AT&T Digital Life Security Reviews of 2020 | Safety.com

AT&T Digital Life Security Reviews of 2020

AT&T’s services don’t stop short of your smartphone, Internet, or television--learn about the provider’s home security system and how it stacks against the competition with our AT&T Digital Life Review.

An Overview of AT&T Digital Life

An Overview of AT&T Digital Life

With Alexander Graham Bell’s invention of the telephone, AT&T started from innovative roots. With many years in the communications industry and services for Internet and television, AT&T also offers home security solutions through AT&T Digital Life. The aim of AT&T Digital Life is to provide connected home security solutions that are easy to manage by app. Learn how the provider compares to competitors as we examine price, stand-out features, equipment, installation, and trial period in our AT&T Home Security Review.

Price
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Price

7 out of 10

Highlights

  • Price of the Smart Security package is $549.99 upfront, which is more on the expensive end compared to other providers
  • The price for professional monitoring is $39.99/mo., which is average compared to other providers

AT&T Digital Life is more on the expensive end if you factor in the cost of equipment and professional monitoring. The provider has only one package, the Smart Security Package, and it costs $549.99 upfront. This is pricier compared to other providers. The cost of professional monitoring is $39.99/mo., and you’ll have remote access for managing your security system as well as text and email alerts. For AT&T Digital Life’s service, you’ll also have to enter into a 24-month contract.

Standout Features
(D) Standout Features – Reviews

Standout Features

6 out of 10

Highlights

  • Access to mobile app control

There aren’t many stand-out features that AT&T Digital Life offers. One feature that will be of great convenience and can help you to enhance your safety is remote mobile app access. You’ll be able to arm and disarm your security system from any location, and you could also manage smart lights, locks, and more. One of the perks of remotely managing your security system is being able to make sure your home is protected. With remote management of smart devices, you’ll be able to turn on lights before returning home and can also ensure that your front door is locked.

Equipment
(D) Equipment – Reviews

Equipment

7 out of 10

Highlights

  • You’ll get the basic equipment needed for motion detection

The AT&T Digital Life Smart Security Package includes the essential equipment needed for motion detection. The package comes with a keypad, a motion sensor, an indoor siren, 2 contact sensors, and 4 window sensors. If you want additional equipment like a security camera or smart home devices, you’ll have to purchase them separately. You can choose a professional to install those devices for you or you can install them on your own.

Installation
(D) Installation – Reviews

Installation

8 out of 10

Highlights

  • AT&T Digital Life provides professional installation for its security system at no charge

One perk you’ll find with AT&T Digital Life is that professional installation is free. An authorized AT&T Digital Life technician will come out to perform your installation. The time to install can vary based on your equipment. Most providers who offer professional installation charge for the service, but this is an advantage you could have with AT&T.

Trial Period
(D) Trial Period

Trial Period

6 out of 10

Highlights

  • AT&T Digital Life allows 14 days for returns
  • AT&T Digital Life’s Complete Protection lifetime equipment warranty automatically comes with your service at no charge to you

Compared to other providers, AT&T Digital Life’s trial period is shorter. The provider has a 14-day return period, while most providers have a 30-day return period. If you decide the provider’s service isn’t the right solution for your home, you can learn more about the returns process here.

 

The Complete Protection lifetime equipment warranty comes free of charge with your service, but 14 days after your installation, you will have to pay $49.99 for repairs.

How We Based Our Provider Ratings

How We Based Our Provider Ratings


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Safety and Security Reporter

Jalesa Campbell

Jalesa is one of Safety.com's staff experts on home security, natural disasters, public safety, and family safety. She's been featured on Today.com and elsewhere.