Each provider’s score is based on the affordability of equipment and professional monitoring services. Providers whose pricing on these two factors are lower received a better score from us. We know a security system is an investment, but it shouldn’t break your budget.
ADT Services
ADT Security has over 140 years of experience in the home security industry and is a top provider with over 7 million customers who trust the company’s services. Some highlights of ADT’s services include security packages designed with basic and advanced features, landline and cellular monitoring, a 6-Month Money-Back Guarantee and advanced home automation features.
ADT offers four package options: the Total Protection, Smart Protection, Video Lite and Complete Package. The upfront cost for equipment ranges from $0 down up to $599. ADT monitored security ranges from $45.99/mo. – $57.99/mo.
ADT: Our Pick for Most Industry Experience
ADT’s longevity in the home security industry gives the company an advantage over other providers in terms of consumer trust. Check out our ADT reviews of these six categories: price, stand-out features, equipment, installation and warranty.
When you compare the cost of ADT’s professional monitoring to other providers, it is competitive and about what you could expect when browsing similar providers. Prices for ADT’s professional monitoring range from $45.99/mo. to $57.99/mo. depending on the security package you chose. Compared to other providers, ADT’s 36-month contract length is about average across other industry providers as well. The Total Protection Package includes your basic security equipment plus a cellular connection. The Smart Protection Package takes things up a notch by adding the ADT mobile app and live video monitoring. The Video Lite Package covers your basic security camera monitoring needs. The Complete Package adds home automation to control your security equipment and Z-Wave compatible appliances using remotely. Another aspect that we like about ADT services is that you can customize your packages: if you need additional equipment such as door or motion sensors, ADT has you covered.
ADT’s stand-out features include a variety of home automation products such as smart locks, smart lights, video doorbells, smart thermostats and more. These products can help ensure that your doors are locked when you leave home, your lights are on before arriving home and much more. The ADT mobile app places more control at your fingertips so whether you’re at home or away, you can manage smart devices as well as arm or disarm your security system. Want to go touchless? ADT takes home automation to the next level with the help of Amazon Alexa through compatible Amazon devices. You can have Alexa arm or disarm your system and take care of simple tasks like turning on and off your lights without having to touch your phone. One other factor that’s worth noting about home automation is that these features are not included in ADT’s Total Protection Package, so you’ll have to pay more to access these capabilities.
ADT gives customers the option of choosing between a landline or cellular connection. If you’d prefer, you could even opt for a landline connection and use a cellular connection for your back-up: the choice is yours! ADT’s Safewatch CellGuard connection will prevent any lapse in your service should an emergency occur, so we highly recommend this type of connection for your home. ADT also helps pet owners avoid false alarms through motion sensor sensitivity adjustment. Your motion sensors can be adjusted according to your pet’s size.
ADT provides customers with a professional install of their security systems. With a professional installation, you’ll have the ability to consult with certified service technicians who can answer your questions and get tailored advice about your home’s security needs. We would also recommend a professional installation to customers who are not comfortable with navigating technology so as to avoid mistakes. This option would also be suitable for those who want to ensure they have the right equipment for their homes. If you’re on the other side of the fence and would like more freedom with equipment placement in your home, we would recommend a DIY security system instead.
One of the prominent aspects about ADT’s security services is the 6-Month Money Back Guarantee, which we believe really makes them stand out amongst other providers. This gives customers plenty of time to test and try out their system’s features to help determine if it’s a great fit. If there’s a system related issue that ADT cannot resolve they will refund the cost of your installation and or any monitoring fees. In the event that your home is burglarized while your security system is armed, ADT offers a Theft Protection Guarantee that will also pay up to $500 of your insurance deductible. This shows how ADT cares about their customers by assisting in the unfortunate event of burglary.
