Known as the “City of Medicine,” Durham is home to North Carolina’s Research Triangle Park in the southeast part of the city, as well as the famous Duke University and its Blue Devils. The Eno River borders Durham’s north side, with Eno River State Park offering hiking, camping, boating and fishing opportunities for Durham’s 278,993 residents and visitors. The 22-mile American Tobacco Trail is another big draw for hikers, with its northern trailhead ending right in downtown Durham across from the Durham Bulls Athletic Park. Families enjoy spending time in Durham Central Park, where kids can try the halfpipe at the skate park and parents can shop at the Durham Farmers’ Market. But no matter what it is that brings you to this vibrant city, we can help you find a home security system that’s right for Durham, NC.
According to Neighborhood Scout crime statistics, Durham is only safer than about 6% of cities in the United States. Its property crime rate is higher than that of North Carolina as a whole. Compared to the rest of the U.S., Durham’s property crime rates are more than double the national average for burglary, and not quite double the national average for theft. For Durham in 2018, the FBI reported:
Durham Spotlight: CPI Security Systems — Local Security Provider
CPI Security Systems is the largest privately-owned home security company in the Southeast region of the U.S., serving customers throughout North Carolina, South Carolina, Tennessee, Georgia, Florida, Maryland, Alabama and Virginia. CPI runs its own award-winning monitoring center and uses video alarm verification to help police assist in alarm events (for customers with video surveillance). The Better Business Bureau gives CPI an A+ rating, and customers give it an average of four out of five stars.
CPI home security services start at $29.99 a month for monitoring, with two wireless packages to choose from and the ability to customize your own package. The inTouch Essentials is the most basic package, with a control panel, three door and window sensors, one motion detector, and inTouch mobile app access. The inTouch Essentials Plus comes with a SmartHub panel for smart home devices and live video viewing, and also adds a fire communicator to the items included in the basic package. Fees for installation and monitoring vary; you’ll need to contact CPI directly for a quote. CPI’s contracts are optional, but if you want month-to-month monitoring, you’ll have to pay for your equipment up front.
CPI offers a wide array of equipment packages, award-winning professional monitoring and the personalized customer support you want from a local company. Month-to-month plans are available with an upfront equipment purchase, and all CPI systems are cellular-based.
Recommended Plan: inTouch Edge features the most of CPI’s intelligent video alert notification cameras, as well as fire detection and full security features.
What we like
Month-to-month contract option
Can use existing equipment
Intelligent video notifications
What we don’t like
Contract is required if equipment is not purchased upfront
ADT is a well-recognized name in the home security business thanks to its top-notch equipment, award-winning monitoring centers and commitment to customer service. For people who feel like you get what you pay for, it’s hard to beat ADT.
ADT prefers to provide a brief consultation before quoting a custom package. Contact ADT to get started.
★ Recommended Plan ADT’s Video Lite Planis nothing minor — you’ll get motion detection, smart home capabilities, and video surveillance. Equipment starts at $599. Professional monitoring starts at $54.99 per month.
Keep those pesky burglars away with a SimpliSafe security system. Choose from a range of packages and equipment, and get inexpensive professional monitoring.
★ Recommended Plan We recommend The Barrington if you’re interested in SimpliSafe. This package combines intrusion detection and video surveillance. Equipment starts at $388.93. Professional monitoring starts at $14.99 per month. Self-monitoring is free.
Inexpensive professional monitoring
Mobile alerts not available in the basic monitoring plan
No selection of smart home devices
Smart home capabilities not available in basic monitoring plan
Frontpoint recently changed its billing model to month-to-month contracts, which we believe shows that the company strives to stay on top of industry trends and cares about customer service. We also appreciate that Frontpoint’s equipment is compatible with the major smart home hubs.
★ Recommended Plan
Our recommended Frontpoint plan is the Safe Home Starter equipment package combined with the Ultimate monitoring plan, which will give you access to a smartphone app for monitoring your security devices.
If you prefer to shop local for your home security needs, here are a few more of our top picks for home security systems in the Durham area.
Triangle Security: Rather than using salespeople to help you choose the devices you need, Triangle Security uses its trained installation technicians for your home security system consultation.
Alarm Man of NC: Alarm Man of NC is a family-owned business with no long-term contracts and a one-year warranty on all parts and labor.
First Security Service Inc.: Founded in 1988, First Security Service takes pride in keeping up with the latest home security technology and offers smart devices by Honeywell and other leading security brands.
Iwatch Security: Located in nearby Raleigh, Iwatch installs home security systems ranging in size from small apartments to large homes and gets most of its business from positive client reviews.
Factors to Consider When Buying a Home Security System
Price & Contracts
Are you looking to pay for your equipment upfront or finance over a period of time? You’ll also need to decide whether you want to commit to a contract or have the freedom to cancel your provider’s service without penalty.
Choose between 24/7 professional monitoring or self monitoring. Both have its perks – with professional monitoring, a specialist is available around the clock to help, and with self monitoring, you’ll be in charge and can avoid a monthly fee.
Want a professional to install your security system for you, or would you rather install it on your own? Most providers either require professional installation, DIY installation, or offer a choice of both.
As the brain of your security system, the control panel allows you to arm and disarm your security system, manage smart home devices, and in some cases, speak with a monitoring center specialist via two-way communication. Learn more about the control panels offered by ADT, Vivint, and Brinks.
As one of the sentinels in your home, the motion sensor captures unusual activity, and your system lets you know. Some providers have motion sensors that are designed to be pet-friendly, avoiding pets under 80 pounds to help prevent false alarms. Learn more about motion sensors here in our post.
Door/window sensors are sentinels for your entry points. Most have a discreet profile so they’re not easily seen, but once an entry point is breached, your control panel sounds an alarm to let the intruder know they’ve been caught. Learn more about the door/window sensors offered by Frontpoint, Protect America, and SimpliSafe.
Indoor security camera
If you want to be able to monitor the interior of your home, communicate with family members, and check in on pets, then choosing an indoor security camera is a great option. Most indoor cameras feature HD video, come with night vision, and have two-way communication. Learn more about indoor security camera options offered by SimpliSafe, Vivint, and Abode.
Outdoor security camera
Keep tabs on your property no matter your location with an outdoor security cameras. Most outdoor cameras have weatherproof features, night vision, and some even have deterrence features. Learn more about the outdoor security camera options offered by ADT, Vivint, and Frontpoint.
Video doorbell camera
Check your front doorstep without having to leave work with a video doorbell camera. Most video doorbells have built-in two-way communication and night vision. Learn more about the video doorbells offered by Guardian Protection, Vivint, and SimpliSafe.
With a smart thermostat, you can potentially improve your home’s energy efficiency. Most smart thermostats allow you to program them, creating a schedule for when your home’s heating and cooling system turns on. Some will also automatically adjust themselves based on certain conditions. Learn more about the smart thermostats offered by Vivint,Frontpoint, and ADT.
Go keyless with a smart lock, designed so you can easily lock or unlock your door via app. Some smart locks have a keycode feature, allowing you to set unique PINs for family members and or professionals who may need to access your home. Learn more about the smart locks offered by Guardian Protection, Protect America, and Scout.
Can’t decide? Compare top providers side-by-side: ADT vs. SimpliSafe, Vivint vs. Frontpoint, and more.
What home security features are important for Durham?
Because North Carolina is prone to strong seasonal weather from hurricanes, it’s important for Durham residents to choose a home security company with at least one monitoring center outside of the state. This gives you continued access to emergency monitoring center services even when bad storms hit.
Which security provider is best for homeowners in Durham?
ADT is a good choice for Durham homeowners due to its redundant monitoring centers around the country and its years of experience in the security industry. ADT offers both professional installation and monitoring.
Which home security provider is best for Durham renters?
Renters should consider security companies that don’t require long-term contracts, such as CPI, Cove, or Alarm Man of NC. Having a month-to-month agreement instead of a contract gives you the flexibility you need if you have to move. We’d recommend DIY security systems over professionally installed systems for renters as well.
Which home security providers offer security cameras in Durham?
All of the local companies we researched offer home security cameras to Durham residents. Our top picks for video surveillance from national home security companies are SimpliSafe, Frontpoint, Vivint, and ADT.
Which home security providers offer smart home devices?
Triangle Security, Alarm Man of NC and CPI offer smart home devices in Durham, and most of the national brands on our list of Best Home Security Systems—including ADT, Vivint, SimpliSafe, and Frontpoint—also offer home automation options.