ADT Services
ADT Security has been providing home security services for over 145 years. The company is a trusted and popular provider, serving over 6 million customers with a range of packages to suit different needs and budgets. ADT offers basic and advanced packages with 24/7 monitoring and advanced home automation equipment, and the company will review your home’s security needs and help you choose a customized, professionally installed plan.
ADT offers three different security packages: the Secure, Smart and Complete packages. The upfront cost for equipment varies depending on your package of choice. However, the company may be able to activate any existing security system you have. For 24/7 security monitoring, ADT charges from $28.99 to $57.99 per month, depending on which security package you have chosen for your home. Here is our ADT security systems revie
Quick Take
8.3 out of 10: Next-level equipment and standout features make it worth ADT’s pricey equipment and monthly packages. ADT also has Best in class guarantees to cover theft protection and customer satisfaction.
ADT Review: Our Pick for Most Industry Experience
ADT’s longevity in the home security industry gives the company an advantage over other providers in terms of consumer trust. Check out our ADT reviews of these six categories: price, stand-out features, equipment, installation and warranty.
Pros and Cons
Pros:
- A trusted name for over 140 years
- Range of customizable packages
- 6-Month Money-Back Guarantee
Cons:
- More expensive than many alternatives
- Requires a 36-month contract
- Mobile app and video cameras are not included in the basic package
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Package Details
ADT offers four home security packages to choose from – Protection Plus, Smart Protection, Video Lite and Complete. Here’s a breakdown of what each package includes:
Protection Plus
- 1 digital panel
- 1 alarm
- Sensors
- Window and yard signage
- Access to intrusion detection
- Access to home environmental monitoring
Smart Protection
- All of the features in the Protection Plus Package
- Remote arming and disarming
- Video monitoring and recording
Video Lite
- All of the features in the Protection Plus Package
- Remote arming and disarming
- Video monitoring and recording
Complete
- All of the features in the Control Package
- Optional indoor camera or video doorbell camera
- Access to live video streaming
- Recording and video clips
ADT Packages Comparison
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Upfront equipment price starts at | $599.00 | $599.00 | $599.00 | $599.00 |
24/7 professional monitoring | Yes | Yes | Yes | Yes |
Professional monitoring starts at | $45.99/mo. | $49.99/mo. | $54.99/mo. | $57.99/mo. |
Professional installation | Yes | Yes | Yes | Yes |
Motion detection | Yes | Yes | Yes | Yes |
Home environmental monitoring | Yes | Yes | Yes | Yes |
Remote arming/disarming | No | Yes | Yes | |
Smart home device control | No | No | Yes | Yes |
Video surveillance | No | No | No | Yes |
Why We Recommend the Complete Package
The ADT Complete Package provides you with access to video surveillance through an indoor camera or video doorbell camera. With this package, you’ll be able to check-in what’s happening in your home or at your doorstep. With two-way talk capability, you can easily interact with family members, pets, or visitors.
Compare ADT to Other Competitors
Monitoring price starts at | $45.99/mo. | $29.99/mo. | $44.99/mo. |
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Installation | Professional | Professional | DIY |
Monitoring options | Professional | Professional | Professional |
Minimum contract length | 12 months | 42-60 mos. or pay for equipment in full** | Monthly subscription – no contract required |
Guarantee | $500 Theft Protection | None | None |
Warranty | Option to extend lifetime warranty | 120-day equipment warranty | 3-year limited equipment warranty |
ADT Review Recap
We find that ADT is good for their variety of smart home and security equipment. No matter what package you choose ADT gives you security essentials so you’ll have better home security from the start. ADT works with a variety of smart home devices from popular brands including Amazon, Google, Nest and more. You’ll be able to have true smart home security that’s controlled using one app.
ADT is slightly expensive with expensive equipment costs and professional monitoring. Fortunately, the equipment can be paid for over the course of the contract. Also, ADT’s customer service isn’t the best. Customers aren’t pleased with the app, equipment or ADT customer service representatives when attempting to resolve their issues.
On the bright side, ADT offers a warranty and guarantee if you’d like to give their services a try risk-free. You’ll have a secure setup that’s hassle free and home security that you can count on.

How We Based Our Provider Ratings
Frequently Asked Questions About ADT
ADT’s service is customizable so you can add security cameras to your home security system. The basic packages do not include cameras as standard. However, you can upgrade to one of the higher-tier packages that include video surveillance. The Complete package is ADT’s most comprehensive package and includes video surveillance.
ADT security systems can be integrated with various home automation technology. You can combine ADT with smart locks, smart plugs, temperature control and garage door controls. ADT can also work with Amazon Alexa to add voice control to your security system.
With ADT’s professional installation service, you will never have to worry about installing equipment. ADT takes care of all equipment installation and will customize the setup to your home. Installation fees range from $99 to $199.
ADT typically asks customers to sign up for a 36-month contract. This is fairly standard in the home security industry but it can put some customers off. However, if you are unhappy with your ADT system, there is a six-month money-back guarantee to cancel.