An Overview of AT&T Digital Life
With Alexander Graham Bell’s invention of the telephone, AT&T started from innovative roots. With many years in the communications industry and services for Internet and television, AT&T also offers home security solutions through AT&T Digital Life. The aim of AT&T Digital Life is to provide connected home security solutions that are easy to manage by app. Learn how the provider compares to competitors as we examine price, stand-out features, equipment, installation, and trial period in our AT&T Home Security Review.
Price
7 out of 10
Highlights
- Price of the Smart Security package is $549.99 upfront, which is more on the expensive end compared to other providers
- The price for professional monitoring is $39.99/mo., which is average compared to other providers
AT&T Digital Life is more on the expensive end if you factor in the cost of equipment and professional monitoring. The provider has only one package, the Smart Security Package, and it costs $549.99 upfront. This is pricier compared to other providers. The cost of professional monitoring is $39.99/mo., and you’ll have remote access for managing your security system as well as text and email alerts. For AT&T Digital Life’s service, you’ll also have to enter into a 24-month contract.
Standout Features
6 out of 10
Highlights
- Access to mobile app control
There aren’t many stand-out features that AT&T Digital Life offers. One feature that will be of great convenience and can help you to enhance your safety is remote mobile app access. You’ll be able to arm and disarm your security system from any location, and you could also manage smart lights, locks, and more. One of the perks of remotely managing your security system is being able to make sure your home is protected. With remote management of smart devices, you’ll be able to turn on lights before returning home and can also ensure that your front door is locked.
Equipment
7 out of 10
Highlights
- You’ll get the basic equipment needed for motion detection
The AT&T Digital Life Smart Security Package includes the essential equipment needed for motion detection. The package comes with a keypad, a motion sensor, an indoor siren, 2 contact sensors, and 4 window sensors. If you want additional equipment like a security camera or smart home devices, you’ll have to purchase them separately. You can choose a professional to install those devices for you or you can install them on your own.
Installation
8 out of 10
Highlights
- AT&T Digital Life provides professional installation for its security system at no charge
One perk you’ll find with AT&T Digital Life is that professional installation is free. An authorized AT&T Digital Life technician will come out to perform your installation. The time to install can vary based on your equipment. Most providers who offer professional installation charge for the service, but this is an advantage you could have with AT&T.
Trial Period
6 out of 10
Highlights
- AT&T Digital Life allows 14 days for returns
- AT&T Digital Life’s Complete Protection lifetime equipment warranty automatically comes with your service at no charge to you
Compared to other providers, AT&T Digital Life’s trial period is shorter. The provider has a 14-day return period, while most providers have a 30-day return period. If you decide the provider’s service isn’t the right solution for your home, you can learn more about the returns process here.
The Complete Protection lifetime equipment warranty comes free of charge with your service, but 14 days after your installation, you will have to pay $49.99 for repairs.
How We Based Our Provider Ratings
Price
Each provider’s score is based on the affordability of equipment and professional monitoring services. Providers whose pricing on these two factors are lower received a better score from us. We know a security system is an investment, but it shouldn’t break your budget.Stand-out Features
Each provider’s score is based on the innovative equipment offered like smart home products, smart home integration, security cameras, mobile apps and other features. Providers with more stand-out features receive a higher rating from us as we want you to have the best technology.Equipment
Each provider’s score is based on special qualities of the products offered like cellular monitoring, hazard monitoring as well as smart home products. Providers who offer optional equipment receive a higher score. We believe that holistic safety services are beneficial to our readers.Installation
Each provider’s score is based on clarity of how the home security system can be installed and access to support. Providers receive a higher score if the installation process is clear and customers have access to professional installation services or online guides.Trial Period
Each provider’s score is based on trial period, coverage and ease of service cancellation. Providers who offer a longer trial period, have great coverage terms and an easier cancellation process receive higher scores. Consumers should have enough time to test whether a home security system meets their needs and expectations.
