
  • The ability to customize your security packages

Best for Smart Homes

Vivint Security

Starting at $29.99

7.7 out of 10

Best features

  • Month-to-month contract option if equipment is purchased up front
  • Backup battery included with the Sky Control panel
  • Extensive equipment features, including Vivint Car Guard

Best Overall

SimpliSafe Security

Starting at $14.99

9.3 out of 10

Best features

  • Inexpensive professional monitoring
  • Wireless equipment
  • Cellular monitoring
  • Free self-monitoring

Best for Customer Service

Frontpoint Security

Starting at $44.99

7.6 out of 10

Best features

  • No lengthy contracts
  • Excellent customer service
  • Variety of equipment to choose from
Compare Top Providers

Compare Top Providers

SimpliSafe Security

Learn more about
Pro. monitoring starts at $45.99/mo. Call for a quote $29.99/mo. $14.99/mo. $44.99/mo.
Installation Professional Professional with DIY option Professional DIY or Professional DIY
Contract 36 months typically 5 years 42-60 mos. or pay for equipment in full None None
Smart home compatibility Yes Yes Yes Yes Yes
Video surveillance Yes Yes Yes Yes Yes
Warranty Option to extend limited warranty Call for information 120-day equipment warranty 3-year limited equipment warranty 3-year limited equipment warranty
About Winston-Salem, NC

About Winston-Salem, NC

Winston-Salem is known as a hub for the tobacco industry, with the R.J. Reynolds Tobacco Company founded there in 1875. Now home to nearly 250,000 people, Winston-Salem (just “Winston” to residents, and “Camel City” to some) also hosts Wake Forest University, Winston-Salem State University, and Salem College, the oldest women’s college in the country. Some of the city’s most popular attractions include the Southeastern Center for Contemporary Art, Kaleideum Downtown, and the Winston Cup Museum, to name a few.

If you’re living in or moving to Winston-Salem, it’s helpful to weigh your options with respect to alarm companies. This guide reviews some of the best security companies in Winston-Salem to help you find the right home security system for your household.

Winston-Salem Crime Statistics

Winston-Salem Crime Statistics

Winston-Salem has a fairly high crime rate — it’s listed on Neighborhood Scout as safer than only 8% of U.S. cities. The Winston-Salem Police Department reports an above-average number of property crimes for a city of its size, and property crime has gone up in Winston-Salem since 2018. Consider these figures for the first half of 2019:

  • 4,751 incidents of larceny-theft
  • 1,271 incidents of burglary
  • 1,260 incidents of aggravated assault
  • 516 incidents of motor vehicle theft
  • 197 incidents of robbery
  1. Best for Customizable Packages

    General Security

    BBB rating A+

    Starting at $Call for quote/mo

    Our take

    General Security boasts 30 years of experience providing security solutions for homeowners and businesses. The company offers different packages with various smart home components, like smart thermostats and light controls, as well as DIY security options. This fast-growing security company specializes in cutting-edge, creatively designed security and home automation systems, including unique services like visual verification, intercom systems, video monitoring, card access, home energy management systems, and fire safety.

     

    Recommended Package: Systems are customizable so you must call to explore options

    What we like

    • 30 years of experience in security
    • A wealth of smart home technologies
    • The ability to customize your security packages

    What we don’t like

    • Typical contract length is 5 years
    • Limited service area
    • Pricing and warranty information unavailable online
  2. Best for Money-Back Guarantee

    ADT Home Security

    Our rating 8.3

    Starting at $45.99/mo

    Our Take on ADT Home Security

    ADT is a well-recognized name in the home security business thanks to its top-notch equipment, award-winning monitoring centers and commitment to customer service. For people who feel like you get what you pay for, it’s hard to beat ADT.

    ADT prefers to provide a brief consultation before quoting a custom package. Contact ADT to get started.

     

    Recommended Plan
    ADT’s Video Lite Plan is nothing minor — you’ll get motion detection, smart home capabilities, and video surveillance. Equipment starts at $599. Professional monitoring starts at $54.99 per month.

    Pros

    • 6-month money-back guarantee
    • $500 theft protection guarantee
    • High-quality equipment

    Cons

    • Must pay for an extended warranty
    • Lengthy contracts
    • More expensive than competitors
  3. Best for Smart Homes

    Vivint Security

    Our rating 7.7

    Starting at $29.99/mo

    Our Take on Vivint Home Security

    Vivint really shines when it comes to equipment. Perhaps no other provider has such an extensive catalog, which makes it an excellent provider for those who plan to install new equipment over time.

     

    Recommended Plan

    Vivint’s Smart Home Service is our recommended plan because it unlocks a larger selection of smart home devices, as well as video monitoring.

    Pros

    • Month-to-month contract option if equipment is purchased up front
    • Backup battery included with the Sky Control panel
    • Extensive equipment features, including Vivint Car Guard

    Cons

    • Long contract if equipment is financed
    • Installation can take 3-4 hours
    • Short (120-day) equipment warranty and service guarantee (unless you purchase Premium)
    • Short (3-day) trial period
  4. Best Overall

    SimpliSafe Security

    Our rating 9.3

    Starting at $14.99/mo

    Our Take on SimpliSafe Home Security

    Keep those pesky burglars away with a SimpliSafe security system. Choose from a range of packages and equipment, and get inexpensive professional monitoring.

     

    Recommended Plan
    We recommend The Barrington if you’re interested in SimpliSafe. This package combines intrusion detection and video surveillance. Equipment starts at $388.93. Professional monitoring starts at $14.99 per month. Self-monitoring is free.

    Pros

    • Inexpensive professional monitoring
    • Wireless equipment
    • Cellular monitoring
    • Free self-monitoring

    Cons

    • Mobile alerts not available in the basic monitoring plan
    • No selection of smart home devices
    • Smart home capabilities not available in basic monitoring plan
    • Research SimpliSafe
  5. Best for Customer Service

    Frontpoint Security

    Our rating 7.6

    Starting at $44.99/mo

    Our Take on Frontpoint Home Security

    Frontpoint recently changed its billing model to month-to-month contracts, which we believe shows that the company strives to stay on top of industry trends and cares about customer service. We also appreciate that Frontpoint’s equipment is compatible with the major smart home hubs.

     

    Recommended Plan

    Our recommended Frontpoint plan is the Safe Home Starter equipment package combined with the Ultimate monitoring plan, which will give you access to a smartphone app for monitoring your security devices.

    Pros

    • No lengthy contracts
    • Excellent customer service
    • Variety of equipment to choose from

    Cons

    • Monitoring fees are relatively expensive
    • Short (30 days) trial period
    • No professional installation option

Best Home Security Systems of 2020

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Other Local Providers

Other Local Providers

Winston-Salem is home to a variety of reputable and experienced home security companies. Compare options from these local providers:

  • Sonbert Security: Founded in 1969, Sonbert Security is an independent, family-owned company offering custom-designed security and fire alarm systems to Winston-Salem area residents.
  • Carolina Alarm: Carolina Alarm has been serving the Piedmont Triad area since 1986, specializing in home security and fire alarm systems.
  • Alarm Alert: Alarm Alert offers many safety solutions, including burglar and fire alarms, medical alert systems, access control, and CCTV.
  • AlarmQuest: AlarmQuest boasts over 200 years of combined experience through three generations. With offices in Winston-Salem and Statesville, it protects homes and businesses with innovative security solutions.
  • ACE-HTI: ACE-HTI offers a full range of home security, home automation, and multimedia design and installation services, with offices in both Winston-Salem and Greensboro.
Additional Areas Covered

Additional Areas Covered

Home security companies in Winston-Salem also serve surrounding areas in North Carolina and across the border in Virginia. Some of the towns these companies serve include:

  • Archdale, North Carolina
  • Asheboro, North Carolina
  • Burlington, North Carolina
  • Clemmons, North Carolina
  • Eden, North Carolina
  • Greensboro, North Carolina
  • High Point, North Carolina
  • Kernersville, North Carolina
  • Lewisville, North Carolina
  • Lexington, North Carolina
  • Martinsville, Virginia
  • Reidsville, North Carolina
  • Salisbury, North Carolina
  • Statesville, North Carolina
  • Thomasville, North Carolina
Factors to Consider When Buying a Home Security System

Factors to Consider When Buying a Home Security System

  • Price & Contracts

    Are you looking to pay for your equipment upfront or finance over a period of time? You’ll also need to decide whether you want to commit to a contract or have the freedom to cancel your provider’s service without penalty.

  • Monitoring

    Choose between 24/7 professional monitoring or self monitoring. Both have its perks – with professional monitoring, a specialist is available around the clock to help, and with self monitoring, you’ll be in charge and can avoid a monthly fee.

  • Installation

    Want a professional to install your security system for you, or would you rather install it on your own? Most providers either require professional installation, DIY installation, or offer a choice of both.

Common Home Security Equipment and Features

Common Home Security Equipment and Features

Head-to-Head Comparisons

Can’t decide? Compare top providers side-by-side: ADT vs. SimpliSafe, Vivint vs. Frontpoint, and more.

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4 Questions To Find Your Home Security Provider

Select the features you want and we’ll match you with the right home security provider.

Frequently Asked Questions for Winston-Salem

Frequently Asked Questions for Winston-Salem

What home security features are important for Winston-Salem?

Since larceny-theft, burglary, and aggravated assault are common crimes in Winston-Salem, North Carolina, a home security system should at least include entry detection and 24/7 professional monitoring. Additionally, a robust video surveillance system will take your home security system to the next level.

Which home security provider is the least expensive in Winston-Salem?

Local providers in Winston-Salem generally offer customized solutions, so your cost will vary depending on what you want. For some of the most affordable home security solutions, check out national firms such as Vivint.

Which home security providers offer security cameras in Winston-Salem?

General Security offers a wide variety of video surveillance cameras, as does Carolina Alarm and AlarmQuest. For some of the best cameras you can find, we recommend checking out Blue by ADT.

Which home security providers offer professional installation?

Professional design and installation of custom home security alarm systems and home automation is the main focus for General Security, Sonbert Security, and many national alarm companies.

Which of these home security providers offer smart home devices?

General Security offers a wide variety of home automation devices, such as automatic locks, thermostats, garage door openers, lights, and entertainment media.

Do home security providers require a contract for service in Winston-Salem?

Local home security providers often feature long-term contracts. For instance, General Security’s agreement can be as long as five years. For a contract-free alarm system, take a look at some of the top national providers, including SimpliSafe, Blue by ADT, and Abode.


Aaron Trumm
Aaron Trumm

Aaron J. Trumm is a writer, musician, and personal trainer. He writes in the home, health, and technology areas.