Home to Jacksonville Beach, 400 different city parks, the Jacksonville Zoo & Gardens, plus multiple state and national parks, Jacksonville is a hot spot for people who love the outdoors. Jacksonville is also home to the World Golf Hall of Fame, and Bob Hayes — the only person who has earned both a Superbowl ring and an Olympic gold medal. The city boasts a population of 903,889 people, and a footprint that spans over 840 square miles, making it the largest city by area in the continental U.S. In such a large, diverse city it can be hard to pinpoint the right home security company, but we can help you find a home security system that’s right for you in Jacksonville.
According to Neighborhood Scout, both property and violent crime statistics are significantly higher in Jacksonville than the national average, with the risk of theft having the most significant difference at 25 per 1,000 residents compared to the national average of 16 per 1,000. Due to statistics such as these, Neighborhood Scout puts Jacksonville in just the 8th percentile for safety, with 92% of U.S. cities ranking as safer than Jacksonville. In Jacksonville in 2018, the FBI reported:
Jacksonville Spotlight: SafeTouch – Local Home Security Provider
SafeTouch was founded in 1995 and has been serving Jacksonville and its surrounding areas ever since. The company offers home security systems to Florida residents in Jacksonville, Tampa, Tallahassee, and Orlando. SafeTouch also provides home security to homes and businesses in Savannah, Georgia. SafeTouch has a grade of A- from the Better Business Bureau, with an impressive 5-star customer rating. SafeTouch calls itself “the nation’s largest independent communications-security company.” It owns and operates its own monitoring center, and uses Alarm.com to power its smart home integrations.
SafeTouch offers wireless cellular devices and monitoring, with three packages to choose from. Every package includes professional installation, a lifetime warranty on parts and labor, professional monitoring, and remote operation via the mySafeTouch app. The SafeTouch Secure package comes with four door and window sensors and costs $29.95/mo. The SafeTouch Advantage package includes a more advanced control panel with two-way talk, smash-and-crash protection, and smart device integration starting at $39.95/mo. The highest-tier package, SafeTouch Pro, includes all the perks of the Advantage, plus video surveillance and cloud storage starting at $44.95/mo.
Founded by Lester Jackson in 1994, SafeTouch Security operates in a few major Florida metro areas, including Jacksonville, Orlando, Tallahassee and Tampa, as well as Savannah, Georgia. Their security system works with numerous telecommunication service providers, including AT&T, Brighthouse, Comcast, Embarq, GT, and Media Com. SafeTouch’s equipment catalogue includes traditional security equipment such as motion detectors and window sensors, along with the latest smart home devices, like smart door locks and video doorbells. SafeTouch monitoring starts at $29.95/mo.
ADT Inc. stands apart as the home security company with the most experience and the best guarantee in the industry. That’s on top of certified monitoring centers and a competitive equipment lineup that includes intrusion protection, environmental monitoring, video surveillance and smart home automation.
Vivint offers all of today’s must-have home security features (professional monitoring, top-of-the-line equipment, home automation, mobile app access) with the added benefit of extensive smart home options and flexibility with your equipment and payment plan.
What we like
Flexible equipment configuration
Flexible payment options
Variety of cutting-edge smart home devices and features
SimpliSafe could be considered a disrupter in the home security industry, because it was among the first to provide forward-thinking customer benefits like self-installation, self-monitoring, video verification and month-to-month pricing. Its generous 60-day risk-free trial helps ensure long-term customer satisfaction.
What we like
Inexpensive professional monitoring
What we don’t like
Mobile alerts not available in the basic monitoring plan
No selection of smart home devices
Smart home capabilities not available in basic monitoring plan
Frontpoint offers a competitive range of security equipment and monitoring services with the freedom of do-it-yourself installation and month-to-month contracts. We also appreciate their straightforward pricing and solid customer service reputation.
What we like
Renter-friendly services and equipment
Good customer service
What we don’t like
Outdoor camera, doorbell camera only available as add-ons
Factors to Consider When Buying a Home Security System
Price & Contracts
Are you looking to pay for your equipment upfront or finance over a period of time? You’ll also need to decide whether you want to commit to a contract or have the freedom to cancel your provider’s service without penalty.
Choose between 24/7 professional monitoring or self monitoring. Both have its perks – with professional monitoring, a specialist is available around the clock to help, and with self monitoring, you’ll be in charge and can avoid a monthly fee.
Want a professional to install your security system for you, or would you rather install it on your own? Most providers either require professional installation, DIY installation, or offer a choice of both.
As the brain of your security system, the control panel allows you to arm and disarm your security system, manage smart home devices, and in some cases, speak with a monitoring center specialist via two-way communication. Learn more about the control panels offered by ADT, Vivint, and Brinks.
As one of the sentinels in your home, the motion sensor captures unusual activity, and your system lets you know. Some providers have motion sensors that are designed to be pet-friendly, avoiding pets under 80 pounds to help prevent false alarms. Learn more about motion sensors here in our post.
Door/window sensors are sentinels for your entry points. Most have a discreet profile so they’re not easily seen, but once an entry point is breached, your control panel sounds an alarm to let the intruder know they’ve been caught. Learn more about the door/window sensors offered by Frontpoint, Protect America, and SimpliSafe.
Indoor security camera
If you want to be able to monitor the interior of your home, communicate with family members, and check in on pets, then choosing an indoor security camera is a great option. Most indoor cameras feature HD video, come with night vision, and have two-way communication. Learn more about indoor security camera options offered by SimpliSafe, Vivint, and Abode.
Outdoor security camera
Keep tabs on your property no matter your location with an outdoor security cameras. Most outdoor cameras have weatherproof features, night vision, and some even have deterrence features. Learn more about the outdoor security camera options offered by ADT, Vivint, and Frontpoint.
Video doorbell camera
Check your front doorstep without having to leave work with a video doorbell camera. Most video doorbells have built-in two-way communication and night vision. Learn more about the video doorbells offered by Guardian Protection, Vivint, and SimpliSafe.
With a smart thermostat, you can potentially improve your home’s energy efficiency. Most smart thermostats allow you to program them, creating a schedule for when your home’s heating and cooling system turns on. Some will also automatically adjust themselves based on certain conditions. Learn more about the smart thermostats offered by Vivint,Frontpoint, and ADT.
Go keyless with a smart lock, designed so you can easily lock or unlock your door via app. Some smart locks have a keycode feature, allowing you to set unique PINs for family members and or professionals who may need to access your home. Learn more about the smart locks offered by Guardian Protection, Protect America, and Scout.
What home security features are important for Jacksonville?
According to the U.S. Department of Justice, warm weather equals more crime. Because Jacksonville has a warm climate year-round, outdoor security cameras and video doorbells are essential for monitoring and deterring crime in your neighborhood.
Which Jacksonville home security providers offer security cameras?