’s 2020 Ackerman Home Security Services Review

Ackerman has one of the best money-back guarantees in the home security industry and has been serving Atlanta-area customers for over 50 years.
Updated Mar 27, 2020

Ackerman Security: Our Pick for Best Money-Back Guarantee

Ackerman has been providing home security solutions for customers for over 50 years. As a residential home security provider for homeowners living in the Atlanta area, Ackerman works with customers to create home security systems that will fit their needs, and a professional will come out to install the system as early as the day after their consultation. Learn more in our Ackerman review of these six categories: price, stand-out features, equipment, installation and trial period.


6 out of 10


  • Monitoring starts at $19.95/mo.
  • Work with a representative to create a custom security system

Ackerman offers one of the most affordable monthly professional monitoring services, starting at $19.95/mo. 


The company only provides home security systems and monitoring for customers who live  in the Atlanta metro and surrounding areas. Ackerman reviews show that customers appreciate the company’s fast response times. 


Their “Seconds Count Guarantee” of 45 seconds or less if an alarm is triggered is one of the most popular features, making the $19.95/mo. monitoring fee a great value. Compared to other providers, Ackerman’s starting professional monitoring price is inexpensive, making the provider a good choice for homeowners who are on a budget.


In order for homeowners to learn more about Ackerman’s equipment pricing, they will have to 

schedule an in-home consultation to learn more and make an informed decision. The positive side of an in-home consultation is the opportunity to work with an expert to design a home security system to meet your needs and budget.On the other hand, some customers may be uncomfortable with having to schedule a home visit for more information on pricing and equipment because they would rather avoid an in-home sales pitch or being upsold on equipment they don’t need.

Stand-out Features

7 out of 10


  • 200% Money-Back Guarantee in the event of theft while system is armed
  • Smart home and home automation features

Ackerman stands apart from its competitors with a 200% money-back guarantee in case of theft. Although ADT offers a similar guarantee, it doesn’t compare to Ackerman’s. The guarantee will not only pay your full insurance deductible but also give you the same amount in cash (up to $25,000) in the event your home is burglarized while monitored by Ackerman.

Besides the robust guarantee, Ackerman Security offers a wide variety of smart home devices to expand your home security system to include automation conveniences like temperature control, smart light control, and even garage door control from your smartphone.


8 out of 10


  • Honeywell equipment
  • A variety of home security, environmental monitoring and home automation devices

Ackerman security systems are built with one of the most respected security equipment manufacturers — Honeywell. Ackerman offers the basics you’d expect from a security system company like a control panel, sensors, and security cameras.


In addition, Ackerman adds smart home automation to the mix. Although most companies offer smart home devices, Ackerman’s offerings are comprehensive. 


Amazon Alexa voice command integration is also available to create a security system that’s easy to operate by voice. The home installation expert will make sure all equipment is installed and integrated properly to work seamlessly.


8 out of 10


  • Professional installation is required
  • Installation is available every day except Sunday

Ackerman requires an in-home consultation before your security system can be installed. Ackerman installation can start at $99.

One of the provider’s technicians will come out and  install your system at a time that best fits you, even as early as the day after your in-home consultation.  Ackerman installation normally takes between 2 – 4 hours.

How We Based Our Provider Ratings

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Home Security Writer

Dashia Starr

Dashia researches and writes on all things home automation and security. She focuses on the latest news, products, and providers to share only the best with you.

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