ADT Home Security Review

ADT is known for its experience in the home security industry and its 6-Month Money-Back Guarantee.

ADT Security Services

ADT Security has over 140 years of experience in the home security industry and is a top provider with over 7 million customers who trust the company’s services. Some highlights of ADT’s services include security packages designed with basic and advanced features, landline and cellular monitoring, a 6-Month Money-Back Guarantee and advanced home automation features.

 

ADT Security offers three package options: the Traditional Package, the Control Package and the Video Package. The upfront cost for equipment ranges from $99.00 – $229.00. Professional monitoring with ADT Security ranges from $35.99/mo. – $57.99/mo

ADT: Our Pick for Most Industry Experience

ADT’s longevity in the home security industry gives the company an advantage over other providers in terms of consumer trust. Check out our ADT reviews of these six categories: price, stand-out features, equipment, installation and warranty.

(M) Lead Modal IMG – ADT@2x (1)

Price

6 out of 10

Highlights

  • Professional monitoring costs between $28.99/mo. and $50.99/mo., which is about average compared to competitors
  • Contract length is 36 months, putting ADT about average compared to other providers

When you compare the cost of ADT’s professional monitoring to other providers, it is competitive and about what you could expect when browsing similar providers. Prices for ADT’S professional monitoring range from $28.99/mo. to $50.99/mo. depending on the security package you chose. Compared to other providers, ADT’s 36-month contract length is about average across other industry providers as well. The Traditional Package includes your basic security equipment plus a cellular connection while the Control Package takes things up a notch by adding the ADT mobile app and home automation integration. The ADT Video Package adds remote, live video surveillance so you can keep tabs on your home even while you’re away. Another aspect that we like about ADT security services is that you can customize your packages: if you need additional door or motion sensors, ADT has you covered.

(D) Surveillance systems ADT-min

Standout Features

10 out of 10

Highlights

  • A variety of smart home devices that you can add-on
  • The ADT mobile app lets you remotely access and control your security system and smart devices Go touchless with voice control and the help of Amazon Alexa
  • Go touchless with voice control via Amazon Alexa

ADT’s stand-out features include a variety of home automation products such as smart locks, smart lights, video doorbells, smart thermostats and more. These products can help ensure that your doors are locked when you leave home, your lights are on before arriving home and much more. The ADT mobile app places more control at your fingertips so whether you’re at home or away, you can manage smart devices as well as arm or disarm your security system. Want to go touchless? ADT takes home automation to the next level with the help of Amazon Alexa through compatible Amazon devices. You can have Alexa arm or disarm your system and take care of simple tasks like turning on and off your lights without having to touch your phone. One other factor that’s worth noting about home automation is that these features are not included in ADT’s basic package, so you’ll have to pay more to access these capabilities.

(D) ADT Equipment-min

Equipment

10 out of 10

Highlights

  • ADT’s Safewatch CellGuard provides a cellular connection
  • Motion sensors can be adjusted to the size of your pet to reduce false alarms

ADT gives customers the option of choosing between a landline or cellular connection. If you’d prefer, you could even opt for a landline connection and use a cellular connection for your back-up: the choice is yours! ADT’s Safewatch CellGuard connection will prevent any lapse in your service should an emergency occur, so we highly recommend this type of connection for your home. ADT also helps pet owners avoid false alarms through motion sensor sensitivity adjustment. Your motion sensors can be adjusted according to your pet’s size.

(D) Installation@1.5-min

Installation

8 out of 10

Highlight

  • ADT provides professional installation for your security system

ADT provides customers with a professional install of their security systems. With a professional installation, you’ll have the ability to consult with certified service technicians who can answer your questions and get tailored advice about your home’s security needs. We would also recommend a professional installation to customers who are not comfortable with navigating technology so as to avoid mistakes. This option would also be suitable for those who want to ensure they have the right equipment for their homes. If you’re on the other side of the fence and would like more freedom with equipment placement in your home, we would recommend a DIY security system instead.

Mom using smartphone

Trial Period

6 out of 10

Highlights

  • ADT has a 6-Month Money-Back Guarantee
  • The provider also offers a $500 Theft Protection Guarantee

One of the prominent aspects about ADT’s security services is the 6-Month Money Back Guarantee, which we believe really makes ADT stand out amongst other providers. This gives customers plenty of time to test and try out their system’s features to help determine if it’s a great fit. If you’re unhappy, ADT will refund the cost of your installation and or any monitoring fees. In the event that your home is burglarized while your security system is armed, ADT will also pay up to $500 of your insurance deductible. This shows how ADT cares about their customers by assisting in the unfortunate event of burglary.

ADT Security Review

How We Based Our Provider Ratings


Jalesa Campbell

Written by your home security specialist

Jalesa Campbell