ADT’s Monitoring Features
ADT sells commercial and residential security systems and offers 24/7 monitoring in UL-certified monitoring centers throughout Canada and the United States. “Monitoring is always provided at the same levels for all of our customers,” said Thomas Nakatani, ADT Vice President of IT. “A life safety alarm, whether it comes from a home or business, will always be assured of a fast and accurate response.”
ADT monitoring infrastructure features backup architecture that enables monitoring agents to access data, even during major storms or widespread emergencies. Monitoring centers do not use automated phone systems that require you to navigate through prompts to report an emergency to a human being. Instead, ADT staffs its monitoring centers with trained, live operators. ADT’s core monitoring services include:
- Carbon monoxide and fire protection.
- Intrusion protection.
- Panic and robbery alarms.
- Property protection.
- Water and leak detection.
Monitoring of commercial security systems goes a step further to protect cellular networks, data networks, refrigeration units and solar systems. “The types of products and services offered for monitoring may differ,” said Nakatani. “Whether it’s break-ins, consumer and/or employee theft, property vandalism, health monitoring systems, panic buttons, etc., ADT monitoring uses the latest in security technology to protect businesses of any size with 24/7 monitoring, including intrusion alarms, access control, video monitoring, cybersecurity, managed data and IaaS options.”
The ADT Control App, available for Android and Apple smartphones and tablets, offers the added benefit of enabling you to monitor your home’s security system. With the app, you can arm and disarm your security system, access live video streams and operate smart home door locks, garage doors, lights and thermostats.