Best Home Security Systems In Charlotte, NC

Best for Industry Experience

ADT Home Security

Best features

  • 140+ years in business
  • 6-month money back guarantee
  • $500 Theft Protection guarantee

Popular Regional Provider

CPI Security

Best features

  • Intelligent video notifications with IVAN technology
  • Home automation features
  • Video verification to help identify intruders

Best for Smart Homes

Vivint Security

Best features

  • Flexible equipment configuration
  • Flexible payment options
  • Variety of cutting-edge smart home devices and features

Best for Easy Installation

SimpliSafe Security

Best features

  • 60-day no-risk trial
  • Easy self-installation
  • Month-to-month commitment

Best for Customer Service

Frontpoint Security

Best features

  • Month-to-month contract
  • Renter-friendly services and equipment
  • Good customer service

Top Home Security Providers in Charlotte, NC

  • ADT Security

    Best Industry Experience

  • CPI Security

    Popular Regional Provider

  • Vivint

    Best Smart Home Equipment

  • SimpliSafe

    Best DIY Installation

  • Frontpoint

    Best Professional Monitoring

Charlotte, NC – fondly known to locals as the Queen City – is home to the Carolina Panthers NFL team, the NASCAR Hall of Fame and the corporate headquarters of several large U.S. banks. According to NBC Charlotte, the Charlotte is one of the top five cities experiencing the most “growth in residents”. It is also currently the 16th largest city in America.

According to NeighborhoodScout, Charlotte has a much higher property crime rate than violent crime rate. The FBI’s Uniform Crime Reporting Program recognizes “burglary, larceny-theft, motor vehicle theft, and arson” as property crimes. NeighborhoodScout reports that your chances of becoming a property crime victim in Charlotte is 1 out of every 26 people.

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Best Home Security Systems in Charlotte

Best for Industry Experience

ADT Home Security

  • BBB rating
    A+
  • Starting price
    $35.99/mo
Our take on ADT Home Security

ADT Inc. stands apart as the home security company with the most experience and the best guarantee in the industry. That’s on top of certified monitoring centers and a competitive equipment lineup that includes intrusion protection, environmental monitoring, video surveillance and smart home automation.

What we like

  • 140+ years in business
  • 6-month money back guarantee
  • $500 Theft Protection guarantee

What we don’t like

  • Contract required
  • No self-installation option
  • Mobile app access not available in basic package
Popular Regional Provider

CPI Security

  • BBB rating
    A+
  • Starting price
    $29.99/mo
Our take

CPI Security is well known in the Southeastern region for its slogan “CPI Security, identify yourself!” The company is sponsored by the Carolina Panthers and the Tennessee Volunteers amidst a host of other regional supporters.

What we like

  • Intelligent video notifications with IVAN technology
  • Home automation features
  • Video verification to help identify intruders

What we don’t like

  • Contract is required if equipment is not purchased upfront
  • SmartHub only available in higher packages
  • No DIY installation option
Best for Smart Homes

Vivint Home Security

  • BBB rating
    D-
  • Starting price
    $38.99/mo
Our take on Vivint Home Security

Vivint offers all of today’s must-have home security features (professional monitoring, top-of-the-line equipment, home automation, mobile app access) with the added benefit of extensive smart home options and flexibility with your equipment and payment plan.

What we like

  • Flexible equipment configuration
  • Flexible payment options
  • Variety of cutting-edge smart home devices and features

What we don’t like

  • Long contract if financing equipment
  • Expensive equipment cost
  • No DIY installation option
Best for Easy Installation

SimpliSafe Home Security System

  • BBB rating
    A+
  • Starting price
    $14.99/mo
Our take on SimpliSafe Home Security

SimpliSafe could be considered a disrupter in the home security industry, because it was among the first to provide forward-thinking customer benefits like self-installation, self-monitoring, video verification and month-to-month pricing. Its generous 60-day risk-free trial helps ensure long-term customer satisfaction.

What we like

  • 60-day no-risk trial
  • Easy self-installation
  • Month-to-month commitment

What we don’t like

  • Mobile alerts not available in the basic monitoring plan
  • No selection of smart home devices
  • Smart home capabilities not available in basic monitoring plan
Best for Customer Service

Frontpoint Home Security

  • BBB rating
    A+
  • Starting price
    $44.99/mo
Our take on Frontpoint Home Security

Frontpoint offers a competitive range of security equipment and monitoring services with the freedom of do-it-yourself installation and month-to-month contracts. We also appreciate their straightforward pricing and solid customer service reputation.

What we like

  • Month-to-month contract
  • Renter-friendly services and equipment
  • Good customer service

What we don’t like

  • Outdoor camera, doorbell camera only available as add-ons
  • Limited home automation devices available
  • High monitoring starting price
Best Entry-Level Pricing

Protect America Home Security

  • BBB rating
    A
  • Starting price
    $19.99/mo
Our take on Protect America Home Security

Protect America stands out for its low starting prices, over 25 years of award-winning service and monitoring plans that are based on connectivity type. If you’re looking for a capable no-frills home security system you can install yourself, Protect America might have the best priced option.

What we like

  • 25+ years of industry experience
  • Low prices on entry-level systems
  • No upfront equipment costs

What we don’t like

  • Contract required
  • Must upgrade to get video surveillance, smart features and smoke detection
  • Cellular monitoring is the most expensive plan

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Charlotte, NC Crime Statistics

According to the FBI 2017 Crime in the United States report, Charlotte had 34,894 reported property crime incidents. Currently, property crime is on the rise in Charlotte and has increased by 3.4% as reported in April 2019 by the Charlotte-Mecklenburg Police Department (CMPD). Larceny-theft had the highest number of incidents reported in the FBI’s 2017 crime report with robbery as the lowest. We’ve included a breakdown of the number of offenses reported by type from the FBI’s 2017 crime report:

  • 25,856 incidents of larceny-theft
  • 6,416 incidents of burglary
  • 2,622 incidents of motor vehicle theft
  • 2,017 incidents of robbery

Factors to Consider When Buying a Home Security System

  • Cost

    To budget appropriately, it’s important to know if providers will require you to pay for equipment upfront or pay by monthly fee. Typically, you’ll find that some DIY providers will require you to pay for your equipment upfront, whereas with providers who offer professional installation, you may have to pay a monthly fee.

  • Equipment & unique features

    Each provider will include the essentials you’ll need with their packages like a base unit, motion sensors and signage. You may also want to consider additional equipment like smoke detectors, carbon monoxide detectors, hazard sensors and security cameras if you want to build out a more robust package.

  • Monitoring

    Most home security providers offer 24/7 monitoring for a monthly fee. Having a monitored security system means there’s always someone on duty, ready to respond in case of an emergency.

  • Video surveillance

    If you want to be able to monitor all activity inside and outside of your home, you may need additional security cameras. Most providers offer an indoor, outdoor and even a video doorbell camera. Some packages will allow you to watch recorded video as well as receive motion-triggered alerts to your phone.

  • Home automation

    With many home security packages, you’ll also find home automation features and products. If you want to automate simple processes to help enhance your home and family’s safety, then consider smart home products like garage door openers, smart lights, smart switches and others.

Equipment & Features to Keep in Mind

When looking for the best security system for your home, here are some features you may want to keep in mind:

Motion and door/window sensors

Motion and door/window sensors are essential for your home’s security. You’ll want to ensure you have enough sensors to cover critical entry-way areas of your home. While some basic security packages may offer 1-3 sensors, if your home has more windows, you may want to purchase additional sensors. Control panels that come with a chime feature are also helpful as they’ll let you know when a door or window has been opened. ADT, CPI Security and Vivint all provide sensors with their security packages.

Security cameras

With more people moving to Charlotte and a spike in property crimes, it would be beneficial to also consider purchasing a security camera for your home. If you want to keep tabs on what’s happening around your property or at your front door, an outdoor security camera or video doorbell camera would make a great choice. With some security systems, you can get motion-triggered alerts for activity–this means that if your security camera or video doorbell camera recognizes activity, you’ll get a notification sent to your phone.

Smart home devices

In addition to home security equipment, also consider smart home devices as you browse home security providers. With larceny-theft having the highest number of incidents in Charlotte, it would be smart to consider smart home products like garage door openers and smart lights. Most garage door openers allow you to control your garage door from your smartphone remotely. With smart lighting, you can control your lights remotely, which could help to deter burglars.


Jalesa Campbell

Written by your home security specialist

Jalesa Campbell