About Charlotte, NC

Charlotte, NC – fondly known to locals as the Queen City – is home to the Carolina Panthers NFL team, the NASCAR Hall of Fame and the corporate headquarters of several large U.S. banks. According to NBC Charlotte, the Charlotte is one of the top five cities experiencing the most “growth in residents”. It is also currently the 16th largest city in America.

CharlotteStories.com shares an infographic that details why more people are flocking to the city:

According to NeighborhoodScout, Charlotte has a much higher property crime rate than violent crime rate. The FBI’s Uniform Crime Reporting Program recognizes “burglary, larceny-theft, motor vehicle theft, and arson” as property crimes. NeighborhoodScout reports that your chances of becoming a property crime victim in Charlotte is 1 out of every 26 people. We share 5 of the top home security providers for the Queen City so you can find one that will best suit your needs.

Compare Home Security System Providers in Charlotte, NC

Popular Southeastern Regional Provider

CPI Security

CPI Security

BBB Rating: A+

Starting at: $29.99/mo

Our take on CPI Security

CPI Security is well known in the Southeastern region for its slogan “CPI Security, identify yourself!” The company is sponsored by the Carolina Panthers and the Tennessee Volunteers amidst a host of other regional supporters.

CPI Security provides professional installation for its home security systems. You can choose from three packages: inTouch Essentials, inTouch Essentials Plus and inTouch Edge. Each package comes with a wireless control panel or the inTouch SmartHub, sensors and the inTouch mobile app. The price for 24/7 professional monitoring starts at $29.99/mo. Additional features that CPI has to offer include Bluetooth disarming with your smartphone or by key chain remote, meaning that you won’t have to use your control panel. CPI Security also offers an array of security cameras and smart home devices that can be purchased.

Best Industry Experience

ADT Security

ADT Security

BBB Rating: A+

Starting at: $28.99/mo

Our take on ADT

ADT Security is one of the oldest and most experienced home security companies, with over 140 years of experience. This vast experience sets them apart in the home security industry.

ADT is known for its high-quality customer service, affordable package prices and advanced equipment. All ADT packages include 24/7 professional monitoring with professionals ready to alert authorities if an alarm is triggered at your home. Monthly monitoring costs from ADT start at $28.99/mo.* and increase with higher packages. ADT’s available features include mobile control via the ADT Pulse® mobile app, email and text alerts, home automation capability, live and stored clips from indoor and outdoor video cameras and more.

Read more about ADT packages, pricing and features.

Best Smart Home Equipment



BBB Rating: C

Starting at: $39.99/mo

Our take on Vivint

Founded in Utah in the 1990s, Vivint Smart Home Security is known for its unique security equipment. The company creates a lot of its own smart devices, and even has its own smart thermostat. Vivint’s monitoring system is 100% wireless and much of this top-tier equipment is offered even in basic packages.

Vivint has many available features, including burglary detector, home automation, cameras, professional monitoring and professional installation.

Read more about Vivint packages, pricing and features.

Best DIY Installation



BBB Rating: A+

Starting at: $15.00/mo

Our take on SimpliSafe

SimpliSafe was founded over a decade ago and recently updated its equipment to a smaller and more modern look with double the range. Installation is always do-it-yourself and equipment can be customized to your home and needs.

SimpliSafe monitoring ranges from $14.99 per month to $24.99 per month. The Standard plan includes 24/7 monitoring, cellular connection and environmental monitoring. The Interactive plan adds mobile control with alerts on your phone, unlimited camera recording, smart home integrations and more.

Read more about SimpliSafe packages, pricing and features.

Best Basic Security System

Protect America

Protect America

BBB Rating: A-

Starting at: $19.99/mo

Our take on Protect America

Based in Austin, Texas, Protect America has more than 25 years of experience in the home security industry. They are most known for being an affordable home security provider with landline monitoring plans starting at $19.99/mo., a price match guarantee, locked-in rates and more.

Protect America provides your basic home security equipment, cameras, environmental monitoring, additional sensors and more. Much of their equipment is also compatible with home automation devices like smart locks and smart thermostats.

Read more about Protect America packages, pricing and features.

Charlotte, NC Crime Statistics

According to the FBI 2017 Crime in the United States report, Charlotte had 34,894 reported property crime incidents.

Currently, property crime is on the rise in Charlotte and has increased by 3.4% as reported in April 2019 by the Charlotte-Mecklenburg Police Department (CMPD). Larceny-theft had the highest number of incidents reported in the FBI’s 2017 crime report with robbery as the lowest. We’ve included a breakdown of the number of offenses reported by type from the FBI’s 2017 crime report:

  • 25,856 incidents of larceny-theft
  • 6,416 incidents of burglary
  • 2,622 incidents of motor vehicle theft
  • 2,017 incidents of robbery

5 Factors to Consider When Buying a Home Security System


To budget appropriately, it’s important to know if providers will require you to pay for equipment upfront or pay by monthly fee. Typically, you’ll find that some DIY providers will require you to pay for your equipment upfront, whereas with providers who offer professional installation, you may have to pay a monthly fee.

Equipment & unique features

Each provider will include the essentials you’ll need with their packages like a base unit, motion sensors and signage. You may also want to consider additional equipment like smoke detectors, carbon monoxide detectors, hazard sensors and security cameras if you want to build out a more robust package.


Most home security providers offer 24/7 monitoring for a monthly fee. Having a monitored security system means there’s always someone on duty, ready to respond in case of an emergency.

Video surveillance

If you want to be able to monitor all activity inside and outside of your home, you may need additional security cameras. Most providers offer an indoor, outdoor and even a video doorbell camera. Some packages will allow you to watch recorded video as well as receive motion-triggered alerts to your phone.

Home automation

With many home security packages, you’ll also find home automation features and products. If you want to automate simple processes to help enhance your home and family’s safety, then consider smart home products like garage door openers, smart lights, smart switches and others.

Equipment & Features to Keep in Mind

When looking for the best security system for your home, here are some features you may want to keep in mind:

Motion and door/window sensors – Motion and door/window sensors are essential for your home’s security. You’ll want to ensure you have enough sensors to cover critical entry-way areas of your home. While some basic security packages may offer 1-3 sensors, if your home has more windows, you may want to purchase additional sensors. Control panels that come with a chime feature are also helpful as they’ll let you know when a door or window has been opened. ADT, CPI Security and Vivint all provide sensors with their security packages.

Security cameras – With more people moving to Charlotte and a spike in property crimes, it would be beneficial to also consider purchasing a security camera for your home. If you want to keep tabs on what’s happening around your property or at your front door, an outdoor security camera or video doorbell camera would make a great choice. With some security systems, you can get motion-triggered alerts for activity–this means that if your security camera or video doorbell camera recognizes activity, you’ll get a notification sent to your phone.

Smart home devices – In addition to home security equipment, also consider smart home devices as you browse home security providers. With larceny-theft having the highest number of incidents in Charlotte, it would be smart to consider smart home products like garage door openers and smart lights. Most garage door openers allow you to control your garage door from your smartphone remotely. With smart lighting, you can control your lights remotely, which could help to deter burglars.

FAQs on Choosing a Home Security Provider

Which provider will best fit my needs?

This will depend on a number of factors. If you would prefer home security services from a provider with the most experience, we would recommend ADT. For more innovative home security and smart home features, Vivint would be a great option. For a provider with a widely recognized name in the Charlotte area, CPI Security would be a great option to consider. Or if you’re looking for DIY solutions, we recommend SimpliSafe or Protect America. The provider you choose should meet your security needs.

Do all of these providers offer security cameras?

Yes – each of these providers have security camera options.

Do all of these providers have home automation features?

Yes – each of these providers offer home automation features that can be used to enhance your security as well as make routine tasks easier.