- ADT Security – Best Industry Experience
- SafeTouch Security – Regional FL/GA Provider
- Vivint – Best Smart Home Equipment
- SimpliSafe – Best DIY Installation
- Frontpoint – Best Professional Monitoring
Compare Top Providers
| Pro. monitoring starts at | $45.99/mo. | $29.95/mo. | $29.99/mo. | $14.99/mo. | $44.99/mo. |
|---|---|---|---|---|---|
| Installation | Professional | Professional | Professional | DIY or Professional | DIY |
| Contract | 36 months | 36 months | 42-60 mos. or pay for equipment in full | None | None |
| Smart home compatibility | Yes | Yes | Yes | Yes | Yes |
| Video surveillance | Yes | Yes | Yes | Yes | Yes |
| Warranty | Option to extend limited warranty | Lifetime equipment warranty | 120-day equipment warranty | 3-year limited equipment warranty | 3-year limited equipment warranty |
About Jacksonville
Home to Jacksonville Beach, 400 different city parks, the Jacksonville Zoo & Gardens, plus multiple state and national parks, Jacksonville is a hot spot for people who love the outdoors. Jacksonville is also home to the World Golf Hall of Fame, and Bob Hayes — the only person who has earned both a Superbowl ring and an Olympic gold medal. The city boasts a population of 903,889 people, and a footprint that spans over 840 square miles, making it the largest city by area in the continental U.S. In such a large, diverse city it can be hard to pinpoint the right home security company, but we can help you find a home security system that’s right for you in Jacksonville.
Jacksonville Crime Statistics
According to Neighborhood Scout, both property and violent crime statistics are significantly higher in Jacksonville than the national average, with the risk of theft having the most significant difference at 25 per 1,000 residents compared to the national average of 16 per 1,000. Due to statistics such as these, Neighborhood Scout puts Jacksonville in just the 8th percentile for safety, with 92% of U.S. cities ranking as safer than Jacksonville. In Jacksonville in 2018, the FBI reported:
- 22,262 incidents of larceny-theft
- 4,909 incidents of burglary
- 3,413 incidents of aggravated assault
- 2,941 incidents of motor vehicle theft
- 1,323 incidents of robbery
Jacksonville Spotlight: SafeTouch – Local Home Security Provider
SafeTouch was founded in 1995 and has been serving Jacksonville and its surrounding areas ever since. The company offers home security systems to Florida residents in Jacksonville, Tampa, Tallahassee, and Orlando. SafeTouch also provides home security to homes and businesses in Savannah, Georgia. SafeTouch has a grade of A- from the Better Business Bureau, with an impressive 5-star customer rating. SafeTouch calls itself “the nation’s largest independent communications-security company.” It owns and operates its own monitoring center, and uses Alarm.com to power its smart home integrations.
SafeTouch offers wireless cellular devices and monitoring, with three packages to choose from. Every package includes professional installation, a lifetime warranty on parts and labor, professional monitoring, and remote operation via the mySafeTouch app. The SafeTouch Secure package comes with four door and window sensors and costs $29.95/mo. The SafeTouch Advantage package includes a more advanced control panel with two-way talk, smash-and-crash protection, and smart device integration starting at $39.95/mo. The highest-tier package, SafeTouch Pro, includes all the perks of the Advantage, plus video surveillance and cloud storage starting at $44.95/mo.
Best Home Security Systems in Jacksonville
Our take
Founded by Lester Jackson in 1994, SafeTouch Security operates in a few major Florida metro areas, including Jacksonville, Orlando, Tallahassee and Tampa, as well as Savannah, Georgia. Their security system works with numerous telecommunication service providers, including AT&T, Brighthouse, Comcast, Embarq, GT, and Media Com. SafeTouch’s equipment catalogue includes traditional security equipment such as motion detectors and window sensors, along with the latest smart home devices, like smart door locks and video doorbells. SafeTouch monitoring starts at $29.95/mo.
What we like
- Wide range of equipment
- Cellular monitoring for all packages
- Lifetime equipment warranty
What we don’t like
- Limited service area
- Monitoring fees higher than some other companies
- Package pricing not available for equipment
Starting at $45.99/mo
Our take on ADT Home Security
ADT Inc. stands apart as the home security company with the most experience and the best guarantee in the industry. That’s on top of certified monitoring centers and a competitive equipment lineup that includes intrusion protection, environmental monitoring, video surveillance and smart home automation.
What we like
- 140+ years in business
- 6-month money back guarantee
- $500 Theft Protection guarantee
What we don’t like
- Contract required
- No self-installation option
- Mobile app access not available in basic package
Starting at $29.99/mo
Our take on Vivint Home Security
Vivint offers all of today’s must-have home security features (professional monitoring, top-of-the-line equipment, home automation, mobile app access) with the added benefit of extensive smart home options and flexibility with your equipment and payment plan.
What we like
- Flexible equipment configuration
- Flexible payment options
- Variety of cutting-edge smart home devices and features
What we don’t like
- Long contract if financing equipment
- Expensive equipment cost
- No DIY installation option
Starting at $14.99/mo
Our take on SimpliSafe Home Security
SimpliSafe could be considered a disrupter in the home security industry, because it was among the first to provide forward-thinking customer benefits like self-installation, self-monitoring, video verification and month-to-month pricing. Its generous 60-day risk-free trial helps ensure long-term customer satisfaction.
What we like
- Inexpensive professional monitoring
- Wireless equipment
- Cellular monitoring
What we don’t like
- Mobile alerts not available in the basic monitoring plan
- No selection of smart home devices
- Smart home capabilities not available in basic monitoring plan
Starting at $44.99/mo
Our take on Frontpoint Home Security
Frontpoint offers a competitive range of security equipment and monitoring services with the freedom of do-it-yourself installation and month-to-month contracts. We also appreciate their straightforward pricing and solid customer service reputation.
What we like
- Month-to-month contract
- Renter-friendly services and equipment
- Good customer service
What we don’t like
- Outdoor camera, doorbell camera only available as add-ons
- Limited home automation devices available
- High monitoring starting price
Best Home Security Systems of 2020
See allOther local home security providers for Jacksonville
We know how important it is to many Jacksonville residents to support local businesses, so we found a few more Jacksonville home security companies worth checking into.
- Atlantic Security– North Florida’s Folio Weekly Magazine listed Atlantic Security as its top choice for home security providers in Jacksonville based on a reader poll.
- Bates Security– Bates Security was founded by a police officer, and lets you communicate directly with the company’s owner if you have questions.
- Tison Sound & Security– If you’re looking to integrate your home security with smart home devices, Tison Sound & Security specializes in home automation services.
- North Florida Smart Home Solutions– North Florida Smart Home Solutions works with Jacksonville homeowners to install security cameras, video doorbells, and other home security products.
Surrounding Areas for Jacksonville
Most Jacksonville home security providers also provide service to the following Jacksonville suburbs:
- Avondale/Riverside, Florida
- Callahan, Florida
- Jacksonville Beach, Florida
- Orange Park, Florida
- Palm Valley, Florida
- Atlantic Beach, Florida
Common Home Security Equipment and Features
Head-to-Head Comparisons
Can’t decide? Compare top providers side-by-side: ADT vs. SimpliSafe, Vivint vs. Frontpoint, and more.
4 Questions To Find Your Home Security Provider
Select the features you want and we’ll match you with the right home security provider.
Frequently Asked Questions for Jacksonville
What home security features are important for Jacksonville?
According to the U.S. Department of Justice, warm weather equals more crime. Because Jacksonville has a warm climate year-round, outdoor security cameras and video doorbells are essential for monitoring and deterring crime in your neighborhood.
Which Jacksonville home security providers offer security cameras?
Atlantic Security, Bates Security, Tison Sound & Security, and SafeTouch all offer security cameras to customers in and around Jacksonville. North Florida Smart Home Solutions installs cameras but does not sell them.
Which home security provider is the least expensive in Jacksonville?
The lowest price listed on a company’s website is for Atlantic Security, which allows customers to switch the monitoring for their existing landline system to Atlantic starting at $19.95/mo. Switching wireless systems starts at $31.95/mo.
Which home security providers offer professional installation?
All the local companies we found in Jacksonville offer professional installation. Security Sales and Integration Magazine awarded Bates Security the “Installer of the Year” award in 2012 and 2016.
Which home security providers allow DIY installation?
If you want to install your own system in your Jacksonville home, check out national companies like Frontpoint or Simplisafe.
